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Laos Records Decline in University Enrollment Across the Country

Laos Records Lack of University Enrollment Across the Country
Students taking the University enrollment exam. (Photo: KPL)

The National University of Laos (NUOL) is widely preferred by students seeking higher education across the country, but this year the enrollment number has been the lowest since 2018.

Laos, Cambodia Regulators Collaborate to Boost Capital Market Growth

Laos, Cambodia Regulators Collaborate to Boost Capital Market Growth
Laos Securities Commission Office secretary-general Fongchinada Sengsourivong and Securities and Exchange Regulator of Cambodia (SERC) director-general Sou Socheat signed the MoU on 10 August

The Securities and Exchange Regulator of Cambodia (SERC) and the Lao Securities Commission Office (LSCO) signed a Memorandum of Understanding (MoU) last week to enhance cooperation in developing their respective capital markets.

Home Affairs Department and Yesports Team Up to Host the ‘2023 Sham Shui Po District Family Fun Esports Games’, Bringing the Thrills of Esports to the Community for Everyone to Enjoy

HONG KONG SAR – Media OutReach – 15 August 2023 – Yesports Master Club and Yesports Media Limited (“Yesports”) are thrilled to have co-organised and supported the 2023 Sham Shui Po District Family Fun Esports Games (“The Event”), which was successfully held on August 12-13, 2023.

Caption: Kick-off Ceremony with Mr Leung Man Kwong, MH, Legislative Council Member (3rd from left), Mr Pui Kwan-kay, SBS, MH, President of The Football Association of Hong Kong, China (3rd from right), Mr Wong Yan Yin, JP, Sham Shui Po District Officer (4th from left), Mr. Chan Wai Ming, BBS, MH, JP, Chairman of Sham Shui Po Residents Association (2nd from left), Mr. Wong Tat Tung, MH, JP, Founder of Hong Kong WuYi Youth Association(2nd from right), Mr. Timothy Shen, Convener of Yesports Master Club (1st from right), Mr Ho Kwan-chau, Sham Shui Po DC Members and Event Convener (1st from left).
Caption: Kick-off Ceremony with Mr Leung Man Kwong, MH, Legislative Council Member (3rd from left), Mr Pui Kwan-kay, SBS, MH, President of The Football Association of Hong Kong, China (3rd from right), Mr Wong Yan Yin, JP, Sham Shui Po District Officer (4th from left), Mr. Chan Wai Ming, BBS, MH, JP, Chairman of Sham Shui Po Residents Association (2nd from left), Mr. Wong Tat Tung, MH, JP, Founder of Hong Kong WuYi Youth Association(2nd from right), Mr. Timothy Shen, Convener of Yesports Master Club (1st from right), Mr Ho Kwan-chau, Sham Shui Po DC Members and Event Convener (1st from left).

“Sham Shui Po, being one of the most populous administrative districts in Hong Kong which has about 400,000 residents, has elected to host its first major family-oriented Esports event with Yesports with its core theme of bringing together Family Value + Esports,” commented from Mr Timothy Shen, Convener of Yesports Master Club. “Riding on the success of this highly praised event, Yesports is expected to kick start a series district-oriented events with the other 17 districts in Hong Kong to contribute to the development of youths, family values, and to recognise esports being formally admitted as a formal Medal tournament in Asian Games in September and anticipated to be included in the Olympics in 2024.”

The Event, which was organised by Sham Shui Po District Office of Home Affairs Department, coordinated and planned by Sham Shui Po Residents Association and Hong Kong Wuyi Youth Association, co-organised by Yesports Master Club and Hong Kong Brick Rail LUG, fully supported by Yesports Media Limited, had the support from the Hong Kong SAR Home Affairs Department, to create a family fun event which to provide a stage for young people and promote esports culture and sportsmanship and to bring the community together for a weekend of interesting activities and fun.

During the 2-day event, the Finals for 2023 Hong Kong Esports Master Cup – King of Glory Tournament for both open section and university section were also held with winners announced. The champion team of the university section, who is also Yesports Master Club’s supporting team will have the opportunity to go to Hangzhou to compete with the champion of the Hangzhou King of Glory competition, exchange ideas with Hangzhou players, improve skills, and strengthen youth exchanges and cooperation between Hangzhou and Hong Kong.

