HONG KONG SAR – Media OutReach – 23 March 2021 – GP Industries Limited (“GP Industries”) is pleased to announce that its major wholly-owned subsidiary, GP Batteries International Limited (“GP Batteries”) has earned Gold Zero Waste to Landfill (ZWTL) Validation from UL for its manufacturing facility located in Tebrau, Malaysia, making it the first plant in the country to earn gold level validation. The plant has achieved a 96% diversion rate with 4% thermal processing and energy recovery and it is the third GP Batteries plant in Malaysia to earn the ZWTL Validation. The achievement of UL ZWTL Validation for all plants in Malaysia represents yet another milestone for GP Batteries and its commitment to advance its sustainability performance.

In 2020, GP Batteries earned Silver ZWTL Validation for three facilities in the Asia Pacific region. Since then, it has continued to increase waste diversion in those plants, improving its year-over-year performance. GP Batteries’ Tebrau plant is the first plant in Malaysia to earn the Gold ZWTL Validation, meeting the requirement of waste diversion levels of 95%–99%. Based on lessons learned during the waste diversion validation process that took place at their other plants, GP Batteries was able to implement best practices and process improvements at the Tebrau plant that helped increase waste diversion and achieve the gold level validation.

GP Batteries’ project teams in Malaysia and China are dedicated to the Zero Waste To Landfill initiative and despite unique challenges in each location, GP Batteries has worked with UL to continue to advance its ZWTL efforts and hope more facilities can achieve the validation.

President of GP Batteries, Victor Chong commented, “Sustainability has always been one of our major focuses in developing products and manufacturing capabilities. The achievement of Gold Validation for our newest plant in Malaysia demonstrates our commitment in waste reduction. We are proud that our efforts have enabled us to achieve greater waste diversion rates thus further advancing our sustainability performance.”

“GP Batteries’ achievement of Gold ZWTL Validation for its newest plant in Malaysia, combined with its continued improvement of waste diversion performance in its other three plants, demonstrates its ongoing commitment to improving sustainability performance,” said Doug Lockard, Vice President and General Manager, Retail and Consumer Products, UL.

About GP Industries

Listed in Singapore since 1995, GP Industries Limited (“GP Industries”) is the main industrial investment vehicle of Gold Peak. It is an international manufacturing and marketing group comprising batteries and electronics businesses.

In addition to its investments in GP Batteries International Limited, GP Industries is also engaged in the development, manufacture and marketing of electronics and acoustics products. To learn more about the company, please visit GP Industries’ website at www.gp-industries.com

About Gold Peak

Gold Peak Group is an Asian multinational group which owns high-quality industrial investments via GP Industries Limited, its major industrial investment vehicle. The Group has built renowned brand names for its major product categories, such as GP batteries, KEF premium consumer speakers and CELESTION professional speaker drivers.

The parent company, Gold Peak Industries (Holdings) Limited (“Gold Peak”, stock code: 40), was established in 1964 and has been listed on the Stock Exchange of Hong Kong since 1984. Currently, Gold Peak holds an approximately 85.5%* interest in GP Industries which is publicly listed in Singapore.

Gold Peak Group has manufacturing, research and development, marketing and distribution operations in more than ten countries around the world.

To learn more about the company, please visit Gold Peak’s website at www.goldpeak.com

( * shareholding % as at 23 March 2021)

AMSTERDAM, THE NETHERLANDS – EQS Newswire – 23 March 2021 – Further to the notice released on 16 February 2021 pursuant to which (i) a Proposal, (ii) a first addendum to and amendment of the Proposal (“First Addendum“) and (iii) the Proposal as amended by the First Addendum (“First Amended Proposal“) were made available, notice is hereby given to inter alia certain creditors (“Scheme Creditors“) of Steinhoff International Holdings Proprietary Limited (the “Company“), of a second addendum to and amendment of the First Amended Proposal (the “Second Addendum“) and of the availability of (i) the Second Addendum and (ii) the First Amended Proposal as amended by the Second Addendum, together with the annexures thereto (the “Amended Proposal“).

1 ACCESSING THE SECOND ADDENDUM AND THE AMENDED PROPOSAL

The Second Addendum and the Amended Proposal and its annexures are available at www.SteinhoffSettlement.com, www.steinhoffinternational.com and by completing a request form from the Registrar of the High Court of South Africa, Western Cape Division, Cape Town.

