With 95% of enterprises facing incidents, Infosys research reveals wide gap between AI adoption and responsible AI readiness, exposing most enterprises to reputational risks and financial loss

BENGALURU, India, Aug. 14, 2025 /PRNewswire/ — Infosys Knowledge Institute (IKI), the research arm of Infosys (NSE: INFY), (BSE: INFY), (NYSE: INFY), a global leader in next-generation digital services and consulting, today unveiled critical insights into the state of responsible AI (RAI) implementation across enterprises, particularly with the advent of agentic AI. The report, Responsible Enterprise AI in the Agentic Era, surveyed over 1,500 business executives and interviewed 40 senior decision-makers across Australia, France, Germany, UK, US, and New Zealand. The findings show that while 78% of companies see RAI as a business growth driver, only 2% have adequate RAI controls in place to safeguard against reputational risk and financial loss.

The report analyzed the effects of risks from poorly implemented AI, such as privacy violations, ethical violations, bias or discrimination, regulatory non-compliance, inaccurate or harmful predictions, among others. It found that 77% of organizations reported financial loss, and 53% of organizations have suffered reputational impact from such AI-related incidents.

Key findings include:

AI risks are widespread and can be severe

• 95% of C-suite and director-level executives report AI-related incidents in the past two years.
• 39% characterize the damage experienced from such AI issues as “severe” or “extremely severe.”
• 86% of executives aware of agentic AI believe it will introduce new risks and compliance issues.

Responsible AI (RAI) capability is patchy and inefficient for most enterprises

• Only 2% of companies (termed “RAI leaders”) met the full standards set in the Infosys RAI capability benchmark — termed “RAISE BAR” with 15% (RAI followers) meeting three-quarters of the standards.
• The “RAI leader” cohort experienced 39% lower financial losses and 18% lower severity from AI incidents.
• Leaders do several things better to achieve these results, including developing improved AI explainability, proactively evaluating and mitigating against bias, rigorously testing and validating AI initiatives and having a clear incident response plan.

Executives view RAI as a growth driver

• 78% of senior leaders see RAI as aiding their revenue growth and 83% say that future AI regulations would boost, rather than inhibit, the number of future AI initiatives.
• However, on average, companies believe they are underinvesting in RAI by 30%.

With the scale of enterprise AI adoption far outpacing readiness, companies must urgently shift from treating RAI as a reactive compliance obligation to embracing it proactively as a strategic advantage. To help organizations build scalable, trusted AI systems that fuel growth while mitigating risk, Infosys recommends the following actions:

• Learn from the leaders: Study the practices of high-maturity RAI organizations who have already faced diverse incident types and developed robust governance.
• Blend product agility with platform governance: Combine decentralized product innovation with centralized RAI guardrails and oversight.
• Embed RAI guardrails into secure AI platforms: Use platform-based environments that enable AI agents to operate within preapproved data and systems.
• Establish a proactive RAI office: Create a centralized function to monitor risk, set policy, and scale governance with tools like Infosys’ AI3S (Scan, Shield, Steer).

Balakrishna D.R., EVP – Global Services Head, AI and Industry Verticals, Infosys, said, “Drawing from our extensive experience working with clients on their AI journeys, we have seen firsthand how delivering more value from enterprise AI use cases, would require enterprises to first establish a responsible foundation built on trust, risk mitigation, data governance, and sustainability. This also means emphasizing ethical, unbiased, safe, and transparent model development. To realize the promise of this technology in the agentic AI future, leaders should strategically focus on platform and product-centric enablement, and proactive vigilance of their data estate. Companies should not discount the important role a centralized RAI office plays as enterprise AI scales, and new regulations come into force.”

Jeff Kavanaugh, Head of Infosys Knowledge Institute, Infosys, said, “Today, enterprises are navigating a complex landscape where AI’s promise of growth is accompanied by significant operational and ethical risks. Our research clearly shows that while many are recognizing the importance of Responsible AI, there’s a substantial gap in practical implementation. Companies that prioritize robust, embedded RAI safeguards will not only mitigate risks and potentially reduce financial losses but also unlock new revenue streams and thrive as we transition into the transformative agentic AI era.”

To read the full report, please visit here.

Methodology

Infosys used an anonymous format to conduct an online survey of 1,502 business executives across industries across Australia, New Zealand, France, Germany, the United Kingdom, and the United States Australia, France, Germany, UK, US, and New Zealand, as well as qualitative interviews with 40 senior executives.

