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Techcombank and Backbase Win The Best Digital CX Partner Retail Bank Award

Backbase Engagement Banking Platform powers award-winning retail bank offering

SINGAPORE – Media OutReach – 9 May 2023 – Backbase, the global leader in Engagement Banking, and Techcombank, one of the largest joint stock banks in Vietnam and a leading bank in Asia in digital transformation, have been named joint winners of The Best Digital CX Partner – Retail Bank award by The Digital Banker, for the implementation of the Backbase Engagement Banking Platform. The official awards gala was held on April 27, 2023 at The Andaz Hotel, Singapore.

The Digital Banker’s judges noted “The Backbase Engagement Platform has proven to be effective in driving digital transformation in banking. Its unified platform structure is revolutionizing the customer journey of retail consumers and enabling much-needed access to finance in a coherent and seamless manner.”

“Techcombank is able to continuously create digital banking experience on the cutting edge as a result of the autonomous control and flexibility derived from Backbase’s Engagement Banking Platform,” Mukesh Pilania, Executive Vice President & Head of Digital Banking, Techcombank said. “The architecture built on a single codebase is clean and robust to enable our team to confidently customize user interface, create bespoke journeys, and deliver a synchronous experience across both digital front-end and employee back-end channels; at the same time, its pre-built journeys operate as accelerators for faster go-to-market”

Agility , Control, and Time to Market
Techcombank partnered with Backbase for retail banking in October 2020 and went live in November 2021 for its 5.5 million retail banking customers. Following the success of the retail banking solution launch, Techcombank expanded the use of Backbase Engagement Banking platform to business banking in December 2021. Techcombank chose Backbase to accelerate the digitalization of its retail and business banking lines of business after assessing the fit of Backbase’s Engagement Banking Platform with the bank’s digital transformation vision. The bank’s strategy is to create mobile banking UI/UX uniquely as their own and Backbase’s platform architecture gave them the ability to create multi-layer building, which provided the bank with greater agility and faster time to market. Techcombank has been able to create, manage, and optimize its end-to-end customer experience seamlessly as it scales up its digital offerings as a digital-first bank. Today, Techcombank boasts an App Store app rating of 4.8 and a Google Play app rating of 4.7.

The strong fit between Backbase and Techcombank is a result of the comprehensive suite of tools, architecture, and developer support Backbase provides as a value-add, within Asia itself, for banks to become practitioners of the platform. The Backbase Asia Customer Success Hub based in Singapore and Vietnam provides local implementation, technology and architecture support, which encompasses leadership and consultation on architecture governance, imparting the knowhow to design and implement the solution, performance tuning, scalability, and change management. In addition, the Backbase Application Development Support (ADS) is set up to continuously provide ongoing coaching and best practices on app development on the Engagement Banking Platform.

“Techcombank is a very forward-looking bank with clear goals and enterprising visions for their digital banking offerings. As their engagement banking platform partner , we are required to deliver solutions that fulfill their objectives.” Riddhi Dutta, Regional Vice President, Asia, Backbase said.“ The fact that our architecture is able to consistently deliver to their needs is testament to the agility and strength of our technology. We are very proud to be winning the Best Digital CX Partner – Retail Bank award together with Techcombank.”

The Backbase Engagement Banking Platform was recognized as a leader earlier this year by industry research analysts at Celent and Omdia.

Hashtag: #Backbase, #digitalbanking, #engagementbanking, #retailbanking, #omnichannelbanking

The issuer is solely responsible for the content of this announcement.

Backbase

is on a mission to re-architect banking around the customer.

Backbase created the Backbase Engagement Banking Platform – a unified platform with the customer at the center, empowering banks to accelerate their digital transformation. From customer onboarding, to servicing, loyalty, and loan origination, our single platform — open and frictionless, with ready-to-go apps — improves every aspect of the customer experience. Built from the ground up with the customer at the heart, our Engagement Banking Platform easily plugs into existing core banking systems and comes pre-integrated with the latest fintechs so financial institutions can innovate at scale.

Industry analysts Gartner, Omdia, and IDC continuously recognize Backbase’s category leadership position. Over 150 financials around the world have embraced the Backbase Engagement Banking Platform. In APAC, the customers we serve include ABBANK, BDO Unibank, Bank of the Philippine Islands, EastWest Bank, HDFC, IDFC First, JudoBank, Techcombank, TPBank, and UBank.