It’s our honour to have Mr Leung Man Kwong, MH, Legislative Council Member, Mr Pui Kwan-kay, SBS, MH, President of The Football Association of Hong Kong and Former Vice President of the Sports Federation & Olympic Committee of Hong Kong, China, Mr Wong Yan Yin, JP, Sham Shui Po District Officer, Mr. Chan Wai Ming BBS, MH, JP, Chairman of Sham Shui Po Residents Association, Mr. Wong Tat Tung, MH, JP, Founder of Hong Kong WuYi Youth Association, Mr. Lam Kwan Leung, Chairman of Hong Kong WuYi Youth Association, Mr Ho Kwan-chau, Sham Shui Po DC Members and Event Convener, and Mr. Timothy Shen, Convener of Yesports Master Club attended the Kick-off Ceremony and Award Ceremony and exchanged thoughts on the esports development for esports athletes who wish to turn professional (or semi-professional) and compete internationally.

The winning teams of University section and Open section:

University section:
Champion: SoulReaver
1st runner up: QcF
2nd runner up: 雲明昭㬢

Open section:
Champion: 冰冷
1st runner up: Dream Team
2nd runner up: 哈次捏米庫

Introducing Esports to the Sham Shui Po Community in Hopes of Enhancing the Positive Impressions of Esports

Mr Wong Yan Yin, JP, Sham Shui Po District Officer, stated that this year’s Asian Games is the first year that esports has become an official medal event. The delegation of Hong Kong, China will send representatives to Hangzhou to participate in the Asian Games. The “Sham Shui Po District Family Fun Esports Games” provides the public with an opportunity to learn more about the history and culture of esports and even experience the fun it brings. In addition to esports elements, the event will also feature a brick exhibition and brick-building workshops, allowing both adults and children to unleash their creativity and share joyous moments.

The Event featured the historical development of the Esports Sector, with different game consoles from both past and present at the public showcase

In addition to some games related to the Olympics or Olympic Esports for parents and children to experience, the event also allows the general public to catch a glimpse of nostalgic gaming consoles such as the “Gameboy” and “Sega Mega Drive” in the exhibition hall. The exhibition room also provides insights and history of esports, the similarities and differences between esports and traditional sports, dispelling common misconceptions or stereotype of esports and showcasing the true state of esports.

Furthermore, the event showcases numerous Sham Shui Po landmarks built with bricks, including the Former North Kowloon Magistracy, Mei Ho House, Nam Cheong Pawn Shop, and Tong Lau, which have attracted the attention of many children and adults. The brick-building workshops set up on the day have also received an enthusiastic response. Instructors introduce commonly used building techniques to the public, teaching beginners grasp the tricks of the brick building and allowing parents and children to unleash their creativity.

Yesports and Yesports Master Club are looking to bring this fun weekend to all other districts around in Hong Kong before 1st quarter of next year, to further promote Esports as a family fun event, bringing the youth and young-at-heart together to enjoy.

Hashtag: #Yesports

The issuer is solely responsible for the content of this announcement.

About Yesports

Yesports is a Hong Kong based leading global esports group offering a full value chain operations covering tournaments, events, talents management, online education, ecommerce of games/games supplies, blockchain based services etc.

Yesports strategy is to provide a “Esports + Social media + Entertainment” platform showcasing talents’ skills and connecting talents to the corporates, sponsors and markets to maximize economic impact. For more information about YESPORTS’s e-sports competitions or other activities, please follow YESPORTS’ social media:

For more information about Yesports, Yesports University League, Yesports Master Club, please visit official websites:


About Yesports Master Club

Yesports Master Club (“YMC”) provides a hub and alliance to fellow esports players (Hong Kong and Globally). YMC aims to maximize their career development and fun in the esports industry. It invites all Hong Kong esports athletes including both professional and amateur to participate in the Yesports Master Tournament to showcase their superb skills and abilities. These tournaments consist of a wide variety of games, including all the games featured in Asian Games 2022. YMC are recruiting players from the general public including the Hong Kong gaming community, university and high school students, coaches, KOLs, etc.

Vision:

  • Promote esports culture and the participation of various players
  • Provide global benefits and development opportunities for gamers
  • Improve the living standards and social status of esports athletes
  • Contribute to the development of the esports industry, especially in Hong Kong.

