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imBee Reinvents Data-driven Productivity With AiskBee, Hong Kong’s First ChatGPT-Powered Enterprise Knowledge Base Solution

Enhances customer experience with faster and more accurate replies while empowering all staff across different industries to carry out advanced analytics

HONG KONG SAR – Media OutReach – 29 March 2023 – As a prominent chat management company, imBee has been instrumental in transforming communication and engagement strategies for diverse businesses. With the launch of AiskBee, enterprises can now streamline their customer engagement processes across multiple channels, tap into new revenue opportunities by cross-selling and upselling, respond to customers in their preferred language, and equip their staff with improved analytical skills for increased productivity.

AiskBee allows businesses to efficiently and accurately manage high-volume and multiple-product inquiries across multiple channels through the reply suggestions feature.
AiskBee allows businesses to efficiently and accurately manage high-volume and multiple-product inquiries across multiple channels through the reply suggestions feature.

“We are excited to introduce AiskBee as the first ChatGPT-powered Enterprise Knowledge Base in Hong Kong,” said Ken Chu, CEO of imBee. “AiskBee enables enterprises to streamline their customer service and sales operations, enhance their customer experience, and stay one step ahead of the competition.”

Through Content Sharing function, AiskBee can read, comprehend, and learn from various content types, including websites, PDFs, Word documents, and even zipped files, such as product leaflets, user manuals, and FAQs to deliver more precise responses based on a company's existing brand values and guidelines
Through Content Sharing function, AiskBee can read, comprehend, and learn from various content types, including websites, PDFs, Word documents, and even zipped files, such as product leaflets, user manuals, and FAQs to deliver more precise responses based on a company’s existing brand values and guidelines

imBee has developed AiskBee with the aim of building and expanding an enterprise’s Knowledge Base based on contextual information provided. This innovative solution offers a range of advantages for various industries, such as:

  • Improve responsiveness, optimise workload management: By integrating with ChatGPT, AiskBee allows businesses to efficiently and accurately manage high-volume and multiple-product inquiries across multiple channels. Users and existing chatbots can use the reply suggestions to provide instant and accurate responses 24/7. For example, an e-tailer can reduce customer service workload and improve response time by using AiskBee to automatically address customer enquiries about the latest product information and availability.
  • Maximise cross-selling/upselling opportunities: By integrating ChatGPT’s advanced analytical capability, AiskBee can provide product and service suggestions for customer service representatives based on their customer conversations. This improves the success rate of cross-selling and upselling, enhancing profitability while staying compliant with changing business regulations. For instance, a securities firm can leverage AiskBee to process inquiries and offer the latest financial products and services information proactively based on a customer’s account profile. This functionality can significantly improve sales efficiency without increasing risks.
  • Answer enquiries in customer-preferred language: AiskBee enhances ChatGPT’s language capabilities by allowing in both understanding and replying in Cantonese, Traditional or Simplified Chinese. As a result, customer service teams can easily communicate with customers in their preferred languages, leading to increased engagement and decreased miscommunication.
  • Your personal enterprise AI assistant: Through Content Sharing function, AiskBee can read, comprehend, and learn from various content types, including websites, PDFs, Word documents, and even zipped files, such as product leaflets, user manuals, and FAQs. AiskBee is capable of delivering more precise responses based on a company’s existing brand values and guidelines. As a result, AiskBee can serve as a knowledgeable personal assistant for all enterprise users, supporting them as they engage with customers.

AiskBee represents a new standard in customer engagement and service, serving as the first-ever ChatGPT-powered Enterprise Knowledge Base solution for businesses in Hong Kong. By leveraging ChatGPT’s context and intent understanding capabilities, the solution surpasses conventional chatbots, offering diverse ways to enhance customer engagement across various industries, including financial services, retail, telecommunications, healthcare, hospitality, and education. imBee utilizes enterprise data for model training, thereby continuously improving the quality of suggestions. Additionally, the company prioritizes data confidentiality and security, safeguarding sensitive information from unauthorized access.

“AiskBee brings the power of Generative AI to enterprises while addressing the mandated data privacy, security and language regulations. Being trainable, it can help enterprises to customise dynamic engagements in the customer’s preferred language. This can further strengthen customer stickiness, improve brand loyalty and, more importantly, build trust,” Ken adds.