Backbase is a privately funded fintech company, founded in 2003 in Amsterdam (Global HQ), with regional offices in Singapore (APAC HQ), Atlanta (Americas HQ), and operations in Australia, India, Indonesia, Malaysia, Philippines, Thailand, Vietnam, Latin America, and the UK.

Techcombank

Vietnam Technological and Commercial Joint Stock Bank (Techcombank) is one of the largest joint stock banks in Vietnam, and a leading bank in Asia, with a vision to Change Banking, Change Lives. The Bank pursues a proven customer-centric strategy in providing a broad range of retail and corporate banking solutions and services to help financially empower its customers. Techcombank has over 11.2 million retail and corporate customers, which it serves through a market-leading digital banking platform and mobile app, and an extensive network of transaction service outlets at locations across Vietnam. The Bank’s ecosystem approach, co-created through partnerships in multiple key economic sectors, adds further scale and differentiation in one of the fastest growing markets in the world. Techcombank is rated at Ba3 by Moody’s and at BB- by S&P which is the highest among Vietnam joint stock commercial banks. Techcombank is listed on the Ho Chi Minh Stock Exchange (HoSE) as TCB.Recognized for excellence and innovation, Techcombank received the following awards in 2022:

  • “Best Bank in Vietnam” – Euromoney in 2022 (awarded for 3rd year);
  • “Domestic Retail Bank of the Year – Vietnam”, and “Credit Card Initiative of the Year – Vietnam” – Asian Banking & Finance in 2022 (ABF);
  • “Best Digital Consumer Bank” – Global Finance in 2022;
  • “Best Companies to work for in Asia” – HR Asia in 2022;
  • “Leading Partner Bank in Vietnam” 3Q22 – Asia Development Bank (the third year in a row).

The Digital Banker

The Digital Banker is a globally trusted news, business intelligence and research partner to the worldwide financial services sector. Our consultants and subject matter experts provide thematic research, data driven insights and forecasts, exclusively across the global Financial Services sector.

Transport Ministry Cancels New Lao Airlines Route to Houaphanh

Nongkhang Airport.

The Ministry of Public Works and Transport has suspended the operations of a new Lao Airlines route to the Nongkhang Airport in Sam Neua, Houaphanh Province.

Xoxoday Partners with Workato to Transform Rewards and Recognition

SINGAPORE – Media OutReach – 9 May 2023 – Xoxoday, a leading rewards and incentives platform, announced a new strategic partnership today with Workato, the leading enterprise automation and integration platform. This partnership will enable Xoxoday to create hyper-personalized automated employee and customer rewards and recognition programs for its clients.

Xoxoday’s platform provides a range of employee and customer engagement solutions, including rewards and recognition programs, wellness initiatives, consumer promotion campaigns, loyalty programs, survey incentives, learning and development programs, and more. With the addition of Workato’s iPaaS capabilities, Xoxoday will be able to integrate its platform with a wide range of enterprise systems, including HR systems, productivity tools, survey tools, marketing automation, and communication platforms. This will allow their customers to seamlessly integrate Xoxoday Plum into their existing workflows and deliver hyper-personalized reward experiences making it easier than ever to reward and recognize employees, customers, and partners.

As part of the partnership, Xoxoday clients will have access to Workato’s vast library of pre-built integrations, making it easy to connect with popular HRMS, Sales and Marketing Automation, CRMs, surveys, and more tools.

“We are excited to partner with Workato to further enhance our platform and deliver a well-rounded superior customer experience,” said Piyush Agarwal, Vice President, Product, Xoxoday. “Our platform is designed to help organizations create a culture of appreciation and recognition. This partnership will allow us to provide an even more seamless and integrated experience for our customers. With Workato’s powerful integration capabilities, we can help our clients connect their rewarding initiatives with their broader business strategies, driving better outcomes and results.”

“Xoxoday is a recognized industry leader in the rewards and incentives space. We are beyond excited to work with them to integrate their platform seamlessly with a full suite of tools, and we look forward to achieving their vision of creating a comprehensive and streamlined rewards experience for thousands of customers and employees,” said Amlan Debnath, Managing Director, Workato Asia Pacific & Japan.