TRANSLATIONS OF THIS NOTICE

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The rise of a new industry owing to the UK house purchasing trend

HONG KONG SAR – Media OutReach – 23 March 2021 – Different from other agents, BNOOK Property Limited (BNOOK) does not only source properties for clients, but also follow-up all the search documentations as well as surveyor reports, handling and advising any critical matters that possibly happen in purchasing a property. No matter for clients planning to relocation or buy-to-let, the whole BNOOK team assists all buyers from the beginning to completion, walking through all this uneasy UK property purchase journey with clients.

As a registered company in both HK and UK, BNOOK specializes in searching for second-hand brick and block properties. The service locations cover from the South (such as Southampton) to the North (Scotland). BNOOK is a Property Consultant who almost covers the largest number of areas in the UK.

Top 10 potential risks when purchasing UK properties

Everyone especially for the Hong Kong (overseas) buyers seem to be fancy about properties in the United Kingdom lately. Some of them aim at investing for stable cashflow returns; while some of them are for living because of relocation to the UK. The new demand leads the rise of a new industry. Nowadays, there are people claimed to be Property Sourcing Agents. However, some of them are one-man-band; while some do not even own a company, but are helping Hong Kong people to do “viewings” only as part-time “viewers”.

Below are the top 10 potential risks that overseas buyers must pay attention to. These are gathered by BNOOK which is founded by a group of experienced UK property investors. BNOOK reminds all overseas buyers should carefully select a reliable UK Property Consultant who helps to avoid all these traps.

1) New-built property, Property under construction, Second-hand property, Auction House, Retirement House, etc. There is a huge variety of UK properties.

It’s not like all the apartments in HK, there is a huge variety of UK properties. For example, an “Auction House” is immediately exchanged (must be completed) once the buyer wins the bid, even though there are any defects after reviewing the Home Buyer Report. BNOOK provides due diligence service of filtering all these properties for clients and to make sure that there are no tricks before recommending and putting offers.

2) Title and ownership are not just a fine line in between

In the United Kingdom, purchasing a house is usually with the land. Some of them are Freehold, Leasehold or even Shared Ownership. There was a case happened to one Hong Kong buyer who was originally looking for a Freehold property, unfortunately the previous owner had ceded certain part(s) of the territory for building one another house and sold it for profit. Eventually the buyer had lost the part of the territory. Therefore, an experienced Solicitor / Conveyancer as well as a Property Consultant (but not the part-time Sourcing Agent) who are proficient in UK properties would be helpful to the buyers to figure out and advise whether the property is worth purchasing at no risk.

3) The complexity of a Home Buyer Report

A full Home Buyer Report is conducted by a professional Surveyor. The report contained more than 30 pages that listed the conditions of structural problems, any signs of damping, any potential risk of asbestos, and all of these conditions will be labelled with 3 levels of urgency. The report is explained with many technical terms and jargons that are not easily understood merely by a “Google Translate” tool. BNOOK’s service includes reviewing and analysing the details of the report, help judging whether this property is worth purchasing, and these are more than just a “property seller” can handle.

4) The solicitor disappears or neglection after engagement

In terms of working attitude, there is a cultural difference between Hong Kong and the United Kingdom. The former one used to be fast-responding, efficient, and more flexibility in work; while the latter one is rather following the prescribed route and not to be too aggressive. There was a case of client’s previous experience before reaching BNOOK Property Limited – there was no news in 2-3 months after engaging the solicitor, and it was found that the solicitor did not even started any searches after the mortgage has been offered. As a result, the seller was not willing to wait anymore and terminated the sale. What the client had lost was not only the time, but also the surveyor fee of that property as well as the solicitor deposit. Hence, choosing the reliable solicitor is critical. One of BNOOK’s services is to recommend the reliable solicitors with reasonable price that could contribute in completing the property smoothly.

5) Earning stable and high salary does not necessarily mean that the mortgage application will be successful

Unlike HK, there is no so-called “stress-testing” in the UK. Earning high annual salary and stable employment may also result in a failure in mortgage application because of the applicants’ large amount of spending and private loan. Each bank has its own formula of calculation. Mortgage brokers are here to explain to the applicants on the requirements of the lender, