Tag Archives: opens

EDL Opens Call Centre for Public Feedback

Electricite Du Laos (EDL) has opened a larger call centre with the phone number 1199 so that consumers can make complaints or recommendations regarding the company’s operations.

According to a notice issued by EDL, the call centre was previously operational but could only accept one call. As of December 1 the service has been extended and the centre can now receive 10 calls simultaneously.

EDL encourages the public to comment on matters such as billing errors, fires, the service provided by officials, and any other issues.

Services have improved after a large number of complaints were lodged in May and June about mistakes in electricity bills.

In a similar move, last month the government also provided a telephone hotline number (1516) so that members of the public could make suggestions regarding government performance.

In a notice to announce the hotline, the Prime Minister’s Office said it was provided on the advice of Prime Minister Thongloun Sisoulith.

Observers welcomed the move, but said it was equally important to ensure that the issues people raised are taken seriously and addressed in a timely and efficient manner.

Several state bodies currently operate hotlines, encouraging citizens to voice their concerns and seek explanations and solutions from the relevant bodies.

A few years ago, the National Assembly launched its own hotline (156), which operates during ordinary sessions twice a year.

The hotline has received upwards of 1,000 calls during debate sessions, following which the Assembly invites the agencies responsible to clarify the issues raised by callers.

Minister of Natural Resources and Environment, Mr Sommad Pholsena, said his ministry is also setting up a hotline (1514), which will be operational soon so that people can directly raise concerns relating to the operations of the ministry.

Ms Khemmani, from the Ministry of Industry and Commerce, also said in June that the ministry had opened a hotline (1510) to enable members of the public to inform them about trade-related issues.

Since June, at least 62 calls have been made informing the ministry about problems ranging from the sale of out-of-date foods, unreasonably high electricity bills, public transport scams, and internet problems.

In addition, the Ministry of Public Security opened a hotline (1191) in August as part of the Police Command Centre Project. It enables callers to inform police about crimes and other social issues, thereby easing the process of investigation and more efficiently addressing security issues.

People who want to report an emergency or are in need of assistance from the police can call the hotline free of charge.


Source: Vientiane Times

Free HIV/AIDS Treatment Centre Opens in Vientiane

The Ministry of Health recently opened a new unit to treat people living with HIV/AIDS at Mittaphab Hospital in Vientiane.

The unit comprises patients’ rooms, a laboratory, a counselling room, a pharmacy and other facilities.

The unit’s primary focus is to provide patients with advice on sexually transmitted infections, HIV/AIDS, reproductive health, and other related issues.

Director of the Centre for HIV/AIDS/STI, Dr Bounpheng Philavong, said at the opening ceremony the unit plans to distribute information on the risks of HIV to the public.

The unit also plans to run awareness campaigns, which especially target young people, with an added focus on adolescents and sex workers. They will be invited to participate in various activities to help them better understand HIV and AIDS.

Some 11,000 people are estimated to carry the HIV infection in Laos. Fully 7,000 of them have not received treatment and 100 have recently died. Over 4,000 people living with HIV, including 227 children, have received treatment with antiretroviral drugs.

We believe the alarming increase in the rate of HIV infection is due to the fact more people are becoming aware of the dangers of the disease and are turning up at clinics and hospitals for testing, Dr Bounpheng said.

According to the Centre for HIV/AIDS/STI in Vientiane, there are 10 units that treat HIV/AIDS free of charge, including two units in Vientiane at Setthathirath and Mitthaphab Hospitals, in addition to clinics in the provinces of Khammuan, Savannakhet, Champassak, Luang Prabang, Luang Namtha, Bokeo and Huaphan.

According to UNAIDS, at the end of 2010, an estimated 34 million people were living with HIV globally, including 3.4 million children under the age of 15.

There were 2.7 million new HIV infections across the globe in 2010, including 390,000 among children over 15 years of age.

Globally, the annual num ber of newly infected peop le with HIV continues to decline, although there is stark regional variation. In Sub-Saharan Africa, where most of the newly infected people live, an estimated 1.9 million people became infected in 2010.


Source: Vientiane Times

Feuang District Opens its Doors for Adventure

The hidden and untouched nature of Feuang district in Vientiane province will become more widely known, with the district moving to open its doors to adventure activities.

One man who loves the nature there, Mr. Vanna, is now seeking to develop his beloved hometown to become a land of adventure.

Mr. Vanna became a developer for Feung district’s tourism activities after gaining permission from district authorities to make the area more exciting for visitors.

