MELBOURNE, Australia, May 22, 2025 /PRNewswire/ — Firstsource Solutions Limited (NSE:FSL) (BSE:532809), a leading global provider of transformational solutions and services and an RP-Sanjiv Goenka Group company, has partnered with Sanas, provider of the world’s first real-time speech understanding platform, to enable next-level customer conversations powered by AI.  

Aligned with Firstsource’s UnBPO™ philosophy, the integration of Sanas’ Real-Time Accent Translation technology marks a strategic leap in AI-first customer experience. This seamless, speech-to-speech solution eliminates accent and language barriers—enhancing clarity, reducing cognitive strain, and empowering agents to connect with global customers more confidently and effectively. As AI moves from pilot to performance, early adopters are already seeing the impact—128% more likely to report high ROI from their AI tools in CX. By embedding intelligent, unobtrusive tech into day-to-day operations, Firstsource is unlocking scalable, measurable value—boosting agent productivity, strengthening conversations, and delivering next-gen CX outcomes at speed and scale.

“At Firstsource, we seek partnerships that reflect our commitment to smart, scalable transformation—solutions that deliver maximum impact with minimal friction, improving both experience and outcomes. Our collaboration with Sanas is a powerful expression of the UnBPO™ philosophy: leveraging intelligent, human-centric technology to elevate performance and ROI.

“The Customer Experience (CX) landscape is undergoing a fundamental shift—from cost efficiency to outcome-driven impact. With Sanas’ AI-powered Real-Time Accent Translation, we are enabling more inclusive, fluid customer conversations — irrespective of who the customer is — a consumer, a student, or a patient — without the need for hardware changes or system overhauls. It is an innovation that works in the background but transforms everything.

“This is the Future of Work in action—a seamless human-AI partnership where technology enhances connection, boosts responsiveness, and empowers agents to perform at their best,” said Ashish Chawla, President – CX and Consulting at Firstsource.

The technology is industry-agnostic, enabling a host of benefits for enhanced communication across diverse industries. Early implementations of this technology in other enterprises have demonstrated significant performance results:

• 17% average increase in sales efficiency
• 21% improvement in Net Promoter Score (NPS) at a Fortune 20 global tech company
• 18% average reduction in AHT
• Zero instances of customers asking to speak with another agent
• 22% average boost in Customer Satisfaction (CSAT)
• 95% agent adoption rate

“We’re thrilled to partner with Firstsource to bring Sanas’ Real-Time Accent Translation technology to their global operations. This collaboration marks a major milestone in our mission to make communication more inclusive and effortless. Our groundbreaking AI technology, combined with Firstsource’s customer-first approach, enables contact center agents to have clearer, more effective conversations—regardless of accent or geography. Together, we are setting a new standard for exceptional agent and customer experiences alike,” said Sharath Keshava Narayana, CEO and co-founder, Sanas.ai.

About Firstsource

Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company (NSE: FSL) (BSE: 532809) (Reuters: FISO.BO) (Bloomberg: FSOL:IN), is a global leader providing transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries. With a global footprint across US, UK, India, Philippines, Mexico, Romania, Turkey, Trinidad & Tobago, South Africa, and Australia, we ‘make it happen’ for our clients, solving their biggest challenges with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. Our inch-wide, mile-deep practitioners work collaboratively, leveraging UnBPO™ — our differentiated approach to reimagining traditional outsourcing — to deliver real-world, future-focused solutions that drive speed, scale, and smarter decision, turning transformation into tangible results for our clients.

(www.firstsource.com)

About Sanas

Sanas provides the world’s first Real-Time Speech Understanding Platform powered by its patented AI technologies. Born from a mission to power a kinder, more compassionate world, Sanas is pioneering a revolution in human connection by making global, real-time communication more inclusive. Today, Sanas offers Real-Time Accent Translation and Two-Way Noise Cancellation. Founded in 2020, Sanas is led by a team of exceptional co-founders, including CEO Sharath Keshava Narayana and CTO Shawn Zhang.

(Sanas.ai)

Issued by the Sharjah Government Media Bureau

PARIS, May 22, 2025 /PRNewswire/ — His Highness Sheikh Dr Sultan bin Mohammed Al Qasimi, Supreme Council Member and Ruler of Sharjah, witnessed the signing of an agreement to digitise UNESCO’s global archive with a $6 million grant from the Sharjah Book Authority. The signing took place Wednesday morning at the UNESCO headquarters in Paris, in the presence of his wife, Her Highness Sheikha Jawaher bint Mohammed Al Qasimi, Chairperson of the Supreme Council for Family Affairs, and Audrey Azoulay, Director-General of UNESCO.