About Infosys

Infosys is a global leader in next-generation digital services and consulting. Over 320,000 of our people work to amplify human potential and create the next opportunity for people, businesses, and communities. We enable clients in 59 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer clients, as they navigate their digital transformation powered by cloud and AI. We enable them with an AI-first core, empower the business with agile digital at scale and drive continuous improvement with always-on learning through the transfer of digital skills, expertise, and ideas from our innovation ecosystem. We are deeply committed to being a well-governed, environmentally sustainable organization where diverse talent thrives in an inclusive workplace.

Visit www.infosys.com to see how Infosys (NSE, BSE, NYSE: INFY) can help your enterprise navigate your next.

Safe Harbor

Certain statements in this release concerning our future growth prospects, or our future financial or operating performance, are forward-looking statements intended to qualify for the ‘safe harbor’ under the Private Securities Litigation Reform Act of 1995, which involve a number of risks and uncertainties that could cause actual results or outcomes to differ materially from those in such forward-looking statements. The risks and uncertainties relating to these statements include, but are not limited to, risks and uncertainties regarding the execution of our business strategy, increased competition for talent, our ability to attract and retain personnel, increase in wages, investments to reskill our employees, our ability to effectively implement a hybrid work model, economic uncertainties and geo-political situations, technological disruptions and innovations such as artificial intelligence (“AI”), generative AI, the complex and evolving regulatory landscape including immigration regulation changes, our ESG vision, our capital allocation policy and expectations concerning our market position, future operations, margins, profitability, liquidity, capital resources, our corporate actions including acquisitions, and cybersecurity matters. Important factors that may cause actual results or outcomes to differ from those implied by the forward-looking statements are discussed in more detail in our US Securities and Exchange Commission filings including our Annual Report on Form 20-F for the fiscal year ended March 31, 2025. These filings are available at www.sec.gov. Infosys may, from time to time, make additional written and oral forward-looking statements, including statements contained in the Company’s filings with the Securities and Exchange Commission and our reports to shareholders. The Company does not undertake to update any forward-looking statements that may be made from time to time by or on behalf of the Company unless it is required by law.

ISTANBUL, Aug. 14, 2025 /PRNewswire/ — Karpowership and Seatrium have celebrated the naming of Karadeniz LNGTS Americas, the fifth member of Karpowership’s LNG Terminal Ship (LNGTS) fleet. The ceremony also saw both companies sign a strategic partnership to convert the Karpowership’s next-generation Powership and LNGTS fleet.

Karadeniz LNGTS Americas will join the growing fleet of vessels operated by Karpowership, the world’s largest owner and operator of the floating power plant technology known as Powerships.

Karpowership and Seatrium senior executives attend the naming ceremony in Singapore

LNGTS units can be paired with Powerships (LNG-to-Power), which are multi-fuel enabled, to deliver electricity in regions where onshore infrastructure is limited and access to natural gas is absent.

“With thanks to our partners at Seatrium, whose innovation, expertise, and commitment have been integral to our journey, we are delighted to add Karadeniz LNGTS Americas to our expanding fleet,” said Orhan Remzi Karadeniz, Chief Executive Officer of Karpowership. “Our model of integrating Powerships and LNGTS offers countries a unique and cost-effective solution to achieving energy security while utilizing cleaner fuels. Our one-of-a-kind, industry-leading design and know-how is globally unique, with no equal in its field. We are very proud to have become a significant player in the LNG field in just six years.”

Karpowership owns 50 Powerships with an installed capacity of 10,000 MW and 11 LNGTS units, including those under construction or in the pipeline. Having a global footprint in 20 countries across four continents, Karpowership is delivering cleaner, reliable, and cost-effective electricity, including LNG-to-power projects in Brazil and Senegal – the latter being the first of its kind in Africa.

Today, Karpowership represents 1% of global installed Gas-to-Power capacity and aims to double that to 2% in the next 10 years. As a part of this plan, the company signed a Letter of Intent (LoI) with Seatrium to expand its floating power capabilities. According to the LoI, Seatrium will begin converting three high-capacity LNGTS and Karpowership’s next generation of Powerships, which are designed as a modular system adaptable to project needs. The new design will allow for the integration of advanced technologies such as CCUS (Carbon Capture, Utilization, and Storage) systems or turbines when required.

“This collaboration underscores Seatrium’s role in transforming the energy industry through innovation and strategic partnerships in energy assets. By uniting our world-class offshore engineering expertise with Karpowership’s pioneering energy solutions, we are advancing the development and deployment of rapid, reliable, and flexible power solutions to meet growing global energy demands,” said Chris Ong, Chief Executive Officer of Seatrium.

