About ALO Technology Group
ALO Technology Group is a leading tech-focused conglomerate based in Laos, driving innovation across digital transformation, enterprise solutions, AI, e-commerce, and renewable energy. We collaborate with government and businesses on impactful projects—like the National Vehicle Testing Center and advanced AI systems—shaping the future of Laos and the region.
Job Description:
We are looking for a friendly and solution-focused Customer Service Representative to assist customers, respond to inquiries, and ensure satisfaction. You will be the first point of contact, providing product information and resolving issues quickly and professionally.
Key Responsibilities:
- Handle customer inquiries via phone, email, and chat.
- Resolve complaints and technical issues efficiently.
- Maintain accurate customer records and communication logs.
- Collaborate with other teams for complex issues.
- Provide clear product/service information and support.
Requirements:
- Prior experience in customer service or related roles.
- Strong communication and interpersonal skills.
- Problem-solving attitude with attention to detail.
- Ability to remain calm under pressure.
- Familiarity with CRM systems is a plus.
At ALO Technology Group, we don’t just adapt to the future—we create it. Join us and bring your talents to projects that matter.
Send your CV to:
hr@alotechnologygroup.com
+856 20 5110 7768
+856 20 7797 9895