Sharjah Ruler signs $6M agreement to digitise UNESCO global archive

Agreement Signed Officially

The agreement was signed by Sheikha Bodour bint Sultan Al Qasimi, Chairperson of the Sharjah Book Authority (SBA), and Jennifer Linkins, Assistant Director-General for Administration and Management at UNESCO. The project, based on directives from the Ruler of Sharjah, aims to preserve global heritage, protect important documents, and ensure digital accessibility. It will span five years and include the digitisation of books, manuscripts, audio recordings, documentaries, and various archival materials.

Archive Tour Conducted

His Highness conducted a tour of the UNESCO Library and Archive, examining significant collections including global documents, books, and manuscripts. He was also informed about the essential functions of the library in supporting the organisation’s objectives and utilising its cultural.

Preservation Importance Highlighted

During the visit, His Highness viewed a number of aging historical documents, some of which had been impacted by deteriorating conditions. This emphasised the importance of the digitisation agreement.

A Comprehensive Historical Archive

The UNESCO archive stands as one of the largest and most important institutional archives globally, which includes nearly 80 years of historical records. The collection features more than 2.5 million pages of documents, 165,000 rare photographs, and thousands of hours of audio and video recordings, These materials capture pivotal moments in global cultural and educational history.

Digitisation Urgently Needed

Only 5% of the archive has been digitised, highlighting the significant value it holds, yet constrained by limited resources and various logistical and technical challenges. This underscores the critical necessity for assistance to expedite comprehensive digital transformation and protect the archive.

Sharjah’s Strategic Initiative

Approximately 95% of the archive remains undigitised, making Sharjah’s initiative a significant move towards converting this global legacy into accessible digital content for researchers, academic institutions, and cultural communities around the world.

Sharjah’s Vision Confirmed

Sheikha Bodour bint Sultan Al Qasimi remarked, “This grant exemplifies Sharjah’s commitment to preserving human heritage and protecting the world’s memory, highlighting knowledge as a fundamental element of sustainable human development. UNESCO’s global archive stands as a vital centre for the preservation of heritage, intellect, education, and culture, emphasising that its preserving is a shared moral responsibility.”

Knowledge Access Promoted

Sheikha Bodour bint Sultan Al Qasimi stated, “Sharjah has always held the belief that access to knowledge should be fair and inclusive, and that protecting human memory is vital for fostering creativity and progress. With this initiative, we are creating a new avenue for international collaboration aimed at building a future that respects the past while providing future generations the chance to learn from history and draw inspiration from its lessons.”

Ongoing Cultural Leadership

This agreement demonstrates Sharjah’s ongoing leadership, under the direction of His Highness the Ruler of Sharjah, in fostering knowledge and humanitarian initiatives. It reinforces the emirate’s position as a global hub for cultural preservation, heritage protection, and the promotion of Arab representation in international intellectual and scientific organisations.

Sharjah Ruler signs $6M agreement to digitise UNESCO global archive

Sharjah_Government_Media_Bureau_1

NEW YORK, May 22, 2025 /PRNewswire/ — The New York Stock Exchange (NYSE) provides a daily pre-market update directly from the NYSE Trading Floor. Access today’s NYSE Pre-market update for market insights before trading begins.

Kristen Scholer delivers the pre-market update on May 22nd

• Hinge Health (NYSE: HNGE), a digital health platform, raised $437 Million last night and will trade today on the New York Stock Exchange.
• Connected TV Adtech firm MNTN (NYSE: MNTN) also priced its deal last night, raising $187 million dollars. It will trade today on the New York Stock Exchange.
• Stocks are recovering early Thursday after the S&P 500 shed 1.7% Wednesday amid concerns about the deficit.
• The budget bill in the House of Representatives hit a roadblock on Tuesday. However, earlier this morning, President Trump’s tax bill did clear the house in a victory for the GOP and now advances to the senate.

Opening Bell
Hinge Health (NYSE: HNGE) celebrates the opening bell to mark its first day as a public company trading on the New York Stock Exchange

Closing Bell
Tanqueray Gin launches ‘Tanq Holiday’ a celebration among colleagues and friends of the mood-shifting moment ahead of a long weekend.

