Homegrown, Business-Optimized Technology Addresses Needs for Developers and End Users While Enhancing Platform Capabilities

SINGAPORE – Media OutReach Newswire – 28 July 2025 – Zoho Corporation, a global technology company, announced additional investments and offerings in AI, including Zia LLM, a proprietary large language model; Zia Agents, with 25+ ready-to-deploy AI-powered agents available in Agent Marketplace; Zia Agent Studio, a no-code agent builder; and a model context protocol (MCP) server to open up Zoho’s vast library of actions to third-party agents. These capabilities and investments are designed to help organizations fully realize and maximize the value of contextual, assistive and agentic AI technology. Immediately impacting daily workflows for diverse roles and use cases, Zoho’s latest AI developments deliver operational and financial efficiencies across entire organizations.

“Zia LLM is a unique Enterprise LLM, this investment furthers Zoho’s longstanding aim to build foundational technology focused on protection of customer data, breadth and depth of capabilities, and value,” says Gibu Mathew, VP and GM of Zoho APAC. “Because Zoho’s AI initiatives are developed internally, we are able to provide customers with cutting-edge tool sets without compromising data privacy and organizational flexibility, democratizing the latest technology on a global scale. For businesses, AI needs data integration at a DNA level, the Zoho platform is built with exactly that future and vision.”

Zia LLM, Built from the Ground Up and Optimized for Business

Zoho has launched its own large language model, Zia LLM, built completely in-house by leveraging NVIDIA’s AI accelerated computing platform. Trained with Zoho product use cases in mind—ranging from structured data extraction, summarization, RAG, and code generation—Zia LLM is comprised of three models with 1.3 billion, 2.6 billion and 7 billion parameters, each separately trained and optimized for contextual applicability that benchmark competitively against comparable open source models in the market. The three models allow Zoho to always optimize the right model for the right user context, striking the proper balance between power and resource management. This focus on right-sizing the model is an ongoing development strategy for Zoho.

In addition to Zia LLM, Zoho is announcing two proprietary Automatic Speech Recognition (ASR) models for speech-to-text conversion for both English and Hindi. Optimized to perform on a low computer load without compromising on accuracy, the models benchmark up to 75% better than comparable models across standard tests. Language support for additional languages will be coming in the future.

While Zoho supports many LLM integrations for users, including ChatGPT, Llama, and DeepSeek, Zia LLM continues Zoho’s commitment to data privacy by allowing customers to keep their data on Zoho servers, leveraging the latest AI capabilities without sending their data to AI cloud providers.

Zia LLM will be deployed across Zoho’s data centers in the US, India, and Europe. The model is currently testing for internal use cases across Zoho’s broad app portfolio, and will be available for customer use in coming months.

Effective Native AI Agents Ready for Use

To enable immediate adoption of agentic technology, Zoho has developed a roster of AI agents contextually baked right into its products. These agents can be used across various business activities, handling relevant actions based on real-life organizational roles (including sales development, customer support, and account management).

Agents available today include:

1. New Version of Ask Zia: The latest version of Zoho’s platform-wide conversational AI assistant, Ask Zia‘s new BI skills are tailored to data engineers, analysts, and data scientists, yet supports any user within an organization. Ask Zia is now equipped with capabilities that directly address the unique pain points faced by each persona, whether it’s building end-to-end data pipelines for engineers, analyzing data, creating reports and dashboards in an interactive conversation mode for analysts, or helping to jump start building ML models for data scientists.
2. Customer Service Agent: With the ability to process incoming customer requests, understand the context behind them, and either answer them directly or triage them to a human rep, the Customer Service Agent for Zoho Desk provides an efficient yet reliable first line of assistance, paving the way for quicker responses and resolutions.

AI Agent Studio and Marketplace

First announced earlier in 2025, Zoho has further simplified the Zia Agent Studio experience to be fully prompt-based (with the option to use low-code) and include ready-made access to over 700 actions across Zoho’s products. Agents built by users can be deployed autonomously, triggered through button click or rule-based automation, or summoned within customer conversations.

At the time of deployment, an agent can also be provisioned as a digital employee. Digital Employees respect defined user access permissions, maintaining the same permissions structures already defined within the organization. Admins are able to perform behavioral audits as well as performance and impact analyses on Digital Employees, ensuring that every agent is working as effectively as possible and within clear guardrails.

