In the news release, NetGain Systems Launches Astra AI, the World’s First Large Language Model Purpose-Built for IT Asset Observability and Management, issued 16-Jul-2025 by NetGain Systems over PR Newswire, we are advised by the company that the official website for Trident Digital Tech Holdings is www.tridentity.me rather than “https://www.tridentdigital.sg” as originally issued inadvertently. The complete, corrected release follows:

NetGain Systems Launches Astra AI, the World’s First Large Language Model Purpose-Built for IT Asset Observability and Management

Astra evolves how enterprises anticipate and resolve IT issues before  they disrupt businesses and their complex digital infrastructures.

Key Highlights

• NetGain Systems has launched Astra AI, the first Large Language Model (LLM) purpose-built for IT observability, delivering automation, anomaly detection, and predictive insights across complex digital infrastructure. Astra AI is starting with 500TB of domain-specific data from more than 20 years of enterprise IT environments
• New LLM addresses a fast-growing USD $4.1B observability market by helping enterprises detect and resolve infrastructure issues proactively
• Astra AI supports CIOs with intelligent, real-time insights while aligning with Singapore’s Smart Nation and AI goals launched in November 2024. Inspired by the Southeast Asia-focused LLM initiative, NetGain shares its vision and is actively looking to contribute to advancing sovereign AI through enterprise-grade innovation.

SINGAPORE, July 16, 2025 /PRNewswire/ — NetGain Systems, a leading Singapore-based innovator in IT observability, has announced the release of Astra AI, the first-ever Large Language Model (LLM) specifically trained to enhance IT asset visibility and proactive infrastructure management. Built on more than 20 years of operational expertise, Astra AI delivers a new level of automation, context awareness, and performance insight for enterprise IT teams.

Unlike general-purpose LLMs, Astra AI is engineered specifically for IT environments. It applies deep contextual learning to help operations teams detect anomalies, trace dependencies, and optimise system performance. Based on the LLama 4 architecture and fine-tuned in-house by NetGain Systems, Astra AI supports predictive analytics, real-time issue triage, and intelligent forecasting.

According to MarketsandMarkets, the global observability tools market is expected to grow from USD $2.4 billion in 2023 to USD $4.1 billion by 2028, reflecting the increasing importance of intelligent monitoring. In Southeast Asia, digital transformation is accelerating. Business outages in the region cost an average of USD $2.5 million per hour – well above the global norm –  highlighting the urgent need for proactive, AI-enabled observability tools.

“Astra AI goes beyond conventional AI tools. It is a purpose-built system engineered to understand IT infrastructure with the depth and precision of a seasoned systems architect,” said Toh Soon Seah, CTO and Founder of NetGain Systems. “It can trace dependencies, recognise system behaviours, anticipate failures, and provide actionable recommendations while ensuring that all client data remains private and secure.”

Astra AI processes structured and unstructured data including logs, metrics, configurations, and traces. It generates natural language responses tailored to enterprise-scale queries. Rather than relying on fixed alert thresholds, Astra AI continuously analyses environmental context to detect early signs of infrastructure stress or failure.

Organisations can deploy Astra AI on premise for high-security requirements or in the cloud for scalability. The system is designed for speed and efficiency, delivering most analytical responses within 1–3 seconds. Even complex summaries across large datasets complete within minutes, maintaining usability across a wide range of enterprise applications.

“Astra AI has significantly enhanced our operational capabilities,” said Leo Tan, CTO of Trident Digital Tech Holdings. “This is what domain-specialised AI looks like in practice. It understands IT telemetry and infrastructure with the depth and intuition of a seasoned engineer. Astra AI’s real-time analytics and insights enable more effective monitoring and management of our digital services.”

Astra AI is launched at a time when enterprises face the challenge of managing distributed, hybrid, and fragmented IT systems. This fragmentation complicates visibility, introduces new vulnerabilities, and makes root cause analysis increasingly difficult. As IT ecosystems continue to scale across on-premise, private cloud, and multi-cloud environments, IT operations teams are often overwhelmed by siloed alerts, inconsistent data formats, and a growing skills gap. They are in a reactive position that limits their ability to drive their businesses forward.

Astra AI’s deep contextual understanding helps bridge these silos by providing unified intelligence that correlates signals across the full IT stack. It empowers teams to move beyond reactive monitoring, shifting toward proactive management and continuous optimisation. By embedding this intelligence into everyday IT operations, Astra AI prevents downtime while strengthening overall system resilience and agility.

Traditional monitoring tools lack the flexibility and intelligence to adapt to these dynamic environments. Astra AI’s contextual learning engine fills this gap by delivering operational clarity and proactive risk mitigation, preventing disruption to businesses.