Click here to download the NYSE TV App

CAIRO, May 22, 2025 /PRNewswire/ — On May 20th, the global leading “Travel ⁺” auto brand JETOUR held the lite off-road T1 launch event at the Pyramid of Khufu in Egypt. The event was attended by Egypt’s Minister of Commerce, Minister of the Chinese Embassy in Egypt, Deputy President of the Egyptian Chinese Friendship Association (ECFA), and other distinguished guests. Egyptian superstar Tamer Hosny also made a special appearance at the event. Drawing over a thousand attendees, JETOUR hosted an official signing ceremony with Africa’s legendary football club, Al Ahly, naming JETOUR as the club’s top sponsor.

This marks JETOUR’s glorious return to Egypt with another blockbuster product, following its brand event held at the Pyramid in 2023. The launch not only introduces Egyptian consumers to a new product with rugged aesthetic design, advanced technology, and comfortable experiences, but also deeply integrates JETOUR’s “Travel +” culture with top African sports IPs. Through sports marketing, it builds a brand communication bridge that transcends cultural boundaries.

Deepening the Egyptian Market: Localization Strategy Drives a Win-Win Ecosystem

As one of the fastest-growing auto brands in recent years, JETOUR has achieved a global cumulative sales volume of over 1.7 million units in six years. In 2024, its annual sales exceeded 560,000 units, with a year-on-year growth rate of over 80%, creating the “JETOUR Speed” that has amazed the industry.

Mr. Dai Lihong, President of JETOUR Auto, said: “During our global development, JETOUR has received many travel stories from users worldwide. We are committed to developing world-class products with world-class technology to serve our customers. Our goal is to make the world fall in love with JETOUR!”

The launch of the T1 in Egypt marks another strategic milestone for JETOUR, following its recent breakthroughs in the Middle East and Central and South America. As a comprehensive embodiment of JETOUR’s latest technology, the T1’s design combines the ruggedness of boxy forms with the elegance of traditional SUVs. This series design has been honored with the German Red Dot Award—often regarded as the “Oscar of the Design.” The T1 offers the best horizontal space in its class, paired with the TOUR OS 2.0 operating system powered by the Qualcomm Snapdragon 8155 chips, delivering an excellent driving experience every time. It adopts a steel cage body structure, utilizing over 85% high-strength steel, ensuring safety for every user.

Previously, the JETOUR X70 PLUS, X90 PLUS, and DASHING all achieved impressive sales performance in Egypt. With the launch of T1, JETOUR’s product lineup will be further expanded, bringing new vitality to Egypt.

During the launch event, JETOUR also signed a T2/T1 KD agreement with Egypt KASRAWY Group. This not only means that JETOUR has brought new products exceeding expectations to Egypt but also demonstrates its development concept of “In Somewhere, For Somewhere”. By building local KD factories, implementing barter trade and other measures, JETOUR is establishing a solid presence in the Egyptian market, creating more employment opportunities, and achieving mutual benefit and win-win results with the Egyptian automotive industry chain.

Empowered by Sports Marketing: Partnering with the most celebrated Club to Expand Brand Value

Football is the most popular sport in Egypt, with more than half of the nation’s population being football fans. Meanwhile, the passionate and enterprising spirit represented by football highly aligns with JETOUR’s “Travel ⁺” culture of fearless exploration. Therefore, JETOUR collaborates with Al Ahly Club to promote the “Travel ⁺” culture in the football field.

Al Ahly Club, founded in 1907, is one of the most successful football clubs in Africa and the Arab world. Honored as the “African Club of the Century,” Al Ahly Club has won a total of 153 trophies in various competitions. The club has long dominated domestic championships and won a record 12 African Champions League titles, with a global fan exceeding 80 million.

In this collaboration, JETOUR, as a primary core sponsor, will have prominent exposure during the club’s home games and will enjoy various rights, including the portrait rights of players and vehicle displays at the stadium. Through the cross-industry integration of sports and the “Travel ⁺” concept, JETOUR aims to captivate consumers in Egypt with its rich brand culture, laying the foundation for the long-term success of its models in the Egypt.

In Egypt, T1 is embracing the new market and leading the trend of lite off-road SUV. The ambitious JETOUR will continue to forge ahead fearlessly. Through technological output, cultural integration, and industrial collaboration, it aims to achieve shared prosperity with the local market and embark on a beautiful “Travel ⁺” journey together with users!