Hashtag: #Xoxoday #Workato

The issuer is solely responsible for the content of this announcement.

About Xoxoday

Xoxoday is a leading rewards and incentive platform that provides a range of solutions for HR, Marketing, sales, and customer success teams to help them create a culture of appreciation and recognition while getting them better ROI for their engagement spends. Its platform includes rewards and recognition programs, Loyalty programs, consumer promotion campaigns, wellness initiatives, learning and development programs, and more. Xoxoday is headquartered in Bangalore, India, and has offices in the US, Singapore, and Dubai. For more information, visit or connect with us on social media:

LinkedIn

About Workato

The leader in enterprise automation, Workato helps organizations work faster and smarter without compromising security and governance. Built for Business and IT users, Workato is trusted by over 17,000 of the world’s top brands, including Broadcom, Intuit, and Box. Headquartered in Mountain View, Calif., Workato is backed by Altimeter Capital, Battery Ventures, Insight Venture Partners, Tiger Global, and Redpoint Ventures. For more information, visit or connect with us on social media:

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Amanotes targets global leadership in interactive music ecosystem

HO CHI MINH CITY, VIETNAM – Media OutReach – 9 May 2023 – Amanotes affirms its goal of building the world’s leading interactive music ecosystem that offers users an interactive and personalized experience.

PressReleaseTMPvUA30k.jpg

In 2023 it continues to focus on building strong relationships with core partners, pursuing M&A initiatives and forging strategic partnerships, developing and applying cutting-edge technologies, and attracting and nurturing top talents.

Amanotes is a leading interactive music company that has made its mark in the music game industry with popular games such as Magic Tiles 3 and Tiles Hop.

With over 200 employees and users in over 190 countries, it has established itself as a key player in shaping the music game industry.

The company has achieved nearly 2.9 billion downloads worldwide to cement its position as the world’s No. 1 music game publisher.

Furthermore, it is committed to building an interactive music ecosystem that offers users multi-dimensional and more profound music experiences beyond just listening.

Through a wide range of products, the ecosystem allows each individual to interact with music in their own way.

In 2023 Amanotes is aiming to realise this vision through four key strategies.

Building strong relationships with core partners

Amanotes develops its ecosystem by cultivating close relationships, comprehensive cooperation and joint development with three core partners: music consumers, music developers, and indie developers.

For music consumers, it provides diverse and personalised interactive music experiences by using customer insights derived from its sophisticated data processing technologies.

From discovering and streaming music and playing music-based games to learning musical skills, simulating instruments, and connecting with friends on the app, music consumers can find all their needs satisfied with Amanotes.

For music developers, including copyright holders, music publishers and artists worldwide, Amanotes brings a steady revenue stream and offers new ways to release music.

Its collaboration helps them expand their market and reach millions of music consumers in a more immersive and personalised way.

For indie artists, the platforms in the ecosystem offer new creative motivation and provide a foundation for them to develop their creativity to the fullest.

For indie developers, Amanotes offers expertise and support, including valuable insights from over 100 million active monthly users, advanced music technology, music licensing, and revenue optimisation tools.

Through relationships with global partners, Amanotes helps indie developers build a healthy revenue stream and sustainable user acquisition strategy that will ensure their products’ success on the global stage.

M&A initiatives, strategic partnerships

Amanotes is dedicated to pursuing M&A initiatives and forging strategic partnerships to attain market advantages.

The company focuses on identifying potential partners such as Simple Music Games studios/publishers, and seeks collaboration with companies specialising in innovative sectors such as artificial intelligence and music education technology.

Furthermore, Amanotes is stepping up cooperation with independent music labels and artists to enrich its song library and bring millions of songs to its users.

Mr Bill Vo, CEO of Amanotes, said about the company’s M&A and strategic partnership strategy: “Thanks to our extensive experience in interactive music technology, world-leading product publishing capabilities, and dedicated development team, Amanotes is confident about its foundation and strategy.

“Through close relationships with global partners such as Google, AWS, ironSource, AppLovin, Mintegral, we steadily enhance our ability to acquire users and optimise our monetization strategy based on the huge data of over 100 million monthly active users.

“On these bases, Amanotes welcomes new partnerships to develop and grow with us, thereby quickly accomplishing the Interactive Music Ecosystem and helping users get the best interactive experience with music.”

