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SIM Academy Empowers Singapore Professionals with Real-World, Applied Learning


SINGAPORE – Media OutReach Newswire – 4 December 2025 – SIM Academy, the professional development arm of the Singapore Institute of Management (SIM), has trained more than 10,000 professionals annually through 600+ executive and business programmes. These programmes span leadership, digital transformation, sustainability, and people management, and are designed to deliver industry-aligned, applied learning that professionals can immediately implement in their workplaces.

Applied Learning Bridges Skills Gaps in Singapore’s Workforce

Singapore’s workforce is undergoing rapid transformation driven by emerging technologies such as AI, making traditional academic qualifications insufficient. Instead, professionals seek actionable skills to solve real-world problems, with the World Economic Forum predicting that about 39% of current skills will become obsolete by 2030, underscoring the importance of lifelong learning beyond graduation.

According to the ManpowerGroup 2025 Talent Shortage Survey, 83% of employers in Singapore report difficulty finding skilled talent, up from 79% in 2024, with IT, Engineering, and Sales & Marketing most affected. The Workday 2025 Global State of Skills Report reveals that 43% of Singapore business leaders are concerned about future talent shortages, and only 30% feel confident their organisations have the skills for long-term success.

To support professionals and organisations navigate these shifts, SIM Academy offers over 100 industry-aligned courses, connecting theory to practice and helping professionals stay agile in a changing workplace.

Industry Partnerships that Shape the Future of Work

SIM Academy partners with public and private organisations to deliver learning aligned with national priorities, ensuring professional development is relevant and impactful.

In support of SkillsFuture Singapore’s initiatives, SIM launched the SGUnited Skills (SGUS) Programme during the pandemic, a large-scale reskilling initiative helping displaced workers and mid-career job seekers gain industry-relevant skills for growth sectors. SIM SGUS offered full-time training to over 1,000 learners to upskill and reskill for the advanced manufacturing and logistics sector.

Building on the success of SGUS, SIM now offers the SkillsFuture Career Transition Programme (SCTP), helping mid-career professionals upskill for roles in sustainability and cybersecurity. These structured, industry-aligned pathways reinforce SIM’s commitment to lifelong learning and workforce resilience.

SIM also worked with the Inland Revenue Authority of Singapore (IRAS) to create a bespoke programme to help IRAS staff internalise new skills and mindsets on ‘Know, Think and Do Agile’, and navigate the future work landscape.

Other collaborations, such as with SMRT, have helped equip its officers with essential systems leadership skills to excel in an era of uncertainty.

Applied Learning and Contextualisation

Applied learning is central to SIM Academy’s approach to professional development, offering learners the opportunity to engage with real-world challenges rather than abstract theory. This method has proven to be highly effective. A study published in the Journal of Research in Innovative Teaching & Learning found that students in applied learning environments, such as role-playing, achieved 45% higher knowledge gain compared to traditional instruction. The research highlights how experiential learning enhances retention, engagement, and long-term skill development

SIM Academy’s programmes reflect this philosophy by integrating project work, real-time problem solving, and authentic case studies. These elements help professionals build confidence and apply new skills directly in their workplaces.

A strong example is the TikTok Masterclass, developed in collaboration with Singtel. This three-day accelerator equips marketers and entrepreneurs with hands-on experience in content creation and social commerce. Participants use professional production facilities at the TikTok Creator House and receive mentorship from industry experts, allowing them to produce and refine content in a simulated business environment.

By embedding learning in authentic contexts, SIM Academy ensures that its programmes are not only educational but transformative, bridging the gap between knowledge and action in today’s dynamic workplace.

Practitioner-Led Learning with Flexible Delivery

At SIM Academy, professional development is driven by real-world expertise and designed for modern work-life integration. Courses are designed and facilitated by seasoned industry practitioners, consultants, senior executives, and subject-matter experts who bring practical insights and real-world experience into the classroom. Their facilitative approach encourages participants to set achievable learning goals, apply workplace improvement strategies, and contextualise new ideas within their professional environments. This practitioner-led model is exemplified by SIM Academy’s collaborations with IBM, co-developing the SCTP Cybersecurity: Network Security and Digital Forensics programme.

Complementing this expert-led instruction is SIM Academy’s flexible learning design. Professionals can choose between online and on-campus formats, allowing them to learn at their own pace while staying connected with instructors and peers. Courses are built on case-based learning, using real-world business examples from Singapore and the region to bridge theory and practice. Problem-based learning further enhances relevance, as participants tackle actual workplace issues sourced from SIM’s industry partners or their own organisations.

Each course concludes with guided reflection and constructive feedback, helping learners refine strategies before applying them in their roles. This blend of expert facilitation and flexible delivery ensures that SIM Academy’s programmes are not only accessible but also deeply impactful, empowering professionals to grow with confidence and purpose in today’s dynamic work environment.

Diverse Courses to Stay Ahead

SIM Academy continually evolves its course offerings to meet the shifting demands of Singapore’s workforce and global business trends. Its programmes span a wide range of domains, including Leadership, Digital & Innovation, People Skills, and Sustainability, equipping professionals with the competencies needed to thrive in today’s fast-paced, complex work environments.

One standout example is the Systems Thinking for Problem Solving & Collaboration course, which reflects SIM Academy’s commitment to practical, applied learning. This programme helps professionals tackle complex challenges by viewing issues holistically, identifying root causes, and anticipating ripple effects across interconnected systems. Participants learn to apply frameworks such as the Iceberg Model to move beyond surface symptoms and design sustainable solutions that foster collaboration and operational effectiveness. By integrating systems thinking into their professional toolkit, learners gain the ability to lead with foresight, communicate across diverse teams, and adapt confidently to dynamic organisational contexts. SIM Academy’s diverse and evolving course catalogue reflects its mission to empower professionals with future-ready skills. Whether through leadership frameworks, digital innovation, or interpersonal mastery, each programme is designed to deliver practical value and measurable impact. In a world where adaptability and relevance are key, SIM Academy ensures that learners are not just prepared for change; they are equipped to lead it.

References:

1. SIM Enterprise Solutions – Success Stories
https://www.sim.edu.sg/enterprise-solutions/success-stories

2. ManpowerGroup Talent Shortage Survey 2025 – Singapore
https://www.manpower.com.sg/en/insights/blogs/2025/01/83-percent-of-employers-in-singapore-struggle-with-finding-skilled-talent-in-2025

3. Workday 2025 Global State of Skills Report – Singapore
https://en-sg.newsroom.workday.com/2025-03-12-Majority-of-Singapore-Leaders-Concerned-About-Skills-Readiness-of-Their-Workforce

4. The effectiveness of applied learning: an empirical evaluation using role playing in the classroom

https://www.emerald.com/jrit/article/12/3/295/252451/The-effectiveness-of- applied-learning-an-empirical.

5. SIM TikTok Masterclass

https://www.sim.edu.sg/professional-development/courses/course-listing/tiktok-masterclass-695cc6a0cac5ac4a68ce6a67d4f7f8f9
Hashtag: #SIMAcademy

The issuer is solely responsible for the content of this announcement.

About SIM Academy

SIM Academy provides leading-edge professional development and enterprise solutions. SIM Academy offers over 300 executive and business programmes that help almost 10,000 professionals annually, on average, hone their competencies to drive business value and achieve peak personal and enterprise performance.

Our programmes encompass a comprehensive range of lifelong learning opportunities designed to empower professionals with the knowledge, skills, and competencies necessary to become effective change-makers and leaders in today’s volatile and uncertain business landscape.

For more information on SIM Academy, visit sim.edu.sg

Career Opportunities in Singapore with SIM’s University Partners


SINGAPORE – Media OutReach Newswire – 4 December 2025 – SIM Global Education (SIM GE) provides access to internationally recognised degrees through its University Partner Programme. Collaborating with reputable universities from the US, UK, Australia, Europe and Canada, SIM GE enables students to earn foreign qualifications locally. The institution holds the EduTrust Star certification, reflecting its commitment to quality education and governance.

Pursuing an overseas degree can be costly. SIM GE addresses this by partnering with universities such as the University of London, RMIT University, and the University at Buffalo. Students receive the same academic standards as those studying abroad, while benefiting from Singapore’s dynamic job market.
Global Pathways with Local Advantage

This approach combines international curricula with local relevance, offering students both academic depth and practical exposure helping to prepare students for their careers.

Graduate Employment Outcomes

According to SIM Global Education’s Graduate Employment Survey, 80.2% of graduates secured jobs within six months, many in multinational firms. These outcomes are supported by SIM’s partnerships with top universities such as the University of London, RMIT University, and the University at Buffalo, ensuring globally recognised degrees. SIM also offers career services, networking events and internships, giving students practical exposure.

Education That Supports Career Growth

SIM GE’s programmes incorporate practical experience and professional development, helping students build skills relevant to today’s workplace.

Courses align with high-demand sectors such as business analytics, sustainability, digital marketing, and fintech, supporting career progression opportunities.

Professor Wei Kwok Kee, SIM’s President and CEO, notes: “We are an international institute of higher learning that does good, catalyses good, and promotes good. That is our purpose for being, helping individuals and organisations fulfil their potential, for the future workplace.”

A Trusted Institution

In Singapore, EduTrust Star represents the highest tier of quality assurance for Private Education Institutions (PEIs). Administered by SkillsFuture Singapore, this certification goes beyond compliance. It is a benchmark for excellence in education delivery, student protection, and organisational performance. EduTrust Star is awarded only to institutions that demonstrate commendable performance across seven rigorous criteria, including leadership, academic systems, student welfare, and continuous improvement.

SIM Global Education proudly holds the EduTrust Star award, reaffirming its position as one of Singapore’s most trusted private education providers. This achievement reflects SIM’s robust academic systems, student-centric services, and commitment to international standards. It also underscores SIM’s ability to deliver programmes that meet global benchmarks, ensuring graduates are well prepared for the future.

Preparing Future-Ready Graduates

As Singapore grows as a regional education hub, SIM Global Education (SIM GE) equips students with the skills to succeed in a fast-changing workforce, for the future of work. Through its University Partner Programme, students gain internationally recognised qualifications while benefiting from Singapore’s vibrant economy, diverse learning environment and rich cultural offerings.

SIM GE blends academic rigour with practical experience and industry exposure, preparing graduates for careers in business, communications, technology, and analytics. With a focus on adaptability, digital fluency, and global perspectives, SIM GE graduates are future-ready to contribute across many industries and borders.

References:

Hashtag: #SIMGE

The issuer is solely responsible for the content of this announcement.

About SIM Global Education

SIM Global Education (SIM GE) is a leading private education institution in Singapore and the region. We offer more than 140 academic programmes ranging from diplomas and graduate diploma programmes to bachelor’s and master’s degree programmes with some of the world’s most reputable universities from Australia, Canada, Europe, the United Kingdom, and the United States. SIM GE’s cohort is made up of 16,000 full- and part-time students and adult learners, of which approximately 36% are international students hailing from over 50 countries.

SIM GE’s holistic learning approach and culturally diverse learning environment aim to equip students with knowledge, industry skills and employability competencies, as well as a global perspective to succeed as future leaders rapidly changing.

For more information on SIM Global Education, visit

KuCoin Launches “KuCoin Lite Mode”: A Simpler, Faster and More Confident Way for Beginners to Enter Crypto

Delivering a Clean, Guided, Low-Friction Trading Experience — Trust First. Trade Easy Next.

PROVIDENCIALES, Turks and Caicos Islands, Dec. 4, 2025 /PRNewswire/ — KuCoin, a leading global cryptocurrency platform built on trust, today announced the launch of KuCoin Lite Mode, a new simplified crypto app mode designed to give crypto beginners and everyday users a smoother, cleaner and more confidence-inspiring entry into digital assets.


KuCoin Lite Mode removes the complexity typically associated with crypto trading by focusing on clarity, ease of use and low-friction interactions. Instead of overwhelming users with advanced charts or professional-grade tools, Lite Mode curates a streamlined environment that highlights only the essential features required to buy crypto safely and confidently. The interface is intentionally clean and guided, allowing newcomers to learn at their own pace while relying on KuCoin’s trusted security and global infrastructure.

Key features of KuCoin Lite Mode include:

  • Quick buy/sell for high-quality, popular tokens
  • Fast and simple token convert
  • Basic, easy-to-read charts

Beyond these core features, KuCoin Lite Mode incorporates a thoughtfully designed user flow that reduces cognitive load and helps users avoid the common pitfalls of complex crypto trading environments. It focuses on spot trading only, removing advanced derivatives or technical elements that may intimidate crypto beginners. As users grow more confident, they can upgrade instantly to Pro Mode with a single tap, unlocking KuCoin’s full suite of advanced trading tools, charts and order types — making KuCoin a long-term companion throughout every stage of a user’s crypto journey.

BC Wong, CEO of KuCoin, said: “KuCoin Lite Mode brings our trust-driven philosophy to life. From the very beginning, KuCoin was founded on a simple belief — that technology should make crypto more user-friendly, accessible, and intuitive for everyone. New users entering the digital asset space want an experience that is simple, secure, and unintimidating. Lite Mode delivers exactly that — a guided and approachable way to explore crypto, backed by KuCoin’s proven infrastructure. The launch of KuCoin Lite Mode is a continuation of our original mission and a reaffirmation of our commitment to bringing easy-to-use products to users worldwide. We believe this will further accelerate the mass adoption of crypto. And once users are ready for more, they can transition seamlessly into Pro Mode and continue growing with confidence.”

Since its founding in 2017, KuCoin has grown into a leading global cryptocurrency platform built on trust, serving over 40 million users across more than 200 countries. The launch of KuCoin Lite Mode reinforces the company’s mission — “Trust First. Trade Easy Next.” — by lowering barriers to entry and empowering more people to participate in the digital economy safely and confidently.

About KuCoin

Founded in 2017, KuCoin is a leading global crypto platform built on trust, serving over 40 million users across 200+ countries and regions. Known for its reliability and user-first approach, the platform combines advanced technology, deep liquidity, and strong security safeguards to deliver a seamless trading experience. KuCoin provides access to 1,000+ digital assets through a broad product suite and remains committed to building transparent, compliant, and user-centric digital asset infrastructure for the future of finance.

Learn more: www.kucoin.com

Vortex Control Technologies Helps Norwegian Advance Sustainability Goals with Fleetwide Adoption of VCT Finlets

SEATTLE, Dec. 4, 2025 /PRNewswire/ — Today, Vortex Control Technologies and Norwegian announced that they have signed an agreement to equip Norwegian’s entire Boeing 737-800 fleet with VCT’s fuel-saving Finlet modification, reinforcing its commitment to operational efficiency and environmental responsibility.

VCT Finlets are a patented array of small aerodynamic fins installed on the aft fuselage of the aircraft. These fins optimize airflow, reducing drag and improving overall aerodynamic performance. The resulting benefits include enhanced fuel efficiency, extended range, and reduced carbon emissions, all achieved with minimal installation time and cost.

Following successful validation by Aviation Partners Boeing and confirmed in service with leading operators including Avelo Airlines, SunExpress, and the U.S. Air Force, Finlets have demonstrated consistent, measurable improvements in fuel burn, with up to 1.2% cruise fuel savings in typical operations.

“Norwegian has long been recognized for its focus on efficiency and sustainability,” said Mark Reichin, Chief Commercial Officer, Vortex Control Technologies. “By adopting Finlet technology across its 737-800 fleet, Norwegian is once again demonstrating industry leadership in reducing environmental impact and operating smarter for the future of aviation.”

“Flying smarter is one of the core pillars of Norwegian’s sustainability strategy,” said Stig Patey, Captain B737 and Manager Flight Efficiency, Norwegian Air Shuttle. “After reviewing the proven results achieved by other operators, we’re pleased to implement VCT’s Finlet modification as another step toward a more fuel-efficient fleet while maintaining reliable, high-performance operations.”

Installations across Norwegian’s 737-800 fleet are expected to begin in December 2025, coordinated with scheduled maintenance checks to minimize downtime.

About Vortex Control Technologies:

Vortex Control Technologies (VCT) designs sustainable, performance-enhancing modifications for commercial and military aircraft. Through advanced aerodynamic solutions such as Finlets, VCT helps operators reduce fuel burn and emissions. The company’s technologies have already saved more than 4.4 million gallons of fuel and prevented over 95 million pounds of CO₂ emissions. Learn more at www.vcteco.com.

About Norwegian Air Shuttle:

Norwegian is a leading Nordic aviation company, headquartered at Fornebu outside Oslo, Norway. The company has over 4,700 employees and operates an extensive route network connecting Nordic countries to key European destinations. In 2024, Norwegian carried 22,6 million passengers and maintained a fleet of 86 Boeing 737-800 and 737 MAX 8 aircraft.

The Norwegian group has sustainability as a key priority and has committed to significantly reducing carbon emissions from its operations. Among numerous initiatives, the most noteworthy is the investment in production and use of fossil-free aviation fuel (SAF). Norwegian strives to become the sustainable choice for its passengers, actively contributing to the transformation of the aviation industry.

Future Labs: Autonomous Inc. Expands into AI Hardware and Robotics.

RIVERSIDE, Calif., Dec. 4, 2025 /PRNewswire/ — Autonomous Inc. (Autonomous), the technology company globally recognized for revolutionizing the AI-powered workspace, today announced a significant strategic expansion of its product portfolio. Moving beyond ergonomic and AI-driven office solutions, the company recently launched Autonomous Future Labs – a dedicated vertical offering AI edge computers, AI gadgets, and research-grade robotics designed for laboratories, developers, and STEM education.

To anchor this expansion, Autonomous has secured strategic distribution partnerships with robotics manufacturers UBTech Robotics, LimX Dynamics and Elephant Robotics, effectively bridging the gap between high-end industrial hardware and the consumer-developer market.

A gateway to Embodied AI

This expansion marks a pivot in the company’s mission to power the modern workspace. Recognizing that the future of work involves not just physical ergonomics but also automation and artificial intelligence, Autonomous Future Labs aims to democratize access to hardware to both well-funded research institutes and STEM training classes.

Autonomous Inc. recently launched Autonomous Future Labs, a dedicated vertical offering AI edge computers, AI gadgets, and research-grade robots for developers, and STEM education.
Autonomous Inc. recently launched Autonomous Future Labs, a dedicated vertical offering AI edge computers, AI gadgets, and research-grade robots for developers, and STEM education.

The new lineup includes:

  • Research & STEM Robotics: A curated selection of open-source-friendly platforms designed for accelerated discovery. The portfolio includes:
    • Hacky (Open-Source TurtleBot) for STEM training, focusing on SLAM and Sim-to-Real policy implementation.
    • Alfred (Delivery Robot) automates internal lab logistics for reliable material transport and sample retrieval with Autonomous’s order management software.
    • The selection extends to robust Mobile AGVs for heavy payload logistics and warehouse automation simulation, and high-precision multi-axis robotic arms crucial for teaching kinematics and advanced manipulation tasks.
  • AI Gadgets & Edge Computing: Bridging the gap between personal productivity and advanced research, Autonomous provides the complete Edge AI hardware solution. The collection includes cutting-edge AI smart gadgets for seamless workflow integration, alongside high-performance Edge AI computers tailored for processing sensor data and running local Large Language Models (LLMs). By processing data locally at the edge, these systems ensure maximum data privacy and deliver the high processing speed critical for real-time autonomous operation of robots on site.

Strategic Alliances and a Vision for the Future

By forging strategic alliances with industry innovators like UBTech Robotics, LimX Dynamics and Elephant Robotics, Autonomous establishes itself as a premier channel for cutting-edge robotic hardware. This expansion introduces a diverse ecosystem of tools ranging from Hacky, Tron1 (LimX’s advanced multi-modal bipedal robots) designed for Embodied AI and dynamic locomotion research—to Elephant Robotics’ precise collaborative arms, which serve as critical platforms for teaching industrial automation.

Autonomous introduces a diverse ecosystem of tools from its partners like UBTech Robotics, LimX Dynamics and Elephant Robotics as well as other brands to come.
Autonomous introduces a diverse ecosystem of tools from its partners like UBTech Robotics, LimX Dynamics and Elephant Robotics as well as other brands to come.

“The definition of ‘tools for work’ is evolving rapidly. It is no longer just about the desk you sit at, but the intelligent systems you interact with,” said Brody Slade, Head of Product at Autonomous. “By launching Future Labs and partnering with innovators like UBTech Robotics, LimX Dynamic, Elephant Robotics and other pioneering brands to come, we are providing engineers, researchers, and students with the accessible hardware they need to build the next generation of autonomous technologies. We are essentially lowering the barrier to entry for Sim-to-Real research.“

Availability

The new collection of AI gadgets, edge computers, and robotic platforms is available in the US market through Autonomous’s website, with educational pricing tiers available for academic institutions and research labs.

WORLD LIVING SOILS FORUM on June 3 and 4, 2026, at LUMA Arles

A new governance to amplify its third edition

PARIS, Dec. 4, 2025 /PRNewswire/ — Moët Hennessy, the Wines & Spirits division of the LVMH group, announces the third edition of the World Living Soils Forum (WLSF), co-organized with ChangeNOW, on June 3 and 4, 2026, at LUMA Arles. To amplify the movement for soil regeneration and to broaden the sharing of solutions, Moët Hennessy is bringing together committed companies to design and organize the event alongside its Advisory Board.

To view the Multimedia News Release, please click:  
https://www.multivu.com/moet-hennessy/9370351-en-world-living-soils-forum-at-luma-arles

On the eve of World Soil Day, it is fitting to highlight again this complex, fragile, and still too often overlooked ecosystem. As the foundation of life, guaranteeing the development of flora and fauna, and indeed our humanity, soils are crucial. According to the latest reports from the United Nations Convention to Combat Desertification (UNCCD), healthy soil stores twice as much carbon as the atmosphere, hosts 50% of terrestrial biodiversity, can better filter water, and retain up to 20 times more. However, today, over 40% of the world’s soils are degraded by erosion, artificialization, pollution, or overexploitation. This situation is not merely an environmental threat—it represents a systemic risk to our food security, climate resilience, and our entire economy.

An International Forum for a Collective Action to preserve and regenerate soils

Founded by Moët Hennessy in 2022, the World Living Soils Forum has established itself as the international meeting point for stakeholders committed to soil health. It brings together scientists, farmers, institutions, NGOs, start-ups, investors, and companies to share knowledge, innovations, and feedback to advance agricultural and viticultural transition.

Moët Hennessy continues its commitments and announces the third edition of the World Living Soils Forum, which will be held on June 3 and 4, 2026, at LUMA Arles and will again be co-organized with ChangeNOW.

To amplify this movement and move beyond competitive and sector-specific challenges, Moët Hennessy has sought to evolve the governance of the World Living Soils Forum by involving, in its design and organization, companies that, like itself, are committed to soil regeneration. These companies will contribute by pooling their feedback and expert networks, and by promoting new operational solutions at both local and international levels. They will join the Advisory Board, composed of sixteen external experts who oversee and arbitrate the editorial direction and the entirety of the programming.

More information to come on: worldlivingsoilsforum.com

About Moët Hennessy 

Moët Hennessy is the wines and spirits division of the LVMH group, which also owns renowned vineyards grouped under the “LVMH Vins d’Exceptions” entity. Comprising twenty-seven Houses, internationally recognized for their rich terroirs, the quality of their products, and the artisanal expertise they embody, Moët Hennessy has been committed for many years to an environmental and social program, “Living Soils Living Together.”

Ao Yun, Ardbeg, Armand de Brignac, Belvedere, Bodega Numanthia, Chandon, Château d’Esclans, Château Galoupet, Château Minuty, Cheval des Andes, Cloudy Bay, Cravan, Dom Pérignon, Eminente, Glenmorangie, Hennessy, Joseph Phelps Vineyards, Krug, Mercier, Moët & Chandon, Ruinart, Terrazas de los Andes, Veuve Clicquot, Woodinville.

Photo: https://laotiantimes.com/wp-content/uploads/2025/12/moet_hennessy.jpg 
Logo:  https://laotiantimes.com/wp-content/uploads/2025/12/world_living_soils_forum_logo.jpg

Soils, a complex and precious ecosystem
Soils, a complex and precious ecosystem

 

Moët Hennessy contact
Global Corporate Communications & Press relations
Quentin Durand & Adrien Franceschi
press@moethennessy.com 

ZTE CDO Cui Li speaks at Economist Impact’s AI Innovation Asia 2025

SINGAPORE, Dec. 4, 2025 /PRNewswire/ — ZTE Corporation (0763.HK / 000063.SZ), a global leading provider of integrated information and communication technology solutions, announced that its Chief Development Officer, Cui Li, spoke at AI Innovation Asia 2025, hosted by Economist Impact, the thought-leadership arm of The Economist Group.

ZTE CDO Cui Li speaks at Economist Impact's AI Innovation Asia 2025
ZTE CDO Cui Li speaks at Economist Impact’s AI Innovation Asia 2025

On the panel “How May AI Help You? Agentic AI and the Customer Experience”, Cui Li shared ZTE’s strategic vision for agentic AI and illustrated how it is already reshaping customer experience and operational models across the company. She also underscored its role in strengthening resilience, enhancing oversight and accountability, and urged organizations to prepare now for the era of agentic AI.

Q1: Setting the scene – How is agentic AI impacting customer experience in your sector?

Agentic AI is redefining the user experience—not only about UI design, but from response to understanding and co-creation. For ZTE, under our “AI for All” strategy, we are integrating agentic AI into four key areas: networks, computing, homes, and personal devices.

For example, we enable level 4 and beyond autonomous networks with three engines—Nebula Telecom Large Model, big data, and digital twin. In real practice, ZTE and China Mobile co-created multi-agents that can detect network problems and enable self-healing, cutting troubleshooting time by 47%.

Q2: Strategic transformation – How will increasing digital autonomy through agentic AI reshape how organizations build resilience and adaptability?

Actually, we’re in a highly uncertain era now. This requires us to start with the end in mind, namely, always seek stability from uncertainty and build a strong moat like the snowball effect. Also we must stay agile to spot changes and pivot on a dime, evolving from a machine-like organization into an organic, adaptive one.

And then we need to know how AI can truly help us. Large AI models are already performing at or beyond PhD level. While agents take a step further by integrating memory and tools, acting as the real-world application of models. And agentic AI can coordinate different agents to automate more complex, time-consuming tasks. Of course, this is an ideal status. The truth is, whether agents or agentic AI, they are still at a very early stage, and face many technical challenges. But given the hypergrowth of AI, I believe that solutions will be right in place very soon.

And then I believe AI can exert effects only when we stick with it to the long haul. Intelligence is built on digital and network foundations. Without digital transformation, a company will not truly achieve intelligence, not to mention becoming more resilient or adaptable—it’s just like trying to run before you can walk. Also, going intelligent requires knowledge engineering, process restructuring, and an AI mindset, which is a marathon, not a sprint.

At ZTE, our digital journey started in 2016, and then intelligent transformation in 2022. Here is our experience: infrastructure first, but keep a balance between hardware and software; carry out systematic planning from the top down, to ensure everyone is on the same page; make continuous investment, as disruptive breakthroughs come from every small step; and finally, start from high-value and concrete scenarios, then iterate fast to address any uncertainties along the way.

Q3: Oversight & accountability – As AI systems make more decisions autonomously, how can companies maintain oversight, ensure accountability, and preserve digital sovereignty? 

In a nutshell, to keep humans in the loop. Tasks like design, review, decision-making, and supervision—they still need to be done by people, who should remain ultimately accountable. Automation is just a means, not an end. What humans should really worry about is not being replaced—it’s stepping back or being absent in this process.

Every coin has two sides, so do these models. Their generalization, emergent abilities, and continuous evolution—yes, these are the features of a truly game-changing tech. But they inherently come with hallucinations, black-box problems, and so on. In addition, human has social intelligence and morality, something that AI can never truly master. So essentially, AI is built on statistical models—it lacks common sense in the real world, let alone navigating complex trade-offs like humans do.

More importantly, rolling out AI in a business needs the deep integration with know-how. We have to consider factors like accuracy, security, compliance, and division of responsibility, and take into account both workflows and KPIs. From ZTE’s hands-on experience, I’d like to give some tips: First, companies should develop their own knowledge engineering projects and domain-specific large models—plus RAG and digital twins to be professional and reliable. Second, identify the concrete problems that agents need to solve. A one-size-fits-all agent often ends up doing nothing well. Third, know when to use agents or workflows. Agents are better at handling complex tasks with variable execution paths, while workflows are more accurate and efficient in highly predictable scenarios. Last, enable end-edge-cloud collaboration to ensure both cost efficiency and security. While among all these key parts, humans are still the ones steering AI in the right direction and creating real value.

Q4: Looking ahead – How do you see agentic AI evolving from task-based automation to integrated business partners, and what immediate actions should organisations take to future-proof themselves for agentic AI?

From a tech perspective, we can think of agents or agentic AI as proactive digital workers. Beyond simple or repetitive tasks, they can connect entire workflows, realize cognitive automation, and even self-evolve. Agents now work well in scenarios that are well-structured, info-heavy, fault-tolerant, and have clear feedback loops. But they often get stuck in the lab when the real-world environments become more complex or risky. So like I said, agents and agentic AI are still early. In the next year or two, they will mainly focus on vertical industries. After that, they will take on complex tasks with greater autonomy, getting more generalized, adaptive, and able to learn and evolve. Agents now are developing very fast. Gemini 3, which was just launched last month, sets a new bar for AI models with SOTA reasoning, multimodal understanding, and agentic capabilities.

For organizations, I think embracing AI is the only way to go. Deploying AI isn’t just about connecting to APIs—it’s reshaping processes, structures, teams. Companies need to first make mid- and long-term plans, and be adaptable enough to keep up with tech and market changes. Next, start from high-value, business-specific scenarios, and then iterate fast. That’s how we can truly master AI. Also, it is reshaping our talent strategy. In the future, three types of talent will matter most: AI experts, who drive this technology forward; AI power users, who foster innovation and enhance efficiency; and people who go beyond AI with high-order thinking and a healthy mindset. Finally, to give AI full play, companies should restructure themselves and plan for a future of “human-AI symbiosis”.

AI Innovation Asia 2025 is a high-level dialogue platform connecting enterprise leaders, technology pioneers, and policymakers. Centered on 15 in-depth thematic sessions and insights from over 40 industry experts, the platform focuses on the commercialization pathways of frontier technologies, such as generative AI and Agentic AI, to help businesses turn technical insight into tangible growth and navigate sustainable digital transformation across Asia-Pacific’s complex market landscape.

MEDIA INQUIRIES:
ZTE Corporation
Communications
Email: ZTE.press.release@zte.com.cn

Dr. Darin Phanthusak: Redefining Leadership, Empowerment, and Global Impact

BANGKOK, Dec. 4, 2025 /PRNewswire/ — Dr. Darin Phanthusak, Vice President of Tiffany’s Show Pattaya, was recently recognized with the Master Entrepreneur Award at the Asia Pacific Enterprise Awards (APEA) 2025 organized by Enterprise Asia, honoring her visionary leadership and contributions to both business and society.

The recognition marks another milestone in Dr. Darin’s remarkable journey—one defined by growth, inclusion, and purpose. As the driving force behind Tiffany’s Show Pattaya, the Asia’s first and premier cabaret show featuring diverse performers, she has preserved a world-renowned legacy while transforming it into a global platform for empowerment and diversity.

With a strong academic foundation—a Bachelor’s degree in Business Administration from Thammasat University; dual Master’s degrees: an MBA in International Management from the Thunderbird School of Global Management at Arizona State University (USA), and an MS in International Finance from the University of Illinois at Urbana-Champaign (USA); and a Ph.D. in Management from Thailand—Dr. Darin brings intellectual rigor and global insight to her leadership. Early roles at Kasikorn Bank PLC and Deutsche Bank AG sharpened her financial expertise, preparing her to guide her family’s business with strategic discipline and innovation.

Today, she oversees a diverse portfolio that includes Tiffany’s Show Pattaya, Woodlands Hotel Group, La Baguette, La Ferme, Thai Marché, and Lola Summer and P.T.S Assets & Properties. Under her direction, these ventures have flourished by balancing profitability with purpose, demonstrating how business success can coexist with social responsibility.

Beyond the corporate realm, Dr. Darin is deeply committed to social advocacy. Since 2013, she has served as a Board Member of the Safeguard Kids Foundation, part of the World Childhood Foundation endorsed by Her Majesty the Queen of Sweden, where she works to prevent child abuse and violence. In 2025, she is leading a nationwide awareness initiative on preventing sexual violence against children—supporting students from 238 schools and universities in Thailand who are producing advocacy clips to help raise public awareness. Donor support will be channeled to these student teams, with the winning entries set to be announced on 15 December 2025.

She also contributes to the World Scout Foundation and the Rule of Law & Development Program under the patronage of Her Royal Highness Princess Bajrakitiyabha, further extending her impact across social and youth-focused causes.

Her passion for leadership and innovation led to her co-authoring the international publication Unboss (2011) with Lars Kolind, former Chairman of the World Scout Foundation. Her growing influence across industries and communities has earned her significant recognition—she was named one of Howe Magazine’s 50 Most Influential People in both 2024 and 2025, and was also featured in the HELLO! H! LIST – 700+ Thailand’s Ultimate Power List of the Glamorous & Gentle Soul and 300 High Flyers Asia’s Inner Circle in Prestige Thailand, November 2025 Issue, further affirming her prominence as a transformative leader.

At the heart of Dr. Darin’s philosophy is empowerment through authenticity. “We support those who truly know themselves and take pride in who they are,” she says. “Our mission is to provide opportunities for them to live with dignity and make meaningful contributions to society, and inclusion makes everyone stronger.”

Dr. Darin Phanthusak’s story is one of continuous evolution—from banking to leading one of Thailand’s most iconic cultural institutions, and now to global recognition. Her journey serves as a timeless reminder that when purpose meets passion, the results can transform industries and inspire generations.