For more information about Yesports Master Club, please visit the official website:

Home Affairs Department and Yesports Team Up to Host the ‘2023 Sham Shui Po District Family Fun Esports Games’, Bringing the Thrills of Esports to the Community for Everyone to Enjoy

HONG KONG SAR – Media OutReach – 15 August 2023 – Yesports Master Club and Yesports Media Limited (“Yesports”) are thrilled to have co-organised and supported the 2023 Sham Shui Po District Family Fun Esports Games (“The Event”), which was successfully held on August 12-13, 2023.

Caption: Kick-off Ceremony with Mr Leung Man Kwong, MH, Legislative Council Member (3rd from left), Mr Pui Kwan-kay, SBS, MH, President of The Football Association of Hong Kong, China (3rd from right), Mr Wong Yan Yin, JP, Sham Shui Po District Officer (4th from left), Mr. Chan Wai Ming, BBS, MH, JP, Chairman of Sham Shui Po Residents Association (2nd from left), Mr. Wong Tat Tung, MH, JP, Founder of Hong Kong WuYi Youth Association(2nd from right), Mr. Timothy Shen, Convener of Yesports Master Club (1st from right), Mr Ho Kwan-chau, Sham Shui Po DC Members and Event Convener (1st from left).
Caption: Kick-off Ceremony with Mr Leung Man Kwong, MH, Legislative Council Member (3rd from left), Mr Pui Kwan-kay, SBS, MH, President of The Football Association of Hong Kong, China (3rd from right), Mr Wong Yan Yin, JP, Sham Shui Po District Officer (4th from left), Mr. Chan Wai Ming, BBS, MH, JP, Chairman of Sham Shui Po Residents Association (2nd from left), Mr. Wong Tat Tung, MH, JP, Founder of Hong Kong WuYi Youth Association(2nd from right), Mr. Timothy Shen, Convener of Yesports Master Club (1st from right), Mr Ho Kwan-chau, Sham Shui Po DC Members and Event Convener (1st from left).

“Sham Shui Po, being one of the most populous administrative districts in Hong Kong which has about 400,000 residents, has elected to host its first major family-oriented Esports event with Yesports with its core theme of bringing together Family Value + Esports,” commented from Mr Timothy Shen, Convener of Yesports Master Club. “Riding on the success of this highly praised event, Yesports is expected to kick start a series district-oriented events with the other 17 districts in Hong Kong to contribute to the development of youths, family values, and to recognise esports being formally admitted as a formal Medal tournament in Asian Games in September and anticipated to be included in the Olympics in 2024.”

The Event, which was organised by Sham Shui Po District Office of Home Affairs Department, coordinated and planned by Sham Shui Po Residents Association and Hong Kong Wuyi Youth Association, co-organised by Yesports Master Club and Hong Kong Brick Rail LUG, fully supported by Yesports Media Limited, had the support from the Hong Kong SAR Home Affairs Department, to create a family fun event which to provide a stage for young people and promote esports culture and sportsmanship and to bring the community together for a weekend of interesting activities and fun.

During the 2-day event, the Finals for 2023 Hong Kong Esports Master Cup – King of Glory Tournament for both open section and university section were also held with winners announced. The champion team of the university section, who is also Yesports Master Club’s supporting team will have the opportunity to go to Hangzhou to compete with the champion of the Hangzhou King of Glory competition, exchange ideas with Hangzhou players, improve skills, and strengthen youth exchanges and cooperation between Hangzhou and Hong Kong.

It’s our honour to have Mr Leung Man Kwong, MH, Legislative Council Member, Mr Pui Kwan-kay, SBS, MH, President of The Football Association of Hong Kong and Former Vice President of the Sports Federation & Olympic Committee of Hong Kong, China, Mr Wong Yan Yin, JP, Sham Shui Po District Officer, Mr. Chan Wai Ming BBS, MH, JP, Chairman of Sham Shui Po Residents Association, Mr. Wong Tat Tung, MH, JP, Founder of Hong Kong WuYi Youth Association, Mr. Lam Kwan Leung, Chairman of Hong Kong WuYi Youth Association, Mr Ho Kwan-chau, Sham Shui Po DC Members and Event Convener, and Mr. Timothy Shen, Convener of Yesports Master Club attended the Kick-off Ceremony and Award Ceremony and exchanged thoughts on the esports development for esports athletes who wish to turn professional (or semi-professional) and compete internationally.