Developing, applying cutting-edge technologies

To optimize every consumer’s experience, Amanotes constantly develops and applies advanced AI technologies to its system to improve personalization and increase value based on an extensive song library and vast user database.

AI’s three segments – analysis, engineering, and machine learning/AI – can analyze data from 100 million monthly active users and build a 90-day user revenue forecast model, helping the product development team adjust commercialisation strategies in time to ensure product success.

At the same time, advanced AI technologies enable Amanotes to dissect songs into music maps with notes, pitch and length to design products suitable for each individual.

Attracting, nurturing top talent

Amanotes recognizes that in addition to developing innovative products, outstanding human resources are also critical to achieving an accomplished ecosystem.

At Amanotes, music is embodied in its corporate culture, inspiring each team member to explore their passion for music while advancing their professional skills.

From setting up a music-themed workspace to encouraging employees to play musical instruments and providing benefits such as sponsoring free music training courses, concert tickets and music listening applications, Amanotes has differentiated itself from other technology companies thanks to its strategy of investing intensively and persistently in employees.

Hashtag: #Amanotes

The issuer is solely responsible for the content of this announcement.

About Amanotes

Amanotes is a leading interactive music company established in December 2014 by two co-founders Bill Vo and Silver Nguyen with a vision to use technology to connect users with music.

Through music games, Amanotes’ products focus on creating experiences, allowing users to interact with music beyond just listening.

With a mission of “Everyone can music,” Amanotes has set its sights on building the world’s No. 1 interactive music ecosystem.

Its most iconic and successful music games are Magic Tiles 3 and Tiles Hop. At the same time, Amanotes’ other titles are also becoming wildly popular, resulting in nearly 2.9 billion downloads and cementing the company as the #1 music game publisher in the world.

ABB collaborates with Lhyfe and Skyborn on one of Europe’s largest renewable hydrogen projects

HAMBURG, GERMANY – EQS Newswire – 8 May 2023

  • Together with Lhyfe and Skyborn, ABB will drive large-scale integration of production of offshore wind renewable hydrogen into the energy system in the SoutH2Port project.
  • Powered by Skyborn’s planned Storgrundet offshore wind farm, the plant in Söderhamn, Sweden, will produce around 240 tons of hydrogen per day, equivalent of around 1.8 million barrels of oil per annum.
  • ABB will apply critical expertise to optimize the integration of the hydrogen and electricity production across entire ecosystem including automation, electrical and digital technologies.

ABB is collaborating with Lhyfe, a world pioneer in the production of renewable hydrogen, and Skyborn, a global leader in renewable energy, to jointly realize and optimize one of Europe’s most ambitious renewable hydrogen projects ever, SoutH2Port.

The project is to be located in close proximity to Skyborns’ 1 GW offshore wind farm Storgrundet in Söderhamn, Sweden, where Skyborn and Lhyfe recently entered a sales purchase agreement with Stora Enso for an industry property of around 40 hectares. Fully operational, SoutH2port is expected to produce about 240 tons of hydrogen per day, with an installed capacity of 600 MW, making it one of the largest suppliers of renewable hydrogen in Europe.

“This collaboration is a key part of our strategy in both the hydrogen and offshore wind markets,” said Brandon Spencer, President of ABB Energy Industries. “Creating a seamless supply chain, through partnerships such as these, is essential to accelerate the energy transition. Hydrogen plays a crucial role in helping achieve the world’s climate goals when it comes to decarbonizing the industrial and transportation sectors.”

As part of the Memorandum of Understanding signed between the companies, ABB will apply critical expertise to optimize the integration of the hydrogen and electricity production across the entire ecosystem including automation, electrical and digital technologies and drive the development of scalable, commercial energy transition projects in and around the region. The aim is to explore opportunities to tie-in Power-to-X conversion technologies turning renewably sourced electricity into carbon-neutral energy carriers, such as hydrogen, and storing the energy for later use.

“We are delighted to have such a global technology leader as ABB joining our collaboration with Lhyfe for the development of the South2Port Power-to-X project. This is clearly a strategic move for the project, and we believe that the collaboration will enable us to accelerate our high ambitions in the region,” said Achim Berge Olsen, Chairman of Skyborn Renewables Sweden.

