SHANGHAI, Nov. 19, 2025 /PRNewswire/ — On the morning of November 5, 2025, the 8th China International Import Expo (CIIE) opened at the National Exhibition and Convention Center (Shanghai). As a leading enterprise in the field of embodied intelligence, AgiBot participated deeply in the exhibition with a comprehensive product matrix, presenting a layout featuring “two themed zones + multi‑point service”. On the opening day, the AgiBot X2 stole the show with a live performance that incorporated the intangible cultural heritage, demonstrating an innovative fusion of technology and culture and becoming one of the prominent highlights of the event.

Two Themed Zones: Tech-Art Integration and Real-World Intelligent Service Deployment

In Hall 5.1, AgiBot’s booth attracted a large number of visitors. A unique robot flash dance became the focus: AgiBot X2, A2, and the quadruped D1 Ultra performed coordinated routines, accurately executing pop choreography while creatively incorporating elements of the traditional fans in the dance and a viral online meme. The joint motion error was controlled at the millimeter level, and transitions – fan swings, turns, and more – were as smooth as those of human dancers. The appealing choreography prompted audience members to film and share the moment, providing a practical and demonstrable template for the commercial application of embodied intelligence in cultural tourism and live entertainment sectors.

In Hall 3 – the AI experience zone, AgiBot and the Bank of China co‑created a technology-driven intelligent service area. The AgiBot A2 acted as an “intelligent banking assistant,” delivering end‑to‑end services in the retail banking scenario: greeting customers through voice interaction, identifying customers’ needs, delivering beverages while navigating around crowds via visual perception, and even performing light entertainment while proactively introducing the bank’s products. This not only delivered practical services but also enhanced marketing exposure and audience engagement.

Notably, AgiBot’s LinkCraft content‑creation platform was opened to the public at a major expo for the first time. Visitors with no programming background could shoot a short motion clip (such as a heart sign or a wave) on their phone, and the platform would enable AgiBot X2 to replicate the motion on a one-to-one basis. One attendee successfully taught the robot a CIIE‑specific gesture within minutes, vividly demonstrating the “zero‑barrier” interaction capability of the robot.

Additionally, the AgiBot G1 demonstrated nearly 100% accuracy in multi‑category parcel sorting within a logistics scenario. Its flexible grasping technology adapts to packages of varying sizes and materials, offering intelligent and deployable solutions for smart logistics industry.

Multi-Scenario Services at CIIE: Robots Serving as Cultural Ambassadors and Intelligent Concierges

At the China Pavilion, AgiBot A2 served as a cultural ambassador. In front of the national pavilion’s large entrance screen, it delivered voice‑linked explanations about the design concepts of the pavilion and the cultural stories behind the exhibits. At the exit, it held a brush to write the character “Fu” (good fortune) in calligraphy, then mounted and presented the framed piece to visitors. This engaging fusion of traditional calligraphy and modern robotics that brought Chinese culture to life for international visitors.

In the Shanghai Pavilion, AgiBot A2 and X2 functioned as guides and interactive performers. AgiBot A2 autonomously navigated the space to introduce highlights and cultural background of the pavilion, while AgiBot X2 provided photo interactions and dynamic performances, allowing visitors to experience both the cultural charm of the city and the joy of cutting‑edge technology.

In the press center, AgiBot deployed a full‑process service matrix. AgiBot A2 leveraged its extensive knowledge base to respond swiftly to media inquiries about exhibitors and hall layouts. AgiBot X2 explained promotional materials in the media exhibition area, helping journalists obtain information efficiently, and AgiBot G2 distributed beverages and snacks in the refreshment area, supporting the smooth workflow of the media with technology-enabled services.

Across the core exhibition areas, from the integration of technology and art to commercial deployment and in-depth participation in public services, AgiBot did not simply display products, it actively participated as a service provider in expo operations. This strength stems from its landmark achievements in 2025: in May 2025, it launched the world’s first full-size humanoid robot certified by China, the US and Europe; in July 2025, it completed the world’s first industrial deployment with continuous on-site operations and rolled out Lingqu OS, the world’s first embodied intelligent operating system. Backed by these breakthroughs, AgiBot’s solutions are ready for large-scale deployment, showing to global audiences that embodied intelligence is not a futuristic concept but a practical tool that already addresses real-world problems. AgiBot will continue to deepen technological innovation and drive widespread adoption of embodied intelligence in more commercial fields.

BELÉM, Brazil, Nov. 19, 2025 /PRNewswire/ — At the “For Shared Future: Accelerating Climate Action with Innovation” themed event during the 30th Conference of the Parties (COP30) to the United Nations Framework Convention on Climate Change, LONGi officially released its “2024-2025 Climate Action White Paper of LONGi.” This marks the fourth Climate Action White Paper released by LONGi since 2021. The report is the first to comprehensively benchmark against the International Transition Plan Task Force disclosure framework and the IFRS S2 Climate-related Disclosures standard, systematically outlining the strategic ambition and implementation pathway to “achieve net-zero emissions across the entire value chain by 2050.”