The winning teams of University section and Open section:

University section:
Champion: SoulReaver
1st runner up: QcF
2nd runner up: 雲明昭㬢

Open section:
Champion: 冰冷
1st runner up: Dream Team
2nd runner up: 哈次捏米庫

Introducing Esports to the Sham Shui Po Community in Hopes of Enhancing the Positive Impressions of Esports

Mr Wong Yan Yin, JP, Sham Shui Po District Officer, stated that this year’s Asian Games is the first year that esports has become an official medal event. The delegation of Hong Kong, China will send representatives to Hangzhou to participate in the Asian Games. The “Sham Shui Po District Family Fun Esports Games” provides the public with an opportunity to learn more about the history and culture of esports and even experience the fun it brings. In addition to esports elements, the event will also feature a brick exhibition and brick-building workshops, allowing both adults and children to unleash their creativity and share joyous moments.

The Event featured the historical development of the Esports Sector, with different game consoles from both past and present at the public showcase

In addition to some games related to the Olympics or Olympic Esports for parents and children to experience, the event also allows the general public to catch a glimpse of nostalgic gaming consoles such as the “Gameboy” and “Sega Mega Drive” in the exhibition hall. The exhibition room also provides insights and history of esports, the similarities and differences between esports and traditional sports, dispelling common misconceptions or stereotype of esports and showcasing the true state of esports.

Furthermore, the event showcases numerous Sham Shui Po landmarks built with bricks, including the Former North Kowloon Magistracy, Mei Ho House, Nam Cheong Pawn Shop, and Tong Lau, which have attracted the attention of many children and adults. The brick-building workshops set up on the day have also received an enthusiastic response. Instructors introduce commonly used building techniques to the public, teaching beginners grasp the tricks of the brick building and allowing parents and children to unleash their creativity.

Yesports and Yesports Master Club are looking to bring this fun weekend to all other districts around in Hong Kong before 1st quarter of next year, to further promote Esports as a family fun event, bringing the youth and young-at-heart together to enjoy.

Hashtag: #Yesports

The issuer is solely responsible for the content of this announcement.

About Yesports

Yesports is a Hong Kong based leading global esports group offering a full value chain operations covering tournaments, events, talents management, online education, ecommerce of games/games supplies, blockchain based services etc.

Yesports strategy is to provide a “Esports + Social media + Entertainment” platform showcasing talents’ skills and connecting talents to the corporates, sponsors and markets to maximize economic impact. For more information about YESPORTS’s e-sports competitions or other activities, please follow YESPORTS’ social media:

For more information about Yesports, Yesports University League, Yesports Master Club, please visit official websites:


About Yesports Master Club

Yesports Master Club (“YMC”) provides a hub and alliance to fellow esports players (Hong Kong and Globally). YMC aims to maximize their career development and fun in the esports industry. It invites all Hong Kong esports athletes including both professional and amateur to participate in the Yesports Master Tournament to showcase their superb skills and abilities. These tournaments consist of a wide variety of games, including all the games featured in Asian Games 2022. YMC are recruiting players from the general public including the Hong Kong gaming community, university and high school students, coaches, KOLs, etc.

Vision:

  • Promote esports culture and the participation of various players
  • Provide global benefits and development opportunities for gamers
  • Improve the living standards and social status of esports athletes
  • Contribute to the development of the esports industry, especially in Hong Kong.

For more information about Yesports Master Club, please visit the official website:

Thousands of Pieces of Unexploded Ordnance Found Buried in Ground at Cambodian School

This photo released by the Cambodia Mine Action Center, CMAC, shows unexploded ordnance at Queen Kosamak High School in Kratie Province, northeastern of Phnom Penh, Cambodia, Sunday, 13 August, 2023. Cambodian authorities have temporarily closed the high school where thousands of pieces of unexploded ordinance from the country's nearly three decades of civil war have been unearthed. (Photo: AP)

PHNOM PENH, Cambodia (AP) — Cambodian authorities have temporarily closed a high school where thousands of pieces of unexploded ordnance from the country’s nearly three decades of civil war have been unearthed.