Hashtag: #imBee

The issuer is solely responsible for the content of this announcement.

About imBee | Collaborate – Conversate – Accelerate

imBee makes working together easy. We are the leading chat management platform, providing world-class conversational engagement to help drive your business. Our team collaboration inbox creates a one-chat experience where a representative from your company can seamlessly share information between internal teams and a current customer or prospect. With imBee, the customer gets high-quality information and a faster response. If fast, easy, high-quality engagement is important to your company, choose imBee.

‍To find more details about imBee, please visit .

KAUST partnerships in China to accelerate knowledge, technology exchange

Agreements signed between KAUST and Chinese partners aim to maximize joint research and development capabilities to stimulate innovation and economic growth.

HONG KONG SAR – Media OutReach – 29 March 2023 – As a leading institute of research excellence in the Kingdom of Saudi Arabia, King Abdullah University of Science and Technology (KAUST) joined forces with leading business and academic institutes in Shenzhen, China to sign strategic agreements of cooperation that align strengths in research, development and innovation.

Caption
Photo captions [credits: KAUST]
[LEFT] A delegation from King Abdullah University of Science and Technology met with representatives from the Southern University of Science and Technology, Schenzhen, China to initiative agreements centered on research exchange.
[CENTRE] A KAUST delegation meeting with business and academic leaders in Schenzhen, China, enjoyed a guided tour at Shenzhen Innox Academy, where they signed agreements centered on tech innovation, transfer and talent exchange.
[RIGHT] At a KAUST alumni event in Shenzhen, China, President Tony Chan (middle) speaks with (left to right) Yanlong Tai, a professor at Shenzhen Institute of Advanced Technology; Jian Pan (second from left), president of the KAUST China Alumni Chapter; and Caigui Jiang, a professor at Xi’an Jiaotong University. The alumni reunion was part of a larger mission to Schenzhen, China with KAUST delegates and Schenzhen business and academic leaders focused on research exchange and tech innovation.

Shenzhen, the third largest city in China, is dubbed the “Silicon Valley of China” for being a major global technology, manufacturing and research hub with many important institutions headquartered there. KAUST President Dr. Tony Chan and a delegation of 10 university representatives met with diverse leaders there to create partnerships that will accelerate knowledge exchange and the commercialization of impactful technologies into innovative, market-ready products that can address global challenges.

KAUST’s assets include its globally recognized faculty and student subject experts; world-class facilities, including the Core Labs and Shaheen III supercomputer — to be the most powerful supercomputer in the Middle East; advanced training and specialized equipment; and network of partnerships with Saudi industries, ministries and academic entities in fields such as telecommunications, semiconducting, energy and environmental engineering, artificial intelligence, materials design, computer science and bioscience, to name a few.

High-innovation, China partners involved in the signings include the Research Institute of Tsinghua University in Shenzhen; Shenzhen Innox Academy; International Digital Economy Academy; X-Institute; Southern University of Science and Technology; Xbotpark; Shenzhen Institute of Advanced Technology; and Shenzhen Research Institute of Big Data. The objectives of the agreements leverage complementary strengths intended to expand capabilities in areas including but not limited to industrial innovation and exchange; technology transfer and incubation; knowledge sharing of talent and materials; joint laboratories and research and development platforms; and entrepreneurship training.

“Why did we visit Shenzhen?” asked KAUST President Tony Chan. “Shenzhen was a fishing village that has since emerged with a GDP exceeding Seoul, South Korea in just a short four decades. This evolution was made possible by building the world’s most effective and efficient innovation ecosystem. Our visit gave us much insight on how Shenzhen achieved this miracle.”

Cheng Buyi and Zheng Hongbo, members of the Standing Committee of the Municipal Party Committee who met with President Chan to discuss the cooperative exchange, said that KAUST and Shenzhen have achieved rapid development in the fields of education, technology, and talents, and there is broad space for cooperation. They will continue to consolidate and expand exchanges and cooperation in scientific and technological research, innovation and entrepreneurship, and talent training, and other areas of mutual development.

