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Friday, June 6, 2025
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Affordable and Reliable: Maxim Gains Ground in Laos’ Ride-Hailing Market

This Week

Maxim is becoming a popular ride-hailing app in Vientiane, as more people choose the service for its low prices, reliability, and easy-to-use features.

One of the main reasons behind the app’s growing popularity is its focus on passenger safety. All Maxim drivers are required to pass background checks, and their vehicles must undergo regular inspections. 

Passengers can view details about their assigned driver and vehicle within the app before the ride begins. A new feature allowing users to share their live route with friends or family is expected to launch soon, further enhancing safety and transparency.

Ease of use is another factor attracting customers to the service. With just a few taps, users can book a ride, view their route, and select a payment method. The app also provides the fare amount in advance, removing the need for price negotiation and giving passengers confidence that they will not face unexpected charges.

“I love that I can see the price before I book,” said Phouvong, a student in Vientiane. “No need to bargain with the driver like in other services. I don’t even think about stopping taxis on the street anymore.”

The company has also drawn attention for its consistent and upfront pricing. According to users, Maxim is often more affordable than other platforms, with no hidden fees at the end of the ride. This has made it a preferred choice among students, teachers, and families.

“I checked other apps, and Maxim is often the cheapest,” said Thongsay, a teacher in Vientiane. “Plus, the price doesn’t change at the end. What I saw in the app is what I paid. That’s really helpful.”

Maxim is legally licensed to operate in Laos and works in cooperation with local authorities, adding to its image as a safe and dependable option. While some competing taxi apps in the country have faced technical issues, driver shortages, or customer complaints, Maxim appears to be expanding steadily and making efforts to improve its services.

The company acknowledges that there are still challenges to overcome. In some parts of the city, particularly on the outskirts, users may experience longer wait times. However, Maxim is continuing to add more vehicles, expand coverage areas, and improve its system for assigning rides.

As the demand for reliable and affordable transportation continues to grow in Vientiane, Maxim’s role in the daily lives of residents appears to be strengthening. The app is available for download on both iOS and Android platforms.

iOS: https://shorturl.at/g8bu8
Android: https://shorturl.at/7pa7Q

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