“By combining our expertise and solutions, we can cost-effectively and safely expand the value creation attached to the scale up of renewable hydrogen production,” said Taia Kronborg, Co-founder and Chief Business Officer på Lhyfe. “Skyborn’s track record in offshore wind power, Lhyfe’s expertise in renewable hydrogen production coupled with ABB’s technological expertise creates new opportunities for enabling Power-to-X solutions linked with renewable hydrogen production at scale.”

The new plant will support the decarbonization of the Swedish energy system, either directly with hydrogen supply or by further downstream production of refined fuels such as methanol, sustainable aviation fuel or ammonia – contributing to the government’s plans to become the world’s first fossil-free well fare country by 2045. SoutH2port will also further contribute to boosting the attractiveness and competitiveness of the region and local society through the creation of new jobs and business opportunities.

Skyborn is an accomplished offshore wind developer and operator with more than 20 years’ experience. The company`s capabilities cover the entire offshore wind value chain, including greenfield development, engineering and design, procurement, financing, corporate power purchase agreements, construction management and asset management. Headquartered in Germany, the company is present in Europe and APAC. For more information, visitwww.skybornrenewables.com

ABB is a technology leader in electrification and automation, enabling a more sustainable and resource-efficient future. The company’s solutions connect engineering know-how and software to optimize how things are manufactured, moved, powered and operated. Building on more than 130 years of excellence, ABB’s ~105,000 employees are committed to driving innovations that accelerate industrial transformation. www.abb.com

Lhyfe is a European group devoted to energy transition, and a producer and supplier of green and renewable hydrogen. Its production sites and portfolio of projects intend to provide access to green and renewable hydrogen in industrial quantities and enable the creation of a virtuous energy model capable of decarbonizing entire sectors of industry and transport. In 2021, Lhyfe inaugurated the first industrial-scale green hydrogen production plant in the world to be interconnected with a wind farm. In 2022, Lhyfe inaugurated the first offshore green hydrogen production pilot platform in the world. Lhyfe is represented in 11 European countries and has 149 staff at the end of 2022. The company is listed on the Euronext market in Paris. www.lhyfe.com
Hashtag: #ABB

The issuer is solely responsible for the content of this announcement.

Melco Style to Kick Off 2023 The Black Pearl Diamond Restaurants Gastronomic Series this June

Tickets for the Jade Dragon x Yong Fu and Pearl Dragon x Xizhou Hall events to go on sale starting May 17

MACAU – Media OutReach – 8 May 2023 – Melco Resorts & Entertainment announced today the highly-anticipated reactivation of its mega cross-regional gastronomic series with the 2023 Black Pearl diamond restaurants this summer. This unprecedented partnership will showcase a total of 10 four-hands dinners between Melco’s signature restaurants and some of the most sought-after 2023 Black Pearl diamond restaurants to be held in City of Dreams, Studio City or Altira Macau starting in June and running throughout 2024. The first two crossover collaborations: Jade Dragon at City of Dreams and Yong Fu from Shanghai, and also Pearl Dragon from Studio City and Xizhou Hall at Park Hyatt Suzhou, will take place respectively on June 23-24 and July 15-16. Tickets will go on sale starting May 17 (Wednesday) with an exclusive 10% discount for Melco Style members.

Executive Chef Kelvin Au Yeung of Jade Dragon, City of Dreams
Executive Chef Kelvin Au Yeung of Jade Dragon, City of Dreams
Executive Chef Xu Kunlei of Yong Fu, Shanghai
Executive Chef Xu Kunlei of Yong Fu, Shanghai

Supported by the Macao Government Tourism Office, Melco Style Presents: 2023 The Black Pearl Diamond Restaurants Gastronomic Series represents Melco’s latest effort in promoting Macau as a UNESCO Creative City of Gastronomy while also reinforcing its Macau properties as top dining destinations for locals and tourists alike. These extraordinary collaborations will offer gourmands the opportunity to discover and savor the regional specialties from all over China, and at the same time help to promote some of the greatest restaurants of Macau both locally and beyond, as well as to preserve Macau’s diversity in food culture through “Inheritance, Innovation, and Exchange.”