NetGain Systems’s product and technology development strategy aligns with Singapore’s Smart Nation and AI goals. Astra AI was inspired by the government’s Southeast Asia-focused LLM initiative and shares its vision to build sovereign, locally relevant AI that advances enterprise resilience.

“This launch reinforces Singapore’s potential to lead in applied AI for enterprise infrastructure,” said Toh. “We built Astra AI to be the foundation for the next generation of AI-driven operations. It was designed here, for this region and globally, to meet the performance, security, and compliance needs of enterprises.”

NetGain Systems is actively engaging CIOs, technology executives, and managed service providers to participate in early-access pilots of Astra AI. Demonstrations will be tailored to each organisation’s infrastructure and strategic goals.

Please visit http://netgain-systems.com for more information. For interview and demo requests, please contact us.

About NetGain Systems

Founded in 2002 and headquartered in Singapore, NetGain Systems is an innovative leader in AI Ops for IT, specializing in monitoring, observability, and infrastructure management. It fills a market need that has existed for years. It is the first company in the world to develop a LLM specifically designed for unified IT observability and security across entire enterprise infrastructures. The company’s AIOps platform automates threat detection, predicts system failures via machine learning, and prevents downtime across hybrid cloud, IoT, and legacy IT environments. NetGain Systems’ solutions comply with regional standards, including IMDA cybersecurity requirements, and are customised for diverse markets in Asia and globally.

For more information, visit www.netgain-systems.com.

About Trident Digital Tech Holdings

 Trident is a leading catalyst for digital transformation in technology optimization and Web 3.0 activation. Its flagship product, Tridentity, is a blockchain-based identity platform that is designed to deliver secure single-sign-on authentication across diverse industries. Trident’s mission is to become a global leader in Web 3.0 enablement, connecting organizations to reliable and secure digital infrastructure with optimized user experiences, with a strong focus on Southern Africa and other high-growth markets.

For more information, visit http://tridentity.me. 

Media Contact

Kim San
PR Consultant
Axiom Forge PR
Phone: +65 8266 7086
Email: kimsan@axiomforgepr.com

Isabelle Pan
Marketing Manager
NetGain Systems
Email: isabelle@netgain-systems.com
Contact: 6815 8288

KUALA LUMPUR, Malaysia, July 17, 2025 /PRNewswire/ — Malaysia’s IT landscape is undergoing rapid growth, with the digital transformation market projected to reach USD 10.68 billion by 2025 and expand to USD 25.4 billion by 2030. This surge reflects Malaysia’s strong commitment to becoming a digital-first economy, powered by innovation, modernization, and global competitiveness.

To support this vision, the Malaysian government has launched major initiatives such as the MyDIGITAL Economy Blueprint, which channels investments into infrastructure, talent, and digital policy. The country also aims to position itself as a regional AI hub. Yet, despite this progress, many Malaysian businesses remain hesitant to embrace digital transformation. Concerns around cost, complexity, and change management lead many to cling to manual workflows and disconnected systems, slowing the pace of true adoption.

Digital success requires more than just advanced technology. It depends on social readiness, public trust, digital literacy, and organizational support. Understanding this, HashMicro, a Singapore-based enterprise software provider, has built its reputation across Southeast Asia by offering solutions that align not only with operational needs but also with local business mindsets.

“In Southeast Asia, we often assume that what worked in the past will always work,” says Lusiana Lu of HashMicro. “But the world has changed. At HashMicro, we focus not just on building features, but on creating the conditions that make those features truly work.”

HashMicro helps businesses transition smoothly through an intuitive, integrated ERP system that simplifies complex operations. With ready-to-use templates, automation flows, and a user-friendly interface, it enables companies to modernize without having to rebuild from scratch. The platform unifies fragmented processes into one source of truth, bringing clarity, speed, and consistency to daily operations.

Beyond tools, HashMicro invests in people. Internal teams receive continuous training to master every feature and update, and this expertise is passed on to clients to help them fully leverage the system in their unique environments. “We don’t just build tools, we build the people behind them,” Lusiana explains.

Compliance is another key strength. HashMicro localizes its systems to match regional regulations and provides ongoing updates to ensure businesses stay aligned with local policies. As digital transformation accelerates in Malaysia, HashMicro offers not just software, but confidence. “Once Malaysian businesses see how manageable the transition is,” says Lusiana, “they don’t just adapt, they grow.”

The Maritime AI leader and Singapore’s digital trade infrastructure will collaborate to enhance industry tools and promote digital adoption across the trade finance sector

LONDON and SINGAPORE, July 17, 2025 /PRNewswire/ — Windward, the leading Maritime AI™ company today announced it has signed a Memorandum of Understanding (MoU) with Singapore Trade Data Exchange Services Pte. Ltd. (“SGTraDex”), Singapore’s digital infrastructure for trade data exchange.

