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Dozens Apprehended After Deadly Assaults Rock Vietnam’s Dak Lak Province

Hundreds of officers with the Central Highlands' mobile police forces are divided into groups to hunt down those responsible for attacks on Dak Lak Province's government offices, June 2023 (Photo: VnExpress/Nguyen Hang)
Hundreds of officers with the Central Highlands' mobile police forces are divided into groups to hunt down those responsible for attacks on Dak Lak Province's government offices, June 2023 (Photo: VnExpress/Nguyen Hang)

Vietnamese authorities have arrested over 50 individuals in the Central Highlands region who are believed to be connected to the recent attacks on commune offices in Dak Lak province.

Hello Kitty and MetaGaia Partner for Metaverse Experience

MetaGaia and Sanrio Hong Kong Collaborate to Launch Hello Kitty Seven Wonders with Real-World Activations at Hong Kong’s Citygate Outlets

HONG KONG SAR – Media OutReach – 23 June 2023 – MetaGaia, the first multi-platform metaverse with a ChatGPT-powered oracle and pet companions, has partnered with Sanrio Hong Kong, a lifestyle brand with pop icon Hello Kitty and other beloved characters, to bring new experiences to the metaverse. The partnership will introduce Hello Kitty Seven Wonders, a digital destination with Hello Kitty-themed digital items and activities in MetaGaia, giving fans a chance to build their own community and interact with their favorite characters in a new virtual world.

Caption

As the leading character of the 7 Wonders in MetaGaia, Ruler Hello Kitty radiates gorgeous and dreamy colors.

MetaGaia will release the Wonder Pass, by which Hello Kitty fans can become the Wonderers and explore the magnificent and fantastic Seven Wonders with Hello Kitty.

Sanrio and MetaGaia will host a Hello Kitty Seven Wonders pop-up event at Citygate Outlets, Hong Kong’s leading outlet mall from July 14 to August 31. Theevent, will feature exciting interactive augmented reality experiences that blend digital metaverse and in-person experiences using characters of Hello Kitty. Fans can enjoy multiple workshops and mini game, while earning souvenirs and gifts by completing in-app missions throughout the mall. Limited edition merchandise will also be available at the the pop-up store.

Advokate Group, the parent company of MetaGaia, has a proven track record of virtual spaces in the metaverse. MetaGaia is the first metaverse to offer AI-powered companions, AR games, socializing, brand shopping and digital asset purchasing, making it a unique and dynamic platform for users.

“We are thrilled to partner with Sanrio Hong Kong and bring the beloved characters of Hello Kitty and her friends into the world of MetaGaia,” said Gordon Kwok, CEO of MetaGaia, expressing his excitement about the partnership. “Our goal is to create a metaverse that offers endless possibilities for exploration and socialization, and we believe that the addition of Hello Kitty will enhance that experience for our users.”

Sanrio’s “One World, Connecting Smiles” philosophy has inspired the creation of quality products, services and activities that bring happiness and friendship to people of all ages for over 60 years. The partnership between Sanrio Hong Kong and MetaGaia is a natural extension of that philosophy, providing fans with a new and exciting way to connect with their favorite characters.

Hashtag: #MetaGaia #Metatainment #SevenWondersInMetaGaia #HelloKittyinSevenWonders #HelloKitty #SanrioHK #CitygateOutlets

The issuer is solely responsible for the content of this announcement.

About Sanrio Hong Kong

Sanrio Hong Kong is one of the subsidiaries of Sanrio Japan. Sanrio is the global lifestyle brand best known for pop icon Hello Kitty, and home to many other beloved character brands. Since 1960. Inspired by the vision of “One World, Connecting Smiles”, Sanrio aims to shorten the distance between people and spread the circle of happiness even further. Sanrio’s breadth of products are available in over 130 countries and in retail locations including department, specialty, national chain retailers and Sanrio boutique stores.

About Advokate Group

Founded by MIT alumni, the Advokate leadership team brings business acumen from Blackstone, BlackRock, Sony-Ericsson and Wells Fargo. The Advokate Group has overseen the release of multiple successful blockchain applications, and its flagship MetaGaia is the first metaverse to enable consumers to explore the metaverse with AI-powered companions, AR games, socialize, shop brands and buy virtual real estate. Game developers from Final Fantasy, Zynga, Walt Disney and Ismole ensure the best gaming experience.

For more information on MetaGaia and the partnership with Sanrio Hong Kong, please visit the MetaGaia , , and .