“Addressing climate change is a systemic project requiring global collaboration. The value of an enterprise is reflected not only in its economic benefits but also in its contributions to our planetary home,” stated Li Zhenguo in his address. He proposed four key initiatives: building an open innovation ecosystem, advancing energy equity and accessibility, deepening global cooperation mechanisms, and improving green development policies, calling on all sectors worldwide to move “from commitment to implementation.”

As the first photovoltaic manufacturer in China to have its targets validated by the Science Based Targets initiative (SBTi), LONGi further specifies its phased targets in this white paper: by 2030, reduce Scope 1 and Scope 2 emissions by 60% compared to 2020, and reduce Scope 3 emission intensity by 52%. The company commits to completing charging facility coverage at all operational sites by 2030.

To achieve these goals, LONGi has detailed its emission reduction pathway into five pillars: Operational Decarbonization, Value Chain Collaboration, Product Carbon Footprint Management, Climate Solutions Development, and Promoting a Just Transition. These are supported by quantified indicators and annual tracking mechanisms, forming a “quantifiable, traceable, and verifiable” climate governance closed loop.

Reportedly, LONGi’s total operational carbon emissions in 2024 were 3,184,782 tons of CO2 equivalent. While this represents a 23.8% increase compared to 2020 due to business expansion, it signifies a 37% decrease from the peak level in 2023. Specifically, Scope 1 emissions decreased by 8.0%, and Scope 2 emissions decreased by 37.0%, demonstrating substantial progress in energy efficiency improvements and green electricity substitution.

In 2024, LONGi implemented 477 electricity-saving technical renovation projects, expected to save 426 million kWh annually, equivalent to reducing emissions by 250,000 tons of CO2. The Group’s overall electricity consumption per unit decreased by 10.7% year-on-year. Electricity consumption per unit for various manufacturing stages – monocrystalline pulling, wafer slicing, cell production, and module production – decreased by 4.27%, 13.6%, 26.0%, and 19.1% respectively, all exceeding annual targets. Regarding energy structure optimization, LONGi used 4.746 billion kWh of renewable electricity in 2024, accounting for 47.5% of its total electricity consumption, an increase of 5.7 percentage points from 2020.

From proposing the “Solar for Solar” vision, to becoming the first in the industry to pass SBTi validation, and now to releasing this white paper fully benchmarked against international standards, LONGi is progressively transforming from a single PV product supplier into a builder and advocate of a zero-carbon energy ecosystem.

As Li Zhenguo stated, “The green transition is not just a responsibility, but also a new development opportunity.” On the stage of COP30 in Brazil, LONGi presented the world with a detailed, transparent, and actionable roadmap, demonstrating the determination and capability of Chinese companies in addressing the climate crisis. This matters not only for the sustainable development of one enterprise but is also set to become a significant bellwether for the low-carbon transition of the Chinese and global PV industry.

XI’AN, China, Nov. 19, 2025 /PRNewswire/ — Shanghai Kehua Bio-engineering Co., Ltd. (KHB), a global provider of in-vitro diagnostic (IVD) solutions, is showcasing its latest compact chemiluminescence platform—the Polaris V150 Automatic Chemiluminescence Immunoassay Analyzer—at MEDICA 2025, one of the world’s leading medical industry exhibitions. As a featured product at this year’s KHB booth, the Polaris V150 demonstrates the company’s continuous innovation in automated diagnostics.

Designed for small and medium-sized laboratories, as well as STAT and emergency testing in large hospitals and third-party labs, the Polaris V150 integrates efficiency, precision, and ease of use into a desktop platform. With a footprint of only 0.36 m², the analyzer offers laboratories powerful immunoassay capability without the need for external devices, thanks to its built-in touchscreen and compact design.

Compact Footprint and Workflow Efficiency

Despite its small 0.36 m² footprint, the Polaris V150 delivers 150 tests per hour, enabling laboratories to achieve high operational efficiency within limited workspace. It supports continuous loading of samples, reagents, and reaction cups, while its STAT function ensures urgent samples are prioritized for rapid clinical decision-making. The system offers 40 sample positions, accommodates serum and plasma, and provides automated dilution along with comprehensive liquid-level, clot, and anti-collision detection to enhance workflow reliability.

High Accuracy Powered by ALP–AMPPD Technology

Equipped with a high-performance ALP–AMPPD chemiluminescence system, the Polaris V150 delivers high accuracy and precision (CV < 3%) across assays. The analyzer adopts an all-in-one reagent kit design including calibrators with QR-coded information and a master curve, enabling standardized operation and simplified reagent management.