“In the coming days, we hope to identify mechanisms and platforms to help accelerate innovation at KAUST up to ‘Shenzhen speed’,” Chan added.

The Shenzhen agreements build on another example of thriving Saudi-China exchange as reflected in the growing demographic of Chinese academics at KAUST. Approximately 20% of KAUST’s students, 34% of its postdoctoral researchers, and 9% of its distinguished faculty are from mainland China, with the China alumni group being the biggest and most engaged of all chapters. President Chan met with some 130 China alumni attendees at a special dinner event as part of the larger Schenzhen visit. These research relations are poised to increase as a result of the Shenzhen agreements, and, in turn, will help drive the growth and engagement of Saudi Arabia with China.

Hashtag: #KAUST

The issuer is solely responsible for the content of this announcement.

About KAUST

Established in 2009, King Abdullah University of Science and Technology (KAUST) is a graduate research university devoted to finding solutions for some of the most pressing scientific and technological challenges in the world as well as Saudi Arabia in the areas of food and health, water, energy, environment and the digital domain. KAUST is a curiosity-driven, interdisciplinary problem-solving environment, with state-of-the-art labs, distinguished faculty and talented students.

KAUST brings together the best minds from around the world to advance research. More than 120 different nationalities live, work and study on campus. KAUST is also a catalyst for innovation, economic development and social prosperity, with research resulting in novel patents and products, enterprising startups, regional and global initiatives, and collaboration with other academic institutions, industries and Saudi agencies.

For additional information, visit .

Myanmar Junta Dissolves Suu Kyi’s Party, Much of Opposition

Myanmar Junta Dissolves Suu Kyi’s Party, Much of Opposition
Myanmar's then leader Aung San Suu Kyi delivers a speech during a meeting on implementation of Myanmar Education Development in Naypyitaw, Myanmar. ( Photo : AP )

BANGKOK (AP) — Myanmar’s military government took another major step in its ongoing campaign to cripple its political opponents on Wednesday, dissolving dozens of opposition parties including that of ousted leader Aung San Suu Kyi for failing to meet a registration deadline ahead of elections.

Shake Shack to Open First Store in Bangkok on 30 March

Shake Shack to Open First Store in Bangkok on March 30
Shake Shack Store in Bangkok. ( Photo : Shake Shack Thailand )
Shake Shack, the popular American fast casual restaurant chain, is all set to open its first store in Bangkok, Thailand.

New Generation of Malaysians Shop Value-Based Online

KUALA LUMPUR, MALAYSIA – Media OutReach – 29 March 2023 – New generations of Malaysians are shopping with purpose online — Shopee’s marketplace data shows online consumers are three times more likely to buy products that promote smarter consumption in 2023 than in 2020. Malaysians are increasingly searching for keywords such as ‘pre-loved’, ‘pre-owned’, ‘warehouse clearance’, ‘demo unit’ and ‘thrift’ over ‘new’.

Over the last three years, Shopee marketplace saw consumers putting value-based shopping into practice with a total 1.4 million items sold that were demo units, warehouse clearance items with minor defects, bundled goods, and also pre-owned products. 50% of these were FMCG categories Baby and Toys, Groceries and Pets, and Health and Beauty, 27% pre-owned fashion, 17% lifestyle items (Home and Living, Outdoor Sports, Hobbies, Games and Books) and the remainder used Electronics.

Kenneth Soh, Head of Marketing at Shopee Malaysia, said, “Value-based shopping is clearly the future. Generation Z shoppers on our marketplace are telling us with their keyword searches that for every 6 times they look for something new, 4 other times, they are looking for something pre-loved, recycled, reused or display units. They are exercising their purchasing power in a very deliberate way, and it’s humbling to be able to meet the needs of this group of consumers by connecting them to sellers who are aligned with their values.”

“Shopee makes it easy for Malaysian sellers with stocks to clear to list their pre-loved goods and describe and show users the conditions they are authentically in so that people can make smarter shopping decisions. In February 2023, we saw an estimated 15% increase in pre-loved SKU listings compared to the same month last year. We believe that we make it easier for our consumers to shop with more value online,” Soh concluded.