The Data Intelligence for All themed event will feature keynotes from co-founders Ali Ghodsi, Matei Zaharia, Arsalan Tavakoli-Shiraji and Reynold Xin

Attendees will hear from Jamie Dimon, Chairman and CEO, JPMorgan Chase; Dario Amodei, Co-founder and CEO, Anthropic; and Satya Nadella, Chairman and CEO, Microsoft

SAN FRANCISCO, May 22, 2025 /PRNewswire/ — Databricks, the Data and AI company, today announced the full agenda and lineup of featured speakers for this year’s Data + AI Summit, a global event for the data and AI community. From June 9-12, more than 20,000 data and AI practitioners, leaders, and visionaries from over 160 countries are expected to convene, both at San Francisco’s Moscone Center, and tens of thousands more virtually, to discover the latest developments in generative AI, machine learning, analytics and data governance, alongside Databricks’ latest product innovations. This year’s Summit underscores Databricks’ deep and ongoing commitment to San Francisco, building on the company’s recent announcement to invest $1 billion into the city over the next three years. Tickets are still available; register here to join data leaders, open source enthusiasts as well as Databricks customers and partners.

Data + AI Summit will feature keynotes from Databricks co-founders — and the original creators of Apache Spark™, Delta Lake, MLflow, and Unity Catalog — Ali Ghodsi, Matei Zaharia and Reynold Xin. Attendees will also hear from a broad lineup of data and AI luminaries, open source pioneers and global thought leaders, including:

• Jamie Dimon, Chairman and CEO, JPMorgan Chase
• Dario Amodei, Co-founder and CEO, Anthropic
• Satya Nadella, Chairman and CEO, Microsoft, in a pre-recorded, virtual fireside chat

This year’s theme, Data Intelligence for All, will showcase how every organization can harness the power of data to develop its own AI apps and agent systems. Attendees can expect to hear from top experts, researchers and open source contributors as they share actionable best practices and compelling insights about their data journeys. Highlights include thought-provoking sessions from data leaders from pioneering companies like Adobe, Apple, AT&T, Block, Doordash, Doctors Without Borders, GM, Joby, Mastercard, Meta, NVIDIA, SAP, Unilever, U.S. Department of Veterans Affairs, Virgin Atlantic and Walmart.

The annual event will feature a compelling program including technical training sessions, open source community meetups, networking opportunities and industry-specific breakout events, including the following highlights:

• 700+ breakout sessions highlighting data intelligence, generative AI, data sharing, data governance and industry trends. Speakers will cover the latest innovations in Databricks AI/BI, Databricks SQL, Delta Sharing, Lakeflow, Mosaic AI, Unity Catalog and more in keynotes, lightning talks and hands-on training. Attendees will also receive technical deep dives on leading open source projects and technologies like Apache Spark™, Delta Lake, MLflow and more.
• Sessions covering everything from data management and governance to building AI agent systems in practice. Hear from Databricks experts and industry leaders on how they’re using data intelligence to drive real business transformation.
• Industry-specific content tracks that dive into the power of data intelligence within the Financial Services, Healthcare and Life Sciences, Public Sector, Retail and Consumer Goods, Manufacturing & Transportation, Energy & Utilities, Communications, Media and Advertising, Gaming and Tech industries. These forums and breakouts will highlight industry-specific data and AI use cases, customer panels, interactive demos and opportunities to connect with peers and partners in the Industry Lounge.
• Training and certifications with 30+ paid trainings, instructor-led courses and certification options. Courses will cover everything in the Databricks Data Intelligence Platform, from advanced data engineering to Gen AI model deployment — all hosted by industry-leading technical experts.
• Networking events for attendees to interact and collaborate with other industry experts. A Welcome Reception will be held on Tuesday, June 10, at 6:00 pm PT, along with additional partner networking events, executive networking events and dozens of evening receptions. Additionally, Databricks’ annual party, Data After Hours, will be held at 7 pm PT on Wednesday, June 11.
• Databricks’ annual Women in Data + AI meetup to honor women’s remarkable contributions and achievements in artificial intelligence, open source and software development. Learn more about data and AI as panelists share their career journeys, demonstrating how they blazed their own trail in the data and AI field.
• The new Marketing Forum gathers industry experts and innovators to explore how data and AI are transforming marketing. Discover real-world use cases, customer panels and best practices for data-driven marketing.
• All-day AI Agents Hackathon to kick off the first day of Summit, welcoming data scientists, engineers and analysts to join forces to create a novel proof of concept or unique technique on the development of innovative AI Agents using the Databricks Data Intelligence Platform!

Data + AI Summit will also showcase nearly 200 sponsors and partners, including AWS, Accenture, Deloitte, Google Cloud and Microsoft.

Check out the event’s full agenda to learn more. Register here.