Tossed Fish Maw with King Crab and Truffle and Cordyceps Soup, by Jade Dragon
Tossed Fish Maw with King Crab and Truffle and Cordyceps Soup, by Jade Dragon
Braised Rice with Mozambique Red Shrimp, by Jade Dragon
Braised Rice with Mozambique Red Shrimp, by Jade Dragon

Coinciding with the United Nations’ Sustainable Gastronomy Day on June 18, this dinner series will debut with a powerful duo of Black Pearl three diamond restaurants: the prestigious Jade Dragon at City of Dreams and Yong Fu from Shanghai. Executive Chef Kelvin Au Yeung of Jade Dragon and Executive Chef Xu Kunlei of Yong Fu will join hands for the first time to create a six-diamond gourmet extravaganza that is not to be missed between June 23 and 24 at Jade Dragon.

Priced at MOP 3,582* per person for Melco Style WeChat members and MOP 3,980* per person for non-members, the sumptuous nine-course feast will bring together the best flavours of authentic Cantonese and Ningbo cuisines in a once-in-a-lifetime gastronomic experience at the multi-award-winning Jade Dragon, including Michelin three stars.

Executive Chef Otto Wong of Pearl Dragon, Studio City
Executive Chef Otto Wong of Pearl Dragon, Studio City
Executive Sous Chef Calvin Yu of Xizhou Hall at Park Hyatt Suzhou
Executive Sous Chef Calvin Yu of Xizhou Hall at Park Hyatt Suzhou

Coming up next will be the second four-hands dinner to be held at Studio City’s Michelin one star Pearl Dragon between July 15 and 16. The restaurant’s Executive Chef Otto Wong will join force with Executive Sous Chef Calvin Yu from Black Pearl one diamond Xizhou Hall at Park Hyatt Suzhou to craft an exquisite menu that is characterized by the distinctive Cantonese and Huaiyang cuisines.

Priced at MOP 2,059* per person for Melco Style WeChat members and MOP 2,288* per person for non-members, this second collaboration dinner is set to deliver a remarkable six-course menu featuring some of the most well-loved signatures as well as newly-created off menu delicacies from both restaurants.

Chilled French Blue Lobster in Osmanthus Wine, Marinated South African Abalone in Yellow Wine, Drunken Razor Clam with Lychee Wine, by Pearl Dragon
Chilled French Blue Lobster in Osmanthus Wine, Marinated South African Abalone in Yellow Wine, Drunken Razor Clam with Lychee Wine, by Pearl Dragon
Crispy Giant Grouper Skin with Pomelo Peel, Deep-fried Sea Cucumber Stuffed with Minced Shrimp, Braised Wagyu Beef Cheek with Aged Tangerine Peel Sauce, jointly by Pearl Dragon and Xizhou Hall
Crispy Giant Grouper Skin with Pomelo Peel, Deep-fried Sea Cucumber Stuffed with Minced Shrimp, Braised Wagyu Beef Cheek with Aged Tangerine Peel Sauce, jointly by Pearl Dragon and Xizhou Hall

More details on the remaining lineup of Melco Style Presents: The Black Pearl Diamond Restaurants Gastronomic Series in 2023 and 2024 will be revealed at a later stage. For enquiries and reservations, please call (853) 8868 2822 or visit www.cityofdreamsmacau.com/en/offer/an-exquisite-feast-of-6-diamond for the Jade Dragon x Yong Fu event, and (853) 8865 6560 or www.studiocity-macau.com/en/promotions/a-pearly-feast for the Pearl Dragon x Xizhou Hall event. Full payment is required upon reservation. Stay tuned for the latest privileges and promotions exclusively for Melco Style WeChat members: www.cityofdreamsmacau.com/en/melcostyle.


* Subject to 10% service charge.

Hashtag: #MelcoResorts

The issuer is solely responsible for the content of this announcement.

The Malaysia Healthcare Travel Council: Malaysia Delivers Heartfelt Care As Asia’s Cardiology Hub

Malaysian cardiac institutes are elevating cardiac treatment through an integrated and patient-centric approach, opening doors for improved, more promising outcomes.

KUALA LUMPUR, MALAYSIA – Media OutReach – 8 May 2023 – Malaysia is forging ahead, taking significant strides with its world-class healthcare services to combat cardiovascular disease (CVD) that has been plaguing Southeast Asian countries, such as Vietnam, Myanmar and Cambodia, and accounts for about one-third of all deaths[1].