Zoho Marketplace, which supplies over 2500 reliable extensions and integrations for Zoho users, now houses the Agent Marketplace, a dedicated section for AI agents that can be deployed by customers quickly. Ecosystem partners, ISVs, and individual developers will soon be able to create agents and host them on the Zia Agents Marketplace, further simplifying the adoption of agentic technology by organizations.

Some pre-built agents created with Zia Agent Studio (and available on the Zia Agent Marketplace) are:

1. Revenue Growth Specialist: Uncovers opportunities for upsell and cross-sell across existing customers, recommending the best marketing approach for each customer.
2. Deal Analyzer: Analyze deals and provide insights such as win probability, next best action, and follow-up suggestions.
3. Candidate Screener: Intelligently identifies and ranks the most suitable candidates for a specific job opening based on role requirements, skills, experience, and other key attributes.

Zoho will continue to add more pre-built agents to the Agent Marketplace over time to cover several valuable core and utility use cases across various business functions. The full list of available agents can be found under Additional Documentation.

With over 55 applications across one ecosystem, users can build agents to meet their organization’s every need, no matter how specific. With Zia Agent Studio, Zoho users have access to the same tools as Zoho’s developers, ensuring that any agent a customer dreams of can be created with ease.

Interoperability with MCP

Zoho has adopted the model context protocol (MCP), offering its own MCP server with a rich action library across several applications, allowing any MCP client to tap into data and actions from various Zoho apps while respecting the customer’s defined permission structures.

Zoho’s MCP server has a library of actions from more than 15 Zoho applications exposed during Early Access. With Zoho Flow, third party tools are also exposed. Additional Zoho applications will be onboarded in the coming months. Furthermore, Zoho Analytics now offers support for a local MCP server.

Roadmap

In the short term, Zoho will regularly scale Zia LLM’s model sizes, starting with the first of several planned parameter increases by the end of 2025. Future planned releases include expanding the available languages used by the speech-to-text model, beginning with languages spoken primarily across Europe and India, as well as the introduction of a reasoning language model (RLM).

Additional skills will be added to Ask Zia, allowing it to act as an assistant to Finance teams and Customer Support teams, with more skills added in the future.

Support for the Agent2Agent (A2A) protocol will be implemented, allowing for Zia Agents to interact and collaborate with each other, as well as collaborate with agents on other platforms.

Additional Documentation

Zia Agent Marketplace – Full list of available agents at launch

Disclaimer

All trademarks, product names, and company names cited herein are the property of their respective owners.

Availability and Pricing

Zia LLM will be available to Zoho customers in the coming months. Zia Agents, Zia Agent Studio, Agent Marketplace, and Zoho MCP Server are being rolled out to customers who are currently on the early access waiting list. General availability for these offerings is expected towards the end of 2025. Zoho expects to study the usage patterns of these customers across use cases, industries, geographical regions, and sizes during this early access phase. A pricing structure for these offerings can be expected at the time of general availability.

Zoho Artificial Intelligence Differentiation

Zoho is committed to designing and incorporating artificial intelligence guided by the principles of customer privacy and value. Our generic AI models across contextual, assistive, and agentic AI, are not trained on consumer data and do not retain customer information. Zoho builds AI tools with usefulness in mind, striking a balance between providing AI technology that assists workers while right-sizing models that don’t require burdening consumers with additional costs.

Hashtag: #zoho

https://www.zoho.com
https://www.linkedin.com/company/zohoapac

The issuer is solely responsible for the content of this announcement.

About Zoho

With 55+ apps in nearly every major business category, Zoho Corporation is one of the world’s most prolific technology companies. Zoho is privately held and profitable with more than 18,000 employees globally with headquarters in Austin, Texas and international headquarters in Chennai, India. Zoho APAC HQ is located in Singapore. For more information, please visit: www.zoho.com/

Zoho respects user privacy and does not have an ad-revenue model in any part of its business, including its free products. The company owns and operates its data centers, ensuring complete oversight of customer data, privacy, and security. More than 100 million users around the world, across hundreds of thousands of companies, rely on Zoho everyday to run their businesses, including Zoho itself. For more information, please visit: https://www.zoho.com/privacy-commitment.html

TAIPEI, TAIWAN – Media OutReach Newswire – 28 July 2025 – As global threats become increasingly sophisticated, cybersecurity has become essential for business continuity and digital trust. Taiwan has built solid capabilities in cybersecurity through its strong technical foundation and a diverse, innovation-oriented technology sector. Following the 2024 Taiwan-Thailand cybersecurity exchange, the Administration for Digital Industries of Ministry of Digital Affairs, Taiwan (R.O.C.) is scheduled to host “Taiwan Cybersecurity Day” again on August 6, 2025, in Bangkok, Thailand. The event will take place at the Centara Life Government Complex Hotel & Convention Centre Chaeng Watthana. Eight innovative Taiwan cybersecurity companies to showcase practical technologies, share case studies, and explore collaboration opportunities with Thai partners.

These solutions are particularly relevant to sectors such as manufacturing, finance, cloud service providers, e-commerce, and critical infrastructure, where resilience and security are essential for maintaining operational stability. As digital collaboration between Taiwan and Thailand increases, Taiwan’s cybersecurity expertise and technologies provide support for Thai enterprises looking to enhance their cyber defenses and align with international standards.

Participating companies and their featured solutions include:

• AuthenTrend Technology – Specializes in identity and fingerprint authentication.

Product: ATKey – FIDO Fingerprint Security Key @ PQC

• CHT Security – A well-established cybersecurity service provider from Taiwan.

Product: SafGuard 2000 Post-Quantum Cryptographic HSM

• CyCraft Technology – An AI-powered cybersecurity company active in the Asia-Pacific region.

Product: XASM – eXtended Attack Surface Management

• Lydsec Digital Technology – Focuses on Multi-Factor Authentication and Zero Trust security.

Product: One Touch Safe

• Openfind Information Technology – Offers communication and email security services.

Products: MailCloud Email Cloud Service, OSecure Cloud Security Service, Ciao Chat

• PacketX Technology – Provides solutions for network forensics and traffic analysis.

Product: GRISM Network Visibility Platform

• Skycloud Computing – Specializes in cloud-based security integration.

Product: Anti-DDoS & CDN

• WebComm Technology – Recognized by CIO Advisor APAC as a Top 10 Digital Transformation Vendor in Asia Pacific (2021).

Product: OETH SaaS x OETHenticator

This event offers valuable insights and practical solutions tailored to the needs of Thai businesses. Attendees will have the opportunity to connect with experts, explore practical technologies, and learn how Taiwan’s cybersecurity expertise supports digital resilience.

The event is open to cybersecurity professionals, IT decision-makers, system integrators, product distributors, resellers, and industry stakeholders across Thailand.

Register today to explore practical cross-border cybersecurity solutions.
Register: https://reurl.cc/qYg67N
Contact: security@cisanet.org.tw

Hashtag: #CISA

The issuer is solely responsible for the content of this announcement.

HANOI, VIETNAM – Media OutReach Newswire – 28 July 2024 – From August 7-9, 2025, Vietfood & Beverage – Propack Vietnam 2025 – The biggest international F&B exhibition in Vietnam will officially take place at the Saigon Exhibition and Convention Center (SECC) – 799 Nguyen Van Linh, Ho Chi Minh City.

Vietfood & Beverage – Propack Vietnam 2025 has a scaled up to 1,400 booths featuring 1,000 enterprises from 20 countries and territories, opening opportunities for investment promotion and enhancing sustainable trade cooperation.

At this exhibition, VINEXAD Company, the organiser, serves as a crucial bridge, connecting domestic and international brands, enabling them to showcase superior, market-competitive products.

Vietfood & Beverage – Propack Vietnam 2025 is projected to host more than 30,000 professional visitors, alongside thousands of attendees to explore and experience.

F&B Vietnam – The potential market for foreign businesses

In recent years, rising living standards have led Vietnamese consumers to prioritise self-care and indulgence, promoting strong growth in the food and beverage (F&B) industry.

According to ipos.vn, the revenue of the F&B industry in Vietnam in 2024 reached about VND688.8 trillion, an increase of 16.6 per cent compared to 2023 (equivalent to more than US$25 billion); with an average growth rate of 7-10 per cent/year in the period 2019-2024, F&B emerged as one of the economy’s vital sectors.

In addition to domestic F&B brands leading the market, foreign businesses also have ample room for expansion in the country, especially as Vietnam’s participation in numerous major trade agreements, help to reduce import taxes on food and F&B ingredients.