The strategic partnership aims to advance digital transformation in supply chain financing by co-developing tools and initiatives that strengthen due diligence, enhance compliance, and enable more informed financing decisions across the trade ecosystem. Under the terms of the MoU, both organizations shall endeavor to jointly develop industry solutions for the purpose of accelerating adoption of digital solutions in trade finance. The collaboration will leverage Windward’s advanced Maritime AI™ capabilities and SGTraDex’s role as a trusted digital utility connecting supply chain ecosystem partners. Together, the organizations will work to address evolving challenges in trade finance by promoting greater interoperability, transparency, efficiency, and digital connectivity across maritime trade operations.

“This partnership with SGTraDex represents a significant step forward in our mission to transform global trade through advanced AI and digital connectivity,” said Ami Daniel, CEO and Co-Founder of Windward. “Singapore is a strong leader in both the trade finance industry and global shipping, and SGTraDex is a key digital infrastructure leader in the region, making it the ideal partner for advancing maritime AI solutions. We are proud to collaborate with them to foster innovation that strengthens the integrity and resilience of international maritime trade.”

“Our collaboration with Windward aligns with SGTraDex’s mission to facilitate trusted, secure and inclusive data sharing across supply chain ecosystems,” said Tan Chin Hwee, Chairman of SGTraDex. “Windward’s cutting-edge Maritime AI capabilities complement our digital infrastructure, creating new opportunities to enhance trade and supply chain efficiency, as well as transparency. Together, we will promote the adoption of digital solutions that streamline information flows and build greater connectivity for the supply and trade ecosystem.”

About Windward

Windward is the leading Maritime AI™ company, providing an all-in-one platform to accelerate global trade. Windward’s AI-powered decision support and exception management platform, enhanced with Generative AI, offers a 360° view of the maritime ecosystem and enables stakeholders to make real time, predictive intelligence-driven decisions to achieve business and operational readiness.

By integrating advanced AI and Generative AI capabilities, Windward delivers deeper insights, automated risk analysis, and enhanced maritime intelligence and context. Windward’s Maritime AI™ supports companies across industries. The company’s clients range from energy supermajors, shipowners, mining companies, freight forwarders, and port authorities, to banks, insurers, and governmental organizations.

For more information visit: https://windward.ai

About SGTraDex

Launched on 1 June 2022, the Singapore Trade Data Exchange (“SGTraDex”) is a digital utility that facilitates the sharing of data between supply chain ecosystem partners, streamlining information flows through a common data highway where data can be shared in a trusted, secure and inclusive manner.

SGTraDex is a public-private partnership founded by IMDA, PSA, Trafigura, DBS, Jurong Port, OCBC, ONE, Advario, PIL, Standard Chartered and UOB. Their proprietary technology aims to resolve pain points in supply chain ecosystems including a heavy reliance on a paper-based system which lacks efficiency, transparency, and sustainability.

The move to digitalise information will increase productivity and build supply chain resilience. New efficiencies and opportunities will be unlocked when ecosystem partners can collaborate to achieve a shared visibility of the end-to-end supply chain.

For more information, visit sgtradex.com

HONG KONG, July 17, 2025 /PRNewswire/ — The Hong Kong Polytechnic University (PolyU) is committed to promoting interdisciplinary research to provide solutions to pressing societal problems. In 2022, the University established the PolyU Academy for Interdisciplinary Research (PAIR) with an aim to facilitate interdisciplinary research, transfer technologies to stakeholders, inspire innovation across disciplines, and collaborate with top institutions in the world.

To raise the community’s understanding of interdisciplinary collaboration and its importance in driving positive transformations within societies, the Academy launches the PAIR Advanced Education Programme, to disseminate foundational and advanced knowledge in science and technology on topics that are closely related to daily living.

The first course, focusing on “Healthy Life and Smart Living”, will start this fall. This thirteen-week course, designed by PolyU experts in related disciplines, covers six applied science disciplines including: food and nutrition, sports, smart ageing, mental health, sharp vision, and Chinese medicine. Through the course, learners will understand the overall landscape of some of the pressing problems currently facing the world, as well as PolyU-led innovations that aim to tackle these issues, and technology challenges in related fields.

The course does not require learners to have relevant knowledge background and is particularly suitable to individuals who wish to broaden their understanding of interdisciplinary science and know about recent developments in science and technology. The course is offered in dual mode, that is, students can choose to attend classes in-person or online, providing flexible learning options to interested learners coming from Hong Kong and abroad. Learners fulfilling attendance requirement are eligible to apply for a certificate of completion.

To encourage the community’s active participation in sci-tech learning, the first course is offered free of charge to eligible members of the public. The course has received enthusiastic response since its launch. Quota for physical class attendance is now full, while quota for online attendance is available on a first come, first served basis. Course enrolment will close on 31 July. For enrolment or details, please visit the programme website: https://www.polyu.edu.hk/pair/education/.