Riverside Boutique Resort is an award-winning 32-room property located along the Nam Song River in Vang
Vieng. The resort features a restaurant, a spa and a bar. It is proud to be part of Secret Retreats, an exclusive
collection of Asia’s most distinctive hotels. For the past 10 years, the resort has consistently been ranked the #1 in
Vang Vieng on TripAdvisor.
Discover more at: www.riversidevangvieng.com | facebook.com/Riversidevangvieng
Key Responsibilities
• Advise travelers, travel agencies, and organizations on availability and rates.
• Process, confirm, and update reservations in the Property Management System (PMS).
• Coordinate with Front Office and Housekeeping to ensure rooms are prepared as scheduled.
• Assist guests with special requests and ensure seamless service delivery.
• Work closely with management to optimize occupancy and guest satisfaction.
Core Competencies
• Strong integrity and professional ethics.
• Customer-oriented mindset with excellent attention to detail.
• Proactive problem-solving and decision-making skills.
Qualifications
• Secondary education (Bachelor’s degree in hospitality or related field preferred).
• At least 2 years’ relevant experience in hotel reservations or front office.
• Proficiency in PMS systems and office software.
• Good command of spoken and written English (additional languages are a plus)
What We Offer
• Competitive salary based on qualifications and experience.
• Service charge, meals, accommodation and uniform provided.
• Opportunities for career development in an international environment.
• Supportive and professional team culture.
How to Apply
Interested candidates are invited to send their CV and a brief cover letter to:
info@riversidevangvieng.com
WhatsApp: +856 20 55 558 500