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With a comprehensive focus on coronary care for its patients, Malaysia Healthcare is living up to its reputation as Asia’s Cardiology Hub, delivering improved and promising outcomes through the integration of top-notch talent and technology to provide seamless end-to-end quality of care. In addition to innovative cardiology breakthroughs, cardiac facilities in the country also provide healthcare travellers with regular heart screenings and diagnostics comprising cardiac assessments, electrocardiography, blood testing and nutrition counselling as part of a comprehensive health check-up.

Cardiology care in Malaysia is on par with international standards of competency and skills, owing to the availability of 58 cardiothoracic surgery specialists and over 200 cardiologists. The country, rising to first-world standards, is home to 52 renowned, world-class heart centres known for their high level of cardiology treatments and expertise. These centres are well-equipped to perform a wide range of cardiology services, including minimally invasive interventions and other complex procedures, involving open heart, closed heart and chest surgery and transplants.

Malaysian healthcare providers are advancing cardiac care by harnessing Fourth Industrial Revolution technology such as artificial intelligence (AI) and big data for more accurate diagnosis and to expedite transfer of medical records from international patients. The National Heart Institute (Institut Jantung Negara or IJN), the country’s most prestigious cardiac institution, is one such example. The centre’s Group Chief Executive Officer, Datuk Dr. Aizai Azan bin Abdul Rahim, emphasised that adapting to digital transformation in the healthcare industry is critical to providing far more personalised, productive medical care and advancing towards the future of healthcare technology.

“The digitalisation of our systems will enable a smooth integration of the various components of patient care – from test results to medications – on a central platform. We also plan to further facilitate the patient experience with the provision of an app that can not only store medical records but also be used to set up appointments,” he said.

With the country’s healthcare industry at the forefront of many technological breakthroughs, major cardiac centres in Malaysia are ready to adopt an integrated approach, particular in terms of preventive cardiology. For example, Loh Guan Lye Specialists Centre’s (LGL) cardiologists are employing a 640-Slice Computerised Tomography (CT) Scanner to detect initial stages of coronary artery disease while delivering patient-centred care to high-risk patients.

“The CT scan measures the patient’s calcium score, which can reveal early indicators of coronary artery disease. We also look for any significant stenosis in the patient’s heart during the scan. Patients with elevated calcium levels are at an increased risk of cardiac arrest and heart attack,” Dr. Goh Eng Leong, Cardiologist and Physician at LGL, elaborated. In addition to high-tech equipment and innovations, he noted that human touch is essential in offering a holistic perspective and improving patient outcomes, a factor on which the team of specialists at Loh Guan Lye Specialists Centre places a high value.

Garnering the trust and confidence of many patients locally and globally, Pantai Hospital KL (PHKL) is recognised for its reputation as a one-stop cardiology centre equipped to handle a wide range of complex cardiac issues successfully. PHKL features various full-fledged specialised units, such as the Dialysis Centre and Coronary Care Unit, to fulfil the growing need for advanced cardiovascular care.

“We have a strong track record in handling many complex cases, including vessel reconstruction and failed angioplasties from other centres, thanks to the availability of highly experienced specialists in all disciplines of cardiology here. Our success stories have piqued the interest of international healthcare travellers, the majority of whom come to us for interventional cardiology,” Dr. Muhammad Imran Bin Abdul Hafidz, a Consultant Cardiologist at PHKL, stated. He further added that healthcare travellers will be ensured of personalised pre-hospital and post-hospital care assistance through PHKL’s International Patient Centre.

Malaysia Healthcare’s welcoming environment and the provision of professional guidance ensure that all visiting healthcare travellers are adequately informed in terms of choosing the right doctor and facility for their needs. This includes arranging online consultations as needed and helping to facilitate the acquisition of relevant travel permits, thus bringing quality care at every step of the journey.

As the Heartbeat of Asia, Malaysian shores are ready and delighted to welcome healthcare travellers seeking advanced care for cardiovascular diseases in a safe and trusted destination.

Find out more about Malaysia Healthcare’s orthopaedic offerings at: (youtube link if/when available).

For more information on Malaysia Healthcare and its services, please visit https://malaysiahealthcare.org/ or visit our social feeds at: www.facebook.com/MHTCMalaysia or at LinkedIn (Malaysia Healthcare Travel Council).

Hashtag: #MalaysiaHealthcare

The issuer is solely responsible for the content of this announcement.