Comprehensive and Expanding Reagent Menu

The Polaris V150 supports an independently developed test menu of over 60 assays across 10 major disease panels, covering a wide range of routine diagnostic needs. The assay portfolio includes markers for thyroid function, sex hormones, tumor markers, infectious diseases, cardiac markers, inflammation, glycometabolism, anemia, bone metabolism, and more.

Intelligent Systems and Enhanced User Experience

In addition to its analytical performance, the Polaris V150 incorporates an intelligent system design to elevate laboratory usability. The platform enables real-time monitoring of reagent and consumable status, ensuring laboratories maintain full visibility into operational readiness. Its clean, intuitive user interface and built-in touchscreen facilitate efficient navigation and streamlined operation, reducing training requirements and enhancing overall user experience.

Reliable Reagent Stability and Smart Maintenance

To support continuous, high-quality performance, the analyzer provides 24-hour onboard refrigeration (2–8°C) for up to 12 reagent positions, ensuring optimal reagent stability. Features such as remote monitoring and automatic maintenance reduce downtime and simplify service workflows, helping laboratories achieve high operational continuity.

Strong Presence at MEDICA 2025

At MEDICA 2025, the Polaris V150 has become one of the highlights at the KHB booth, attracting global partners seeking compact yet high-performance immunoassay solutions. Live demonstrations and technical consultations provided by KHB’s expert team offer visitors a comprehensive understanding of the instrument’s capabilities and its suitability for both routine and emergency laboratory environments.

“The interest we’ve received at MEDICA demonstrates the strong demand for compact, high-quality chemiluminescence systems like the Polaris V150,” said the product manager of KHB. “We are excited to share this innovation with our international partners and to support laboratories worldwide with efficient immunoassay solutions.”

About KHB Group

Shanghai Kehua Bio-engineering Co., Ltd. (KHB, Stock code: 002022.SZ) is an IVD company that boasts a full line of medical diagnostic products, focusing on immune diagnosis, biochemical diagnosis, molecular diagnosis and point-of-care testing (POCT). Since its foundation in 1981, KHB has developed into a high-tech company that integrates R&D, manufacturing and marketing business operations. In 2004, it was listed in the Shenzhen Stock Exchange (SZSE).

For more information, please visit KHB’s official website and its LinkedIn, Facebook, and Twitter pages.

https://www.skhb.com/en/
https://www.linkedin.com/company/shanghai-kehua-bio-engineering-co.-ltd.-khb-/posts/?feedView=all&viewAsMember=true
https://www.facebook.com/KHBKehuaBiotech/
https://x.com/kehua_biotech

SUNNYVALE, Calif., Nov. 19, 2025 /PRNewswire/ — FutureDial, the global leader in mobile device processing automation, announced today the launch of new Global Solution Centers in Europe and Asia, following recognition as the 2025 Mobile Disrupt Innovation Award winner. These new facilities mirror the company’s successful automation labs in Dallas, Texas, and Sunnyvale, California, and provide customers worldwide with direct access to FutureDial’s cutting-edge automation technologies and solution design capabilities.

Extending Leadership Through Experience and Scale

With more than 420 million devices processed and decades of operational expertise, FutureDial has unmatched experience across the device processing industry. The new Solution Centers will allow customers to see automation in action, gain hands-on experience with FutureDial’s SMART Receive, SMART Test, and SMART Grade solutions, learn how AI can be harnessed to optimize operations, and collaborate directly with FutureDial experts to design and run real-world tests and process flows using their own devices.

“No one in this industry has the depth or breadth of experience that FutureDial brings,” said Frank Harbist, CEO at FutureDial. “Our goal is to give customers the ability to touch, test, and truly understand how software, AI-enabled automation, and information management can transform their operations, because we’ve lived that journey with hundreds of customers worldwide.”

Customer Success Through a Solution Orientation

Many of FutureDial’s customers have evolved with the company, starting with software-only solutions and progressing to fully automated workflows. These customers have seen dramatic improvements in speed, accuracy, and cost efficiency, transforming their reverse logistics operations from manual to modernized. All FutureDial automation solutions are built to deliver real-time reporting, live performance insights, and seamless integration with customers’ existing WMS and ERP systems. These data-driven insights empower customers to track throughput, yield, and performance metrics across multiple facilities, improving operational efficiency and decision-making at scale.

Global Vision: Automation Without Borders

The continued expansion into Europe and Asia marks the next phase of FutureDial’s mission to make automation accessible to every device processor, refurbisher, and logistics provider worldwide. FutureDial Global Solution Centers will serve as hubs for innovation, collaboration, and learning, helping customers identify new opportunities for automation and optimize their operations for greater speed, accuracy, and profitability.