The naming ceremony and the LoI reaffirm Karpowership’s commitment to providing energy security, meeting countries’ needs today, and building resilience for the long term.

About Karpowership

Karpowership is a global energy company specializing in fast-track and integrated power solutions. As the only builder, owner and operator of the world’s largest Powership fleet, Karpowership’s vessels can deliver turnkey energy solutions wherever they are needed, connecting to the grid and generating electricity in less than 30 days. In addition to its signature Powerships, Karpowership offers floating LNG solutions, to support a cleaner, more flexible energy future. With over 25 years of experience, Karpowership remains committed to delivering sustainable and reliable power, empowering nations and communities.

Visit www.karpowership.com for more information.

About Seatrium

Seatrium Limited provides innovative engineering solutions to the global offshore, marine and energy industries. Headquartered in Singapore, the Group has over 60 years of track record in the design and construction of rigs, floaters, offshore platforms and specialized vessels, as well as in the repair, upgrading and conversion of different ship types.

Discover more at www.seatrium.com.

B2B Search Engine Accio surpasses 2 million users within 9 months of launch

NEW YORK, Aug. 14, 2025 /PRNewswire/ — Alibaba International today announced the next iteration in the evolution of its B2B search engine Accio, with the addition of the world’s first AI Agent for global trade. ‘Accio Agent’ has been released following Accio’s milestone of surpassing two million users. This leap marks Accio’s evolution from an AI-powered sourcing tool into a fully agentic AI platform.

According to Alibaba International’s latest survey of product-focused entrepreneurs, 40% of small and medium-sized businesses (SMEs) from around the world are now run by solo entrepreneurs who face tight constraints on time, resources and manpower. Accio Agent tackles this challenge by compressing tasks which typically require days of cross-team collaboration into workflows completed in minutes.

Redefining Global Trade Workflow

Accio Agent revolutionizes international commerce by automating 70% of traditionally manual workflows, compressing fragmented processes including  product ideation, prototyping, compliance checks and supplier sourcing into a seamless, AI-powered cycle.

Here’s how it works: Users start by inputting a product concept. The system instantly generates a tailored development plan, complete with market insights, regulatory guidelines and design specifications. With a single approval from the user, Accio Agent takes over conducting real-time supplier vetting, bulk RFQs and comparative analyses, and delivers a finalized, production-ready roadmap. One final click sends inquiries directly to pre-vetted global sellers listed on Alibaba’s b2b e-marketplace Alibaba.com, enabling b2b buyers to quickly decide on the right choice of supplier for them.

By slashing weeks of research and sourcing coordination into minutes, Accio Agent empowers SMEs and solo entrepreneurs to outpace traditional teams, turning fragmented workflows into a unified sprint from concept to global supply chain.

When AI Meets Industry Depth

Trained on 1 billion product listings and 50 million supplier profiles, Accio Agent revolutionizes global trade with AI that merges deep industry insights and strategic reasoning.

Unlike general AI agents, Accio Agent leverages advanced language models to evaluate customer feedback and supplier performance, uncovering hidden strengths like specialized customization capabilities. It also emulates expert procurement logic, assessing technical needs, risks and business objectives to balance critical trade-offs such as quality versus cost or innovation versus compliance.

Kuo Zhang, Vice President of Alibaba International, shared: “Accio Agent is a highly practical tool which solves a multitude of problems for businesses sourcing globally. It’s an AI agent designed to help you do business. It can handle multiple tasks simultaneously, operating like a team of dedicated professionals – sourcing agents, product developers, engineers, and market researchers – all working together to grow your business.”

AI in the e-commerce market is valued at USD 7.68 billion in 2025 and is expected reach USD 37.69 billion by 2032, exhibiting a compound annual growth rate (CAGR) of 25.5% from 2025 to 2032, according to Coherent research. Global trade hit a record $33 trillion in 2024, according to UN Trade and Development (UNCTAD).

Accio’s evolution into Agent AI underscores Alibaba International’s commitment to redefining global trade through innovation. By automating complex workflows and delivering actionable insights, Accio enables businesses to navigate international b2b sourcing with newfound confidence and agility.

Accio Agent is now available at Accio.com by switching to “Agent Mode”.

About Alibaba International

Alibaba International Digital Commerce Group (Alibaba International) is dedicated to supporting the development of global digital trade with AI-powered technology. It operates various platforms with distinctive business models, covering multiple countries and regions around the world.