About The Malaysia Healthcare Travel Council

The Malaysia Healthcare Travel Council (MHTC) is a government agency under the Ministry of Health Malaysia that has been entrusted with the responsibility of curating the country’s healthcare travel scene. Founded in 2009, MHTC works to streamline industry players and service providers in facilitating and growing Malaysia’s healthcare travel industry under the brand “Malaysia Healthcare” with the intended goal of making Malaysia the leading global healthcare destination. MHTC works closely with over 80 private healthcare facilities in Malaysia, who are registered members of MHTC.

ViewQwest recognised as Broadband Telecom Company of the Year at Asian Telecom Awards 2023

Award received on the strength of SecureNet cybersecurity service

SINGAPORE – Media Outreach – 8 May 2023 – ViewQwest – a leading regional provider of Managed Security and Connectivity services, has been recognised as the Broadband Telecom Company of the Year – Singapore at the Asian Telecom Awards 2023. The award was won on the strength of ViewQwest’s SecureNet service and its success in protecting homes and businesses in Singapore against the growing scourge of cyberthreats. Presented by Asian Telecom Magazine, the Asian Telecom Awards recognises and celebrates Asia’s most outstanding telecom companies for their groundbreaking achievements and initiatives, and their ability to navigate their way through market challenges while providing award-winning products and services to customers.

Jurist Francisco-Gamban, ViewQwest’s Chief Operating and Marketing Officer.jpg
Jurist Francisco-Gamban, ViewQwest’s Chief Operating and Marketing Officer

As one of Southeast Asia’s most connected nations with 92% internet penetration, Singapore’s widespread connectivity and reliance on the internet has also increased exposure to cybercrimes such as phishing, malware and ransomware attacks, through potential entryways such as entertainment, gaming, smart home and connected hardware bundles. Singapore saw a 145% year-on-year increase in 2021, according to statistics from Check Point Research (CPR), and nearly 2 million attacks in Q2 of 2022.

“In light of this threat, ViewQwest became the first telco in Singapore to take the innovative step of providing accessible and effective cyber protection to customers as part of our holistic broadband offering. Having fast internet is no longer enough – robust security is also a necessity today. Our SecureNet service – developed in partnership with global cybersecurity leader Palo Alto Networks, automatically blocks online threats before they threaten homes and businesses across the country. SecureNet is designed to avoid the complexity and costs that often become hurdles to cybersecurity adoption, especially for users that may not have any IT background or tech expertise. By building SecureNet into ViewQwest’s broadband service, we enable effective and easy network security without the need for any app or hardware set-up on the customer’s side,” said Jurist Francisco-Gamban, ViewQwest’s Chief Operating and Marketing Officer.

For SecureNet, ViewQwest leverages machine learning technology to conduct full deep packet network traffic inspection that automatically filters out online threats such as malware, botnet attacks and phishing activities. The technology and security platform is constantly updated and upgraded to meet the ever-evolving capabilities of cyberthreats, akin to a digital arms race. ViewQwest has successfully protected thousands of customers, preventing potential financial losses, lost productivity and privacy loss, with SecureNet.

Currently, ViewQwest records a 31% penetration rate for SecureNet among its residential and SME customer base. During Q3 2022 alone, SecureNet blocked nearly 33 million malicious ads and five million malware attacks in Singapore, double the amount of cyberattacks prevented in Q1 2022 (18.6 million).

Expanding from Singapore, ViewQwest will be introducing the SecureNet service to other markets in the region, beginning with Malaysia in the second half of 2023.

For more information on ViewQwest, please visit https://corporate.viewqwest.com/

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About ViewQwest

ViewQwest is a leading regional provider of Managed Security and award-winning Connectivity services. Headquartered in Singapore and with operations in Malaysia, the Philippines, and Hong Kong, it is a trusted partner of global MNCs and top companies in North and Southeast Asia. As a certified Managed Security Services Provider with expertise in leading cybersecurity technologies, it helps build and manage high-performing network and security infrastructure for the digital enterprise, securely connecting corporate sites and workforces across the world.

ViewQwest also provides Premium Residential & Business broadband & cybersecurity services in Malaysia and Singapore, and has been consistently recognized as Singapore’s Fastest Fixed Network from 2018 to 2022 by Ookla Speedtest Awards.

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