Lao Specialty Coffee Producers Set Their Eyes on European Market

The World of Coffee Athens: Showcasing Lao Specialty Coffee to the European Market
Members of the Lao Coffee Association at the World of Coffee event in Athens, Greece. (Photo: CLEAN)

The Specialty Coffee Association’s annual “World of Coffee” (WOC) exhibition, a highly anticipated event for coffee industry professionals worldwide, will be held from 22–24 June 2023 in Athens, Greece.

Investment in Employee Experience, Cloud and AI Drives Improved Customer Experience, New NTT Report Shows

  • 91% (92% in APAC) of organizations agree better EX will directly affect their net profit; 92% say the same about CX
  • 56% (51% in APAC) of CEOs strongly agree that aligning CX and EX strategies maximizes their impact on business growth
  • 95% (96% in APAC) of organizations see cloud enablement as vital in enabling EX and CX outcomes
  • Top-performing organizations are twice as likely as underperformers to already be using AI-powered CX tools


HONG KONG SAR – Media OutReach – 23 June 2023 – NTT Ltd., a leading IT infrastructure and services company, has today launched its 2023 Global Customer Experience Report, which reveals that customer experience (CX) remains a top C-suite priority, with 95% (96% in APAC) of organizations now having a named C-suite executive responsible for this business area. At the same time, employee experience (EX) has risen in importance to become a top-3 priority for CEOs.

The report found that the majority of CEOs agree that improvements in CX (92%) and EX (91%) will directly affect their net profit. However, there is room for improvement, as over 80% of organizations agree that CX and EX are currently a weak link for them, leading to a negative impact on their business.

The data reveals that top-performing organizations are almost twice as likely as others to be in an advanced state of digitalization. Cloud-based technologies and AI, automation and machine learning feature prominently in these top performers’ CX and EX strategies.

Global key findings from the report include:

  • Cloud technology tops the list of solutions that will reshape future CX capabilities, ranked ahead of AI (in second place) and predictive analytics.
  • Top performers are already prioritizing AI, whereas it remains part of a three-year plan for most other organizations.
  • Only 60% of organizations say their CX strategy is fully aligned with their business strategy, and 44% report full alignment for their EX strategy (compared with 74% and 58% of top performers, respectively).
  • Over two-thirds (69%) of CX interactions will still require some form of human support in the near future, reemphasizing the importance of EX in enabling employees with the right tools and knowledge no matter where they work.
  • 96% of organizations agree – 45% strongly – that evolving work and employee engagement models are driving new technology demands.
  • Top performers are nearly three times more likely than underperformers to fully involve their cybersecurity teams in CX and EX technology decisions.

Hong Kong-specific key findings from the report include:

  • 94% of organizations agree better EX will directly affect their net profit; 93% say the same about CX.
  • 31% of CEOs agree strongly that aligning CX and EX strategies maximizes their impact on business growth.
  • 100% of organizations see cloud enablement as vital in enabling EX and CX outcomes.
  • 100% of organizations now having a named C-suite executive responsible for this business area.
  • Over 80% of organizations agree that CX and EX are currently a weak link for them.
  • Only 32% of organizations say their CX strategy is fully aligned with their business strategy, and 54% report full alignment for their EX strategy.
  • Over two-thirds (69%) of CX interactions will still require some form of human support in the near future, reemphasizing the importance of EX in enabling employees with the right tools and knowledge no matter where they work.
  • 100% of organizations agree – 37% strongly – that evolving work and employee engagement models are driving new technology demands.

“Over the last few years, we have witnessed an increasing link between CX and EX, and the need for them to be addressed through technology. Our data shows that companies that invest in technologies to improve CX and EX are significantly more likely to stay ahead of the curve, not just in financials but also in customer and employee satisfaction,” said Amit Dhingra, Executive Vice President, Managed Network and Collaboration Services at NTT Ltd.

To read the full report, please visit: https://services.global.ntt/campaigns/2023-global-customer-experience-report

Hashtag: #NTT

The issuer is solely responsible for the content of this announcement.

About NTT Ltd.

As part of NTT DATA, a USD 30 billion IT services provider, NTT Ltd. is a leading IT infrastructure and services company serving 65% of the Fortune Global 500 and more than 75% of the Fortune Global 100. We lay the foundation for organizations’ edge-to-cloud networking ecosystem, simplify the complexity of their workloads across multicloud environments, and innovate at the edge of their IT environments where networks, cloud and applications converge. We offer tailored infrastructure and ensure consistent best practices in design and operations across all of our secure, scalable and customizable data centers. On the journey towards a software-defined future, we support organizations with our platform-delivered infrastructure services. We enable a connected future. Visit us at

Methodology
The 2023 Global Customer Experience Report is based on independently sourced research data. Participants were selected via random sampling on the basis that they had a direct or indirect influence on their organization’s network requirements, or decision-making authority in that regard. The total number of respondents was 1,442.