About Databricks
Databricks is the Data and AI company. More than 10,000 organizations worldwide — including Block, Comcast, Condé Nast, Rivian, Shell and over 60% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to take control of their data and put it to work with AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake, MLflow, and Unity Catalog. To learn more, follow Databricks on X, LinkedIn and Facebook.

Contact: Press@databricks.com

TOKYO, May 22, 2025 /PRNewswire/ — SwitchBot, a rising brand in smart home automation and retrofitting, proudly announces the launch of two groundbreaking new products—SwitchBot Lock Ultra Vision Combo and SwitchBot Hub 3—designed to deliver a smarter, safer, and more seamless home automation experience.

SwitchBot Lock Ultra Vision Combo

The new SwitchBot Lock Ultra Vision Combo is the world’s first retrofittable smart lock with 3D facial recognition, featuring the SwitchBot Lock Ultra, Keypad Vision, and Hub Mini Matter Enabled.

Highlighting its innovation is the 3D facial recognition system, which employs over 30,000 infrared points to create a high-resolution, millimeter-level facial map for authentication. Recognition is instantaneous—within one second—and highly secure, with a false recognition rate of less than 0.0001% and facial maps secured locally with an AES-128 bank-level encryption system. The system functions reliably in a wide range of conditions, including low-light environments, due to the built-in 850nm infrared light.

With up to 18 unlocking methods—including facial recognition, auto unlock, NFC cards, semi-conductive fingerprint recognition, app control, and voice commands—SwitchBot Lock Ultra Vision Combo offers unmatched versatility. Designed for nearly universal compatibility, the device can be installed on 99.9% of existing locks, such as Night Latch, Mortise, and Jimmy Proof etc., without the need for drilling or structural modification.

The FastUnlock™ system ensures near-instant unlocking by maintaining an always-on Bluetooth connection with the Keypad Vision. Equipped with an advanced motor that is 122.2% faster and 10.5% stronger in torque than its predecessor, it offers a remarkably quiet operation, measuring as low as 20 dB while working on its own, and precise control. In addition to the various modes of High Speed, Default, and Quiet, the Lock Ultra Vision Combo also provides a specially designed Night Mode, enabling auto locking at a specific time, creating an even quieter door entry experience at nighttime.

Moreover, SwitchBot Lock Ultra Vision Combo also features a three-tier battery design designed for maximum resilience that includes a large rechargeable main battery that could last up to 9 to 12 months, a backup CR123A cell, and an electrolytic emergency unlocking system for the most ultra reliability even in emergencies when the main battery is out of power. Meanwhile, the device also boasts an elegant, ultra-thin design with three wooden pattern pads and a 6-tier security system for ultimate peace of mind with ultra security.

The SwitchBot Lock Ultra Vision Combo will be available on SwitchBot’s official website and Amazon stores for $249.99/£299.99/€299.99/$349.99 (CAD). Meanwhile, SwitchBot also offers Lock Ultra Touch Combo on the SwitchBot’s official website and Amazon stores for $209.99/£249.99/€249.99/$299.99 (CAD).

SwitchBot Hub 3

Completing the new offerings, the SwitchBot Hub 3 serves as a powerful, Matter-enabled smart home control hub. SwitchBot Hub 3 can integrate with over 100,000 infrared (IR) devices, streaming TVs, and the SwitchBot ecosystem, meanwhile, it can also bring SwitchBot products to Matter.

Moreover, the device can also send up to 30 programmable commands to activate automation scenes consisting of Matter-compatible products from other brands that are already integrated into Apple Home, providing users with a centralized, intuitive interface to manage their entire home.

The device features the exclusive Dial Master™ rotary controller, enabling ultra-precise control over volume, temperature, and more. In addition, it offers customizable scene buttons and real-time indoor/outdoor environmental data monitoring. Meanwhile, the Hub 3 is also capable of creating custom automation routines, supporting energy-saving behaviors and enhanced user comfort through the combination of built-in sensors and preset criteria.

The SwitchBot Hub 3 will be available on SwitchBot’s official website and Amazon stores for $119.99/£129.99/€129.99/$149.99 (CAD) on May 22.

In addition to the products above, SwitchBot will also be revealing a series of their new innovations on their YouTube channel, including the SwitchBot AI Hub, Smart Video Doorbell, K20+ Pro, Garage Door Opener, Plug Mini (EU), Safety Alarm, Smart Radiator Thermostat, and a brand new light series.

For more information, visit SwitchBot’s official website or follow SwitchBot on Twitter, Instagram, Facebook, and YouTube.