CloudMile Announces Strategic Partnership With MongoDB

New Partnership Creates Speed, Scale, and Security for Corporate Resources

KUALA LUMPUR, MALAYSIA – Media OutReach – 15 August 2023 – CloudMile, a leading AI and cloud technology company based in Asia that focuses on digital transformation and growth for its corporate clients, has announced a strategic partnership with MongoDB, providing CloudMile’s corporate clients with MongoDB Atlas. Through this partnership, CloudMile’s customers will have access to MongoDB Atlas—a cloud-native developer data platform—on Google Cloud to provide developers with the flexibility and scalability required to quickly and easily build enterprise-grade applications.

CloudMile’s corporate clients can now leverage MongoDB Atlas to accelerate their product development, build scalable and secure applications, and gain detailed insights into their data. MongoDB’s fully managed developer data platform works hand-in-hand with Google Cloud’s open data cloud to provide unmatched speed, scale and security.

Strategic Partnership Empowers Customers

Businesses today face many challenges when it comes to data management, including data silos and slow query times. The partnership between CloudMile and MongoDB tackles these challenges, providing customers with a modern, intuitive, and unified developer data platform that provides detailed insights into customers, products, and operations.

Together with Google Cloud BigQuery, MongoDB Atlas allows customers to enrich operational data and enhance end-customer experiences. MongoDB Atlas handles the real-time operational applications with thousands of concurrent sessions and millisecond response times. Its curated subsets of data are then replicated to BigQuery for aggregation, complex analytics, and the application of machine learning.

Accelerating Mobile Gaming Development Efficiency

The current mobile gaming market in Asia is experiencing a 3 to 5% compound annual growth rate (CAGR). To better leverage the power of data and address this growth opportunity, CloudMile and MongoDB’s partnership has already helped a leading gaming company in Taiwan greatly reduce maintenance and operation costs, allowing them to focus on product development. Alongside Google Cloud services delivered by CloudMile, MongoDB Atlas is easy to deploy, fulfilling the needs of scalability with performance and high availability. MongoDB Atlas streamlines data synchronization via ACID Transaction, saving game developers time by using a unified platform through a single API, while also offering comprehensive security and data protection features to ensure business continuity and resilience during data storage and transmission. The flexible document data model, transaction function, and Google Cloud’s built-in security provide gamers with a controlled environment and allow them to enjoy games without downtime.

Fulfilling Digital Transformation With Optimized Solutions

“Through CloudMile, enterprises in Malaysia can seamlessly deploy partner products alongside our own. For example, they can release a new deployment of MongoDB Atlas alongside BigQuery to share transactional data and run complex, real-time analytics over petabyte-scale datasets. CloudMile, MongoDB, and Google Cloud are fundamentally committed to breaking down data silos and ensuring that our customers can securely harness the power of data from any source, in any location, and on any platform. We look forward to deepening our collaboration to help businesses of all sizes succeed at every step of their data-driven digital transformation journeys,” said Patrick Wee, Country Manager, Malaysia, Google Cloud.

Commenting on the announcement, Lester Leong, Country Manager of CloudMile Malaysia, said, “We are excited to announce this strategic partnership with MongoDB. MongoDB is well known for its horizontal scaling and load-balancing capabilities, which have given application developers exceptional flexibility and scalability. The collaboration will drive further growth and create new opportunities.”

“The partnership between CloudMile and MongoDB brings together the power of AI, our developer data platform and cloud technology to empower customers to gain detailed insights into their data, accelerate their product development, and enhance end-customer experiences,” said Simon Eid, Senior Vice President of APAC, MongoDB. “We are committed to driving growth and success together in the region.”

The strategic partnership is expected to create significant synergies and opportunities for both companies, driving further growth and success in solving industry challenges, build credibility, and establish trust amongst their joint customers.
Hashtag: #CloudMile

The issuer is solely responsible for the content of this announcement.