AWS Announces Generative AI Innovation Center

AWS invests $100 million in a new program that connects AWS machine learning and artificial intelligence experts with customers and partners worldwide to accelerate enterprise innovation and success with generative AI

Highspot, Lonely Planet, Ryanair, and Twilio are engaging with the Innovation Center to explore developing generative AI solutions

HONG KONG SAR – Media OutReach – 23 June 2023 – Amazon Web Services, Inc. (AWS), an Amazon.com, Inc. company (NASDAQ: AMZN), today announced the AWS Generative AI Innovation Center, a new program to help customers successfully build and deploy generative artificial intelligence (AI) solutions. AWS is investing $100 million in the program, which will connect AWS AI and machine learning (ML) experts with customers around the globe to help them envision, design, and launch new generative AI products, services, and processes. This builds on more than 25 years of deep investment in developing AI technologies for customers and is just one part of AWS’s overall generative AI strategy to bring this technology to customers and partners around the world. Companies of all kinds are excited about the potential of generative AI to transform their offerings and operations. The AWS Generative AI Innovation Center can help them make their ideas a reality faster and more effectively. To get started with the Generative AI Innovation Center, visit https://aws.amazon.com/generative-ai/.

“Amazon has more than 25 years of AI experience, and more than 100,000 customers have used AWS AI and ML services to address some of their biggest opportunities and challenges. Now, customers around the globe are hungry for guidance about how to get started quickly and securely with generative AI,” said Matt Garman, senior vice president of Sales, Marketing, and Global Services at AWS. “The Generative AI Innovation Center is part of our goal to help every organization leverage AI by providing flexible and cost-effective generative AI services for the enterprise, alongside our team of generative AI experts to take advantage of all this new technology has to offer. Together with our global community of partners, we’re working with business leaders across every industry to help them maximize the impact of generative AI in their organizations, creating value for their customers, employees, and bottom line.”

The AWS Generative AI Innovation Center team of strategists, data scientists, engineers, and solutions architects will work step-by-step with customers to build bespoke solutions that harness the power of generative AI. For example, healthcare and life sciences companies can pursue ways to accelerate drug research and discovery. Manufacturers can build solutions to reinvent industrial design and processes. And financial services companies can develop ways to provide customers with more personalized information and advice.

Through no cost workshops, engagements, and training, AWS will help customers imagine and scope the use cases that will create the greatest value for their businesses, based on best practices and industry expertise. Customers will work closely with generative AI experts from AWS and the AWS Partner Network to select the right models, define paths to navigate technical or business challenges, develop proofs of concepts, and make plans for launching solutions at scale. The Generative AI Innovation Center team will provide guidance on best practices for applying generative AI responsibly and optimizing machine learning operations to reduce costs. Engagements will deliver strategy, tools, and assistance that will help customers use AWS generative AI services, including Amazon CodeWhisperer, an AI-powered coding companion, and Amazon Bedrock, a fully managed service that makes foundational models (FMs) from AI21 Labs, Anthropic, and Stability AI, along with Amazon’s own family of FMs, Amazon Titan, accessible via an API. They can also train and run their models using high-performance infrastructure, including AWS Inferentia-powered Amazon EC2 Inf1 Instances, AWS Trainium-powered Amazon EC2 Trn1 Instances, and Amazon EC2 P5 instances powered by NVIDIA H100 Tensor Core GPUs. Additionally, customers can build, train, and deploy their own models with Amazon SageMaker or use Amazon SageMaker Jumpstart to deploy some of today’s most popular FMs, including Cohere’s large language models, Technology Innovation Institute’s Falcon 40B, and Hugging Face’s BLOOM.

Highspot is a sales-enablement platform that increases the productivity of sales teams. “Highspot is obsessive about helping our customers drive efficient growth by delivering capabilities that unlock new levels of sales productivity,” said Kurt Berglund, vice president of Science at Highspot. “The potential generative AI brings is huge and at Highspot we’re leveraging it to transform sales enablement and continue leveling up the value we give our customers. The AWS Generative AI Innovation Center is providing us with novel solutions and creative guidance for some of the most complex challenges and opportunities involved in bringing generative AI workloads to life at scale.”

For nearly 50 years, Lonely Planet has been committed to helping people experience the joy of travel. “We are always looking for ways to tap into new technology and meet the demands of today’s travelers,” said Chris Whyde, senior vice president of Engineering & Data Science at Lonely Planet. “The AWS Generative AI Innovation Center, paired with expert-driven advice and Lonely Planet’s award-winning content, will enable us to provide more personalized travel recommendations, making travel more accessible for those around the world.”