“We’re creating places where customers can not only see automation but experience it firsthand,” said Harbist. “Our leadership isn’t just in technology; it’s in helping customers take the journey from software to full automation with confidence. The Solution Center experience proves to clients that FutureDial software, automation, AI-enablement, and information tools will immediately deliver ROI and will grow flexibly as the client does.”

FutureDial’s newest Solution Centers will be in Germany and Japan, with customer engagement capabilities rolling out over the next several months and fully operational in early 2026. In Germany, FutureDial is partnering with DIS-CONNECT, GmbH, a regional leader in the connected devices lifecycle management ecosystem, to staff and equip its European Solution Center. In Japan, FutureDial will create and deploy Solution Center expertise tailored for the Japanese and Asian markets. 

“We at DIS-CONNECT are extremely proud to support FutureDial’s expansion into Germany,” said Georg Dis, CEO and Founder of DIS-CONNECT GmbH. “FutureDial’s commitment to quality and innovation sets the standard in the industry, and together we’re delivering next-generation automation and intelligence to customers through our European Solution Center. DIS-CONNECT’s Service Solutions, AI Decision Matrix, and FutureDial’s automation systems are revolutionizing the market in powerful new ways.”

About FutureDial

FutureDial provides intelligent AI-driven automation and software solutions for device processors, logistics providers, and refurbishers worldwide. The company’s suite of SMART automation technologies helps customers accelerate processing, improve accuracy, and reduce costs across every stage of the device lifecycle. 

FutureDial by the numbers

• Over 420 million devices processed globally
• 25+ years serving OEMs, carriers, and logistics providers
• Global footprint across North America, Europe, and Asia
• Real-time automation data across testing, grading, and receiving workflows

Contact: Brad Treese, 415-623-8000, pr@futuredial.com

HONG KONG, Nov. 19, 2025 /PRNewswire/ — The prestigious 2025 International Customer Relations Excellence (CRE) Awards, presented by The Asia Pacific Customer Service Consortium, have honoured Trip.com with wins in the categories of Contact Centre of the Year and Global Support Services of the Year. This dual recognition reflects the global travel service provider’s dedication to exceptional, seamless, and compassionate customer service worldwide.

As the travel industry faces continued demand for personalised and efficient support, Trip.com’s customer service teams have exceeded expectations by maintaining a near 90% customer satisfaction rate across more than 16 international support centres. Supported by a strong Trustpilot rating of 4.4, Trip.com’s approach is grounded in a customer-first ethos that drives ongoing innovation and operational excellence.

Grace Ding, Head of Customer Service, Trip.com, said, “We are honoured to receive the Contact Centre of the Year and Global Support Services of the Year awards, which recognise our relentless pursuit of service excellence. This achievement belongs to our passionate, professional, and dedicated customer service teams around the world, who provide 24/7 multilingual support and heartfelt care to travellers across every time zone. Every call answered and every message replied to reflects our commitment to create the best travel experience.”

Elevating Customer Experiences Through Technology and Care

By leveraging AI to enhance service efficiency, Trip.com empowers its teams to focus on delivering value-driven customer experiences. The company will continue to elevate global service standards through continuous innovation, ensuring that every traveller feels supported, wherever their journey leads.

This year, Trip.com has made progress by integrating enhanced AI capabilities to streamline its customer service operations. These improvements facilitate more intuitive interactions and quicker resolutions, supporting the company’s mission to make travel effortless and enjoyable.

Customers can connect with support seamlessly through a variety of channels, whether via the Trip.com app, live chat, or phone. AI-powered operational tools allow Trip.com representatives to focus on personalised, thoughtful service, further distinguishing the brand’s customer experience.

A Global Network Committed to Travellers’ Peace of Mind

Trip.com’s extensive customer care network currently spans 16 locations worldwide, delivering 24/7 multilingual support. Service excellence is evident in the Group’s rapid response times; calls are typically answered within 30 seconds, and a wide array of contact options are available, including complimentary in-app calls.

The company’s upgraded Global Travel SOS service now covers 77 countries, offering timely support for medical emergencies, translation assistance, guidance on lost baggage, and assistance for unaccompanied minors. With an average SOS response time of just 40 seconds, travellers gain confidence knowing expert help is always at hand.

Trip.com continues to set the standard for travel customer service by blending cutting-edge technology with genuine human care. This double victory at the 2025 CRE Awards affirms the company’s leadership and ongoing commitment to putting travellers first in every interaction.

About Trip.com

Trip.com is an international one-stop travel service provider, available in 24 languages across 39 countries and regions in 35 local currencies. Offering an extensive hotel and flight network of more than 1.5 million hotels and flights from over 640 airlines, along with over 200,000 attraction and tour products, Trip.com covers 3,400 airports in 220 countries and regions. Trip.com’s world-class 24/7 multilingual customer service helps to ‘create the best travel experience’ for its millions of customers worldwide. To book your next trip, visit trip.com.