The most popular warehouse clearance supplies were hand sanitisers as Malaysians increased their need for personal hygiene protection. As households economised on spending, overstock but affordable skincare, cosmetics, and personal care products were hot in demand. Unsurprisingly, shoppers also chose ‘pre-owned’ over ‘new’ with baby and children accessories, baby and children toys, and pet accessories that get outgrown with age.

Influencers’ content on Shopee Live has also been shifting to cater to value-based and purposeful shopping decisions. Throughout the last three years, livestream sellers recorded four times more pre-loved orders sold and twice as much live streaming content for pre-owned products compared to new products. This could be attributed to the authenticity generated by influencers demonstrating pre-loved units in their genuine condition along with positive messages shaping sustainable mindsets.

Shoppers keen to support recommerce can type the following keywords on Shopee’s search bar: “pre-loved”, “bundled”, “warehouse clearance”, “thrift”, “second hand”, “used”, “demo unit” and “pre-owned”. In addition, users can find titles for preloved Live Streams available to view in the Shopee mobile app. Shopee users should also note that from 24 March, Shopee has introduced ‘Change of Mind’, a free return and refund feature for the entire Fashion segment (Local Sellers only) on the marketplace, to enable a ‘want not, waste not’ mindset this Ramadan and Raya.

Notes:

  1. Shopee Platform Data focuses on the Pre-, During, and Post-Pandemic Timelines and Trends from 1 February 2020 – 28 February 2023

Hashtag: #Shopee

The issuer is solely responsible for the content of this announcement.

About Shopee

Shopee is the leading e-commerce platform in Southeast Asia & Taiwan. Shopee promotes an inclusive and sustainable digital ecosystem by enabling businesses to digitalise and grow their online presence, helping more people access and benefit from digital services, and uplifting local communities.

Shopee offers an easy, secure, and engaging experience that is enjoyed by millions of people daily. Shopee is also a key contributor to the region’s digital economy with a firm commitment to helping homegrown brands and entrepreneurs succeed in e-commerce.

Shopee is part of Sea Limited (NYSE: SE), a leading global consumer internet company. Sea’s mission is to better the lives of consumers and small businesses with technology through its three core businesses: Shopee, Garena and SeaMoney.

Thailand Closes National Park as Fire Spreads From Laos

Fire from Laos engulfing a national park in Thailand. ( Photo: Thairath).

Thailand has closed Phu Chi Fa National Park, located in the northern province of Chiang Rai, due to a fire that spread from Laos into the area.

Enjoy Up to S$500 Off at HipVan Singapore this Hari Raya 2023

SINGAPORE – Media OutReach – 29 March 2023 – From 11 March – 16 April 2023, HipVan Singapore celebrates Hari Raya Aidilfiri 2023 with up to S$500 off its products sitewide. Coupled with the existing promotion of up to 80% off on selected products, shop and save more this Eid! What’s more, enjoy free delivery with no minimum spend on all purchases during this festive special.

Revamping Homes for the Upcoming Festivities

HipVan Hari Raya Promo 2023
From 11 March – 16 April 2023
Code Description
HAPPYRAYA S$70 off with minimum spend of S$599
S$180 off with minimum spend of S$1299
S$500 off with minimum spend of S$2999
Enjoy free delivery with no minimum spend on all purchases.


From beds and mattresses to living room must-haves like sofas, shave off even more savings on all-new furnishings with the HipVan Hari Raya Promo 2023 when you lock in the code HAPPYRAYA. Transform the living room as guests fill in for the festivities with HipVan Singapore’s Gianna Dining Table with a Gianna Bench and 2 Fabian Armchairs in Natural Dolphin Grey set. Retailing at S$1529 (usual price S$1649), this furniture set will make an ideal space for guests to gather around. Alternatively, the Ellie Round Concrete Dining Table 4 Fabian Dining Chair in Natural Dolphin Grey set retailing at S$2149 (usual price S$2295) is an opportunity to create an intimate setting for get-togethers.

Any living room needs its core furniture pieces to tie a room together; for that, the Genuine Leather Maximus 3 Seater Sofa in Caramel retailing at S$2199 (usual price S$3499) and the Ellie Round Concrete Coffee Table (retailing at S$699) collectively, create excellent centrepieces for any living space.