This significantly benefits domestic consumers, offering them opportunity to access quality imported products at reasonable prices, such as drinks sourced from Japan, Korea, Europe, alongside organic foods, confectionery, milk, processed meat and many other products.

According to Ipos.vn, Vietnam has the densest F&B market in Southeast Asia (1 store/300 people) with approximately 323,010 stores. A 2024 survey by Coc Coc reveals that, up to 32 per cent of consumers tend to eat at F&B restaurant chains whenever the need arises; notably Gen Z (18-26 years old) accounts for 58 per cent (Vietnam Demographic Report 2024, General Statistics Office).

Given this trend, Vietnam is considered a fertile land for the franchise model, contributing to the widespread proliferation of international branded restaurants, food and beverage chains.

However, to operate effectively, F&B businesses still have to import a large amount of raw materials such as milk, powder, bottled drinks, high-quality snacks, cheese, cold cuts, etc., requiring domestic distributors to seek international partners to provide high-quality products at reasonable prices.

Conversely, foreign businesses wishing to approach the Vietnamese F&B market also need to prioritise cooperation with reputable distributors with strong logistics capabilities.

To realise this, Vietfood & Beverage – Propack Vietnam 2025 serves as the ideal platform for domestic and international businesses to connect, fostering long-term cooperation agreements and ensuring mutual benefits.

Vietfood & Beverage – Propack Vietnam 2025 – Opportunities for breakthrough and integration

With more than 1,400 booths from 1,000 businesses from 20 countries, Vietfood & Beverage – Propack Vietnam 2025 – held at SECC, Ho Chi Minh City from August 7 to 9, 2025 – will not only bring together renowned industry brands but also serve as a crucial trade bridge, helping Vietnamese businesses to stay abreast of current trends, introduce technology and boost their momentum for future growth.

As the main sponsor of the event, Masan Group Corporation proudly stands at the forefront of Vietnam’s branded food and beverage industry, as well as high-tech agriculture. With a portfolio of iconic brands such as Chin-su, Omachi, Vinacafé, Nam Ngư, and WinEco, Masan continues to affirm their leadership and commitment to delivering high-quality products to Vietnamese consumers. Driven by a consumer-centric strategy, Masan is dedicated to elevating Vietnamese cuisine to the global stage under the vision “Make Vietnamese foods global foods.” At VietFoods & Beverage Event, WinEco (a member of Masan Group) will present a premium selection of organic and clean vegetables, certified by VietGAP and GlobalGAP standards – meeting both domestic and international market needs.

In addition, the Beverage Pavilion is sponsored by SABECO, HABECO, SUNTORY PEPSICO VIETNAM, bringing diversity to the Beverage segment.

As Vietnam’s largest international F&B exhibition, Vietfood & Beverage – Propack Vietnam 2025 cannot miss the presence of famous brands, representing each segment in the industry.

In the Beverage segment, Vietfood & Beverage – Propack Vietnam 2025 is a place that brings together creative and sustainable products with healthy beverage lines, drinks from organic ingredients, branded drinks associated with local elements – regional culinary identity, typically: Luong Gia, A & B Vietnam, Basilur, Bartex, Eastroc Vietnam, Lac Quan Vietnam, Luong Quoi, Rita, Risen Food Vietnam, Wonderful and Kingmao.

In the Processed Food segment, Vietfood & Beverage – Propack Vietnam 2025 witnessed the rise of clean and safe convenient food, products applying AI and automation in processing, smart packaging products, extending expiry date without using preservatives.

This segment has the following brands: Masan, Tan Nhat Huong, Canh Dong Vang, Maspex Group, Gan Brother Foods, TH true food, Fine FT, Siam Organic Food, Dan On, Global Food and Want Want Vietnam. These companies are actively transitioning from ‘processing production’ to branded production and closed value chains.

In the context of the restructuring of the global supply chain, the Vietnam meat and frozen food segment is considered a potential growth market that has not yet been fully exploited.

At Vietfood & Beverage – Propack Vietnam 2025, enterprises such as Allanasons, Agroeco, Al-ammar Frozen Foods, Al-sami agro, Cedrob Foods, Fair Exports, I. ahmed & company, Miratorg, Mir-kar, Rustam Foods, Houkubee…, represent the trend of internationalising supply sources, reflecting a strong shift in expanding production scale and enhancing the global presence of frozen food brands.