Having previously worked in the tourism sector in Vangvieng, he has seen the potential district’s landscapes, rivers, and mountains when it comes to natural adventures.

Vanna is now developing adventure activities that focus on creating different activities, some of which tourists have never seen in Laos.

I am making bamboo rafts that tourists can paddle along the Nam Lik River, which brings them closer to nature, Vanna said while driving his minivan.

Of course, the district has a big river which also fuels a power plant, and many mountains which are suited to adventure activities.

Last year, Vanna served tourists for a pilot project of bamboo rafts to bring tourists in touch with nature.

Each bamboo raft weighs between 5-10 kilos, which tourists can paddle by themselves or be helped by a guide as they take in the beautiful surroundings.

Meanwhile tourists can also take power boats to explore the waterfalls through the Nam Lik basin.

There is still no road access so tourists must take a 50 minute boat ride on the Nam Lik reservoir before walking for a further 20 minutes to the waterfall.

When trekking to the waterfall, visitors will be reminded of the Lao proverb that the road to hell is easy but the path to heaven is difficult.

But once they arrive at the beauty of the waterfall, they will quickly forget their tiredness as they take in the crystal clear water and cool fresh air.

Visitors should remember that it is more than two hours to the waterfall and back so they should be careful to plan their trip.

Before you return, don’t miss talking to the fishermen who spend their life fishing from small floating houses along the Nam Lik basin. Easy going and relaxed, they will always welcome a chat.

With all of the adventure in Feung district, you can’t do everything in just one day; there is still the kayaking and famous tubing’ down the Nam Lik river over a distance of 10-15 km.

These activities will let you and your friends make time for sitting by the river and enjoying the spectacular scenery, fresh air and distant laughter.

If you dislike kayaking or tubing you can also hire a speed boat. The prices depend on where you want to go.

If you like swimming in the fresh, cool water in the early evening, you can ask for a guide to take you to the best swimming spots but be warned, the water can be very cool.

Watching the sun rise over the mountains is another photogenic moment. If you want to get a better view you should make your way down to the riverside, where you can relax to the tranquil sounds of the gurgling water.

The lifestyle of the people in this district is easy-going and you can see local residents enjoying a refreshing bath in the river or fishing in the early morning.

The weather at this time of year is perfect for a visit; warm enough for a quick dip in the river and cool enough for a relaxing evening.

Feuang district is still developing its tourism industry, so there are only a few guesthouses and bars to serve visiting tourists.

The district is appropriate for easy-going tourists who love the peaceful touch of nature and the locals’ lifestyles.

How to get to Feuang district

Feuang district is about 100 km from Vientiane along Road No 13 North, where you take a left turn at the junction at Hinheup. You can get there by bus or pickup truck.

If visitors need to book a guesthouse in advance, they should contact the Feuang district Information, Culture and Tourism Office.


Source: Vientiane Times

NA Session Opens to Debate National Issues

The National Assembly (NA)’s Eighth Legislature opened its second ordinary session yesterday to debate issues of national importance.

Ho Chi Minh Trail Exhibition Opens in Vientiane

A photo exhibition about the wonderful Ho Chi Minh Trail in Laos was opened in Vientiane Capital on September 26 to celebrate the 55th anniversary of the Ho Chi Minh Trail in Laos (1961-2016).

Lotteria Opens First Laos Outlet

Lotteria will open its first outlet in Laos on Sept. 9, it announced on Sept. 4. This is the first time the South Korean fast food company has entered the Southeast Asian country.

Starting with the two-story store in the capital city of Vientiane, the fast food franchise will open a total of 18 outlets in Laos by 2020 under a partnership with Sokxay Chaleun Group, a local distribution specialist.

Lotteria already has 212 outlets in Vietnam, 34 in Indonesia, 18 in China, 8 in Myanmar, 3 in Cambodia and 2 in Kazakhstan.

Source: The Korea Herald

Obama to Visit Laos As Country Opens Up to Vietnam & US Influence

The secretive communist government of Laos, a country with a population of less than 7 million, rarely causes a ripple on the diplomatic circuit. And yet its sleepy capital will spring to life next week when global leaders arrive for an Asian summit.

Muong Thanh Group Opens Five-Star Hotel in Laos

Vietnamese Muong Thanh Group on July 29 inaugurated the five-star Muong Thanh Luxury Vientiane Hotel in Laos’s capital of Vientiane, which is its first hotel abroad, marking a new progress in the firm’s ambition to become the largest hotel chain developer in Indochina.