Twilio is a customer engagement platform that combines an extensive suite of digital communication channels with the best in first-party customer data, enabling businesses to deliver personalized engagement to customers on a global scale, when and how they prefer. “Our goal with Twilio CustomerAI is to empower businesses to leverage both generative and predictive intelligence capabilities that help them better understand and provide deeper value to their customers,” said Kathryn Murphy, senior vice president of Product Management at Twilio. “AWS and Twilio are longtime technology partners, and we’re proud to be jointly innovating on predictive AI, using Amazon SageMaker, and welcome future collaboration around generative AI. We look forward to seeing the impact of the Generative AI Innovation Center and its mission to nurture new ideas and capabilities in the AI space.”

Hashtag: #AWS

The issuer is solely responsible for the content of this announcement.

About Amazon Web Services

Since 2006, Amazon Web Services has been the world’s most comprehensive and broadly adopted cloud offering. AWS has been continually expanding its services to support virtually any cloud workload, and it now has more than 200 fully featured services for compute, storage, databases, networking, analytics, machine learning and artificial intelligence (AI), Internet of Things (IoT), mobile, security, hybrid, virtual and augmented reality (VR and AR), media, and application development, deployment, and management from 99 Availability Zones within 31 geographic regions, with announced plans for 15 more Availability Zones and five more AWS Regions in Canada, Israel, Malaysia, New Zealand, and Thailand. Millions of customers—including the fastest-growing startups, largest enterprises, and leading government agencies—trust AWS to power their infrastructure, become more agile, and lower costs. To learn more about AWS, visit .

Lao Students Gain Technological Insights While Traveling on Laos-China Railway

Lao Students Experience Comfort, Technology of Laos-China Railway
Lao students prepare to board the EMU train in Vientiane, Laos, on 21 June 2023. (Photo by Kaikeo Saiyasane/Xinhua)

Lao students from Chomphet secondary school in Vientiane had the opportunity to learn more about the Lane Xang electric multiple units (EMU) trains on the Laos-China Railway on Wednesday while enjoying a scenic trip.

Indonesia Revokes Visa-Free Entry for Non-ASEAN Countries

Indonesia Revokes Visa-Free Entry for Non-ASEAN Countries
FILE: Tourists in Indonesia (photo: Associated Press)

The Indonesian government has suspended visa-free entry for citizens of 159 countries and territories, citing concerns about public order and the potential transmission of diseases.

Capgemini to boost its cloud and digital end to end transformation offerings in Japan with acquisition of BTC

Acquisition supports the Group’s growth ambition in the Asia-Pacific region

PARIS, FRANCE – Media OutReach – 23 June 2023 – Today Capgemini announced that it has signed a share purchase agreement (SPA) to acquire BTC Corporation (BTC), a leading cloud and digital services provider in Japan. The acquisition will enable Capgemini to further build its cloud and digital capabilities in the country to meet client demand for its end-to end services.

Founded in 2002 and headquartered in Tokyo, BTC comprises a 500+ strong team of highly skilled professionals that enables organizations to solve their most complex challenges with agile and efficient development. Its offerings focus on cloud integration related services to support the digital transformation journeys of its clients, who include several international and local brands.

“As a trusted business and technology transformation partner to organizations, Capgemini is acquiring BTC to strengthen our ability to enable clients in Japan to run their entire business in the cloud, with all the flexibility and sustainability benefits that this brings,” said Shinichi Tonomura, Chairman of the Board of Capgemini Japan and member of the Group Executive Committee. “This acquisition is a clear indication of our commitment to invest in Japan and the Asia-Pacific region. I am delighted to welcome BTC to the team.”

“Our two organizations are highly complementary. Clients as well as team members will benefit from this acquisition. BTC will bring to Capgemini our deep cloud and digital expertise to augment its portfolio of services in Japan. While at the same time Capgemini’s scale and breadth of end-to-end services will offer significant added value to BTC’s clients,” said Ken Sugiyama, CEO of BTC. “In addition, providing an environment to maximize our employees’ potential has always been a key priority for us at BTC. Joining the Capgemini Group will open-up numerous new opportunities for our team members to expand and develop their careers globally.”

The transaction is subject to customary conditions precedents, including foreign investment regulatory filing, and is expected to close in the coming months.
Hashtag: #Capgemini #BTC #cloud #digital

The issuer is solely responsible for the content of this announcement.

Capgemini

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of nearly 360,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion.

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