The participation of these companies not only promotes technological innovation in the industry but also creates opportunities for cooperation, improving product quality and diversifying consumption markets.

Packaging – Technology – Machinery is considered the backbone of the modern supply chain. Vietfood & Beverage – Propack Vietnam 2025 will feature brands with breakthroughs in automation, printing technology, smart packaging, helping to reduce costs, increase productivity, ensure food safety and meet export standards, with businesses such as: Yongsung System Vina, H9 International, Hawkins Cookers, Saigon Machinery and Automation, Nam Long Phat, QCM, Song Hiep Loi, Taebang Patec, Totai, Zrp Printing Vietnam, Mutto Vietnam.

Featured activities at Vietfood & Beverage – Propack Vietnam 2025: Trade Connection and Experience

Not simply a product exhibition, Vietfood & Beverage – Propack Vietnam 2025 is carefully invested by the organizer – VINEXAD Company to turn the event into a comprehensive ecosystem, where businesses, experts and consumers can share knowledge, update technology and connect for cooperation opportunities. The activities at this year’s exhibition have a large scale, with unique content and a series of highlights:

F&B Technical Seminar – “ Leverage technology and artificial intelligence in food supply chain “ co-organised with FOOD AND FOODSTUFF ASSOCIATION OF HO CHI MINH CITY: The workshop focuses on advanced solutions in supply chain management such as AI demand forecasting, blockchain traceability, logistics process automation. Speakers are leading experts, representatives of food technology start-ups, helping businesses quickly update practical and feasible application tools.

Forum: “Leading EPR Transformation – Effective and Sustainable” co-organized with Viet Nam News and Law: Focusing on policies and roadmap for implementing Extended Producer Responsibility (EPR) – one of the mandatory requirements for manufacturing and packaging enterprises from 2025.

The forum is an opportunity for enterprises to better understand their legal obligations, and at the same time seek optimal solutions in handling discarded packaging, increasing recycling rates and designing environmentally friendly products.

Cooking Contest: Young chefs challenge – Culinary arena for young chefs of A-Au Vogu Corp and the Ho Chi Minh City College of Economics and Tourism: A professional playground for students and young chefs to demonstrate their skills in preparing meat dishes, combining traditional and creative elements. The contest is also an opportunity to introduce international standards on ingredients – processing – presentation.

Bartender Class – “Beer and soft drinks in cocktail mixing”: Short-term training program for young baristas and bartenders, exploring how to use beer and soft drinks as a foundation for creating new generation cocktails, learning recipes, and combining the art of mixing with modern consumer tastes.

Long Hau Industrial Tour: Meetings with companies which are operating in Industrial Zone: Representatives of businesses and senior managers will visit modern food processing factories in Long Hau Industrial Park (Long An), expanding cooperation and investment opportunities.

F&B Talk from exhibitors: Bringing the voice of exhibitors closer to customers and investors, sharing business practices – market research. The topic takes place throughout the Vietfood & Beverage – Propack Vietnam 2025 in the form of presentations and product demo.

VIP Buyer Program – Connections for commercialisation and investment: A program exclusively for potential customers with outstanding benefits such as: Support for two nights at the hotel for international buyers; Support for air tickets and hotels for large domestic buyers; Arrange 1:1 B2B business appointments according to buyers’ needs; Priority reception at the VIP Buyer Lounge; Free attendance at specialised seminars & workshops; Receive VIP gift sets and documents from the Organising Board.

In the strong integration flow, Vietfood & Beverage – Propack Vietnam 2025 presents a “golden opportunity” for Vietnamese enterprises to reshape the value chain and elevate the standing of the food and beverage industry in both regional and international markets.

With featured activities and the presence of thousands of outstanding products in the F&B industry, Vietfood & Beverage – Propack Vietnam 2025 solidifies its reputation as Vietnam’s largest specialised F&B exhibition. It serves as a vital bridge, enabling businesses to connect, trade, advance technology, innovate thinking, and go further together in the journey of building a modern – sustainable – global Vietnamese food industry.

Contact Information:
Ms. Đào Thu Hà – Project Director
Phone: +84 912 000 406
Email: daoha@vinexad.com.vn

Website: http://www.foodexvietnam.com
Facebook Fanpage: Vietfood & Beverage and ProPack Vietnam

Hashtag: #Vinexad

The issuer is solely responsible for the content of this announcement.