The bedroom is not to be forgotten, the Maia Rattan Queen Bed, retailing at S$949 (usual price S$979), is a stylish addition to the bedroom. With its earthy tones and neutral colours, it adds a Southeast Asian cum sand and stone aesthetic to the room.

Creating Stunning and Affordable Homes

HipVan Singapore offers an extensive furniture and home decor range that caters to different styles and preferences. Customers can easily explore the various designs by clicking on the site’s “Ideas” tab for interior design inspirations. With ongoing promotions of up to 80% off display pieces and up to 40% off clearance items, enhancing the living spaces while keeping to budget will be a snap. HipVan Singapore also offers partial instalment payments with no interest through PayLater by Grab, making it affordable and accessible for new and current homeowners alike to turn their dream homes into a reality.

Hashtag: #HipVan

The issuer is solely responsible for the content of this announcement.

About HipVan Singapore

HipVan is a leading online home furnishings brand in Singapore, boasting over 100,000 satisfied customers. With over 10,000 stylish furniture and furnishing designs available at honest prices, HipVan stands out as a market leader in the industry. Whether customers prefer to shop online at or visit the HipVan experience store located at Suntec City, #02-728/729/730, they can expect exceptional service and products that meet their unique needs.

Konica Minolta is Named Market Leader for Colour Light and Mid Digital Production Printer in ASEAN 2022

SINGAPORE – Media OutReach – 29 March 2023 – Konica Minolta Digital Production Printers in the colour light and mid-category have taken the top spot across 6 ASEAN countries in 2022, cementing their position as the preferred choice for businesses seeking unparalleled quality and efficiency in printing technology.

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Konica Minolta Business Solutions Asia is pleased to announce that it has achieved the #1 market share in the Colour Light and Mid Digital Production Printer Segment across six ASEAN countries – Singapore, Malaysia, Thailand, Vietnam, Indonesia and Philippines in 2022. This outstanding accomplishment is a testament to the success of Konica Minolta’s innovative product line, which includes the AccurioPress C4080 Series, the AccurioPress C83hc, the AccurioPress C7100 Series, and the award-winning AccurioPress C14000 Series.

The Prowess of a Konica Minolta’s Colour Light & Mid Production Printers

Konica Minolta’s line of AccurioPress series has revolutionised the digital print production industry, offering a range of printers that can cater to the needs of any business. The AccurioPress C4080 Series, C83hc, C7100 Series, and C14000 Series production printers offer unparalleled colour image quality, next-level automation capabilities, ultra-high-speed performance, and professional-grade inline finishing options. This versatility enables them to cater to any printing job specification, making them well-suited to fit a wide range of printing needs, such as large-scale printing.

In addition to their exceptional performance, Konica Minolta’s AccurioPress series is engineered to improve workflow and efficiency, enabling businesses to produce quality prints quickly and reliably.

Striving to Greater Heights

With Konica Minolta’s AccurioPress series, businesses can stay ahead of the curve and continue to provide exceptional printing services that keep their clients coming back for more of its production printing solutions.

“This accomplishment is testament to our commitment to delivering innovative and sustainable printing solutions that help customers see the potential of production printing. This market share growth will serve to validate and propel our dedication further towards the continued growth in the ASEAN region,” said Teh Hui Ying, Product Marketing Manager of Konica Minolta Business Solutions Asia.

Hashtag: #KonicaMinolta

The issuer is solely responsible for the content of this announcement.

About Konica Minolta Business Solutions Asia

Konica Minolta Business Solutions Asia is a market-leading provider of trusted technology solutions for enterprise, government, small business, education and manufacturing and is dedicated to shaping workplaces of the future.

Through innovation and partnerships, it provides comprehensive information technology solutions and consultancy to optimise business processes with workflow automation to help business improve and optimise their processes. Konica Minolta is ‘recognised globally as a leader in print transformation’ (IDC MarketScape, 2020).

Operating in over 150 countries, Konica Minolta, Inc. has been named one of the most prestigious global indices of ESG investment by the Dow Jones Sustainability World Index, for eight years running. Konica Minolta Business Solutions Asia, based in Singapore, is a wholly owned subsidiary of Konica Minolta, Inc., Tokyo, Japan. For more information, please visit