BingX will be the First CEX to List SEI Coin, Airdrop Guide Released in May

SINGAPORE – Media OutReach – 14 August 2023 – BingX, a cryptocurrency exchange , is excited to announce the launch of the Layer 1 public chain project SEI on August 15th, becoming one of the first CEXs to launch SEI coin. At the same time, the airdrop guide for SEI tokens was also released earlier on May 31st to help users understand the related activities of token airdrops.
SEI stands as a layer 1 public blockchain operating within the COSMOS ecosystem, with a specific emphasis on fostering decentralized finance (DeFi) applications. Garnering a valuation of $800 million and backed by $100 million in funding, SEI has swiftly risen to prominence, joining the ranks of notable public blockchain endeavors like Aptos and Sui. What sets SEI apart from Aptos and Sui is its strategic decision to harness the power of the COSMOS ecosystem rather than constructing its own from scratch. This deliberate approach enables SEI to channel its energies into DeFi pursuits, culminating in a substantial surge in transactions per second (TPS) to approximately 20,000—a remarkable 80% surge compared to the capabilities of COSMOS. Additionally, SEI’s technological methodology encompasses the parallel processing of blockchain transactions, setting it apart from conventional queuing methodologies.
In order to foster community involvement, SEI has set aside 1% of the token supply for SEI airdrops. The team at QA.BingX has introduced a detailed airdrop handbook to streamline community engagement. This guide presents a series of clear steps, guaranteeing that users can effortlessly access their test tokens and accrue points by taking part in airdrop missions. By successfully accomplishing designated tasks, participants have the opportunity to amass points, which subsequently dictate the quantity of tokens they receive in the airdrop distribution.
BingX is committed to conducting thorough evaluations of projects featured on its platform. A dedicated team of skilled researchers diligently analyzes the inherent risks associated with new coin projects before granting them a place on the exchange. This stringent evaluation process ensures that only projects meeting the highest standards are showcased on BingX’s prestigious spot trading platform.
Moreover, BingX maintains vigilant supervision over the stability and performance of projects listed on its platform, even after their initial introduction to the trading arena. This ongoing assessment phase enables BingX to reassess the project’s suitability for potential inclusion on its Futures trading platform. Through this meticulous approach, BingX aims to minimize potential risks for traders and establish a trading environment that is both secure and reliable.

Hashtag: #BingX

The issuer is solely responsible for the content of this announcement.

About BingX

Founded in 2018, BingX is a leading crypto exchange that offers spot, derivatives, copy, and grid trading services to over 100 countries and regions worldwide with over 5 million users. BingX continues to connect users with expert traders and the platform in a safe and innovative way. Trade crypto pairs like & on BingX platform, suitable for all trader levels.

Microsoft solutions boost Fortune 500 frontline productivity with next-generation AI

SINGAPORE – Media OutReach – 14 August 2023 – Frontline workers represent the face of organizations and make up the lion’s share of the workforce. Gartner estimates that there are 2.7 billion frontline workers — more than twice the number of desk-based workers.i The current macroeconomic climate highlighted by labor and supply chain shortages has put a lot of pressure on these workers to carry more work as organizations drive efficiency across business operations.

The recent Work Trend Index shows that there is an opportunity for digital tools to help ease the burden on these essential workers. Over 60% of frontline workers struggle with having to do repetitive or menial tasks that take time away from more meaningful work and not having enough of the necessary resources to get their work done efficiently.ii In addition, 1 in 2 frontline workers cite being burned out in their jobs, and 45% note they are likely to consider changing employers in the next year.ii Investment in technology that enables frontline workers to thrive is a huge opportunity for business leaders – one that will drive positive outcomes for employees, customers, and the bottom line if solved correctly.

Today, over 60% of the Fortune 500 use Microsoft 365 to empower frontline workers. Microsoft is committed to investing in innovative solutions to help frontline workers thrive. With AI transforming productivity across most segments of the workforce, Microsoft’s Work Trend Index survey found that 65% of frontline workers are optimistic that AI will help them in their jobs.ii.

Microsoft is excited to introduce new tools and integrations including bringing the power of next-generation AI to the frontline across three key areas:

  1. Intelligent operations
  2. Effortless communication
  3. Trusted experiences

These innovations will improve efficiency, enhance customer experiences, and enable faster decision making.

Intelligent operations
Whether it’s for an inspection, installation or a maintenance request, frontline service managers want to spend their time helping their team deliver exceptional service operations and not on inefficient tasks like copying and pasting information from one system to another. Microsoft seeks to infuse the productivity applications frontline managers use every day with the robust data and intelligence of underlying business applications. This helps streamline the frontline experience and drive efficiency with operations.

  1. Copilot in Dynamics 365 Field Service with Outlook and Microsoft Teams integrations brings the power of next-generation AI to service professionals on the frontline. Frontline service managers who receive customer escalations in Outlook or Microsoft Teams can use Copilot in Dynamics 365 to streamline work order creation with relevant details pre-populated from emails or chats, optimize technician scheduling with data-driven recommendations based on factors such as travel time, availability and skillset, as well as generate draft responses to customer messages summarizing next steps without switching apps.
  2. Dynamics 365 Field Service app in Microsoft Teams will enable frontline technicians to access key work order functionality in their flow of work. Technicians will now be able to see upcoming work orders at a glance in their home experience in Teams, share full work order details and easily access Dynamics 365 Remote Assist in one click to troubleshoot with remote experts in real time if they need additional support to complete jobs.

Maintaining end-to-end visibility on operations can be time-consuming for frontline managers with fluctuating team schedules and often a large, dispersed team. Soon Microsoft 365 Copilot can ground prompts and retrieve insights for frontline managers, leveraging data from the Shifts app with a new Shifts plugin for Microsoft 365 Copilot, in addition to user and company data it has access to such as Teams chat history, SharePoint, emails and more. This will enable frontline managers to quickly get a list of important items specific to their team and location to speed up time-consuming tasks like covering shifts and onboarding new employees.

Effortless communication
Workplace culture is built upon a connection to the company mission, and it all starts with strong lines of communication. When companies establish an easy way to access consistent communications, frontline workers feel informed and connected. With a single communications platform to reach their entire workforce, corporate communicators don’t have to switch out of their digital workspace to connect to the frontline.

  1. Announcements in Viva Connections enables corporate communicators to draft, schedule and target important announcements like urgent communications, role-specific updates and safety policy changes to frontline workers. Communicators can quickly send messages directly from Viva Connections without having to leave Teams. Messages are delivered to the frontline through push notifications on their mobile devices and announcement cards in their Teams home experience.
  2. To build a sense of belonging and purpose across the entire workforce, Targeted Campaigns in Viva Engage enables communicators to create campaigns that promote company-wide initiatives targeted to frontline audiences.

Trusted experiences
Many on the frontline work across multiple devices and often hand them over after a shift ends. To enable shift and part-time workers to be productive from the moment they log in, Windows 365 Frontline makes it easy and affordable to extend the power of Cloud PCs to employees on the frontline so they can securely access their personalized Windows experience on any device, no matter where they work.

Securing data across shared devices, while still ensuring a seamless end-user experience can be challenging. A digital identity allows frontline workers to access and move between the technology needed to do their work, whether they are on a shared device or a dedicated one.

  1. For organizations using Intune, they can use Microsoft Entra ID (formerly Azure Active Directory) to enable a single sign-in and sign-out experience for Teams, Outlook, Power Apps and more with shared device mode for Android and iOS devices. This allows frontline workers to wipe their device quickly and compliantly for the next shift.
  2. And organizations using SOTI or VMware Workspace ONE as their endpoint management solution can now also enroll Android devices in Microsoft Entra ID with shared device mode.

Microsoft believes that technology can be a powerful force to reimagine how work gets done. By investing in innovative solutions for the frontline workforce, it is helping to drive positive change for frontline employees, customers and the bottom line. Frontline innovations across Dynamics 365, Microsoft 365, Windows 365 Frontline, Intune and partner endpoint management solutions push the boundaries of what is possible and work toward a brighter future for all.

i Gartner, Hype Cycle™ for Digital Workplace Applications, 2022, August 2022
ii The Work Trend Index survey was conducted by an independent research firm, Edelman Data x Intelligence, among 31,000 full-time employed or self-employed workers across 31 markets, 6,019 of which are frontline workers, between February 1, 2023, and March 14, 2023. This survey was 20 minutes in length and conducted online, in either the English language or translated into a local language across markets. One thousand full-time workers were surveyed in each market, and global results have been aggregated across all responses to provide an average. Each market is evenly weighted within the global average. Each market was sampled to be representative of the full-time workforce across age, gender, and region; each sample included a mix of work environments (in-person, remote vs. non-remote, office settings vs. non-office settings, etc.), industries, company sizes, tenures, and job levels. Markets surveyed include: Argentina, Australia, Brazil, Canada, China, Colombia, Czech Republic, Finland, France, Germany, Hong Kong, India, Indonesia, Italy, Japan, Malaysia, Mexico, Netherlands, New Zealand, Philippines, Poland, Singapore, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, United Kingdom, United States, and Vietnam.
Hashtag: #MicrosoftSingapore

The issuer is solely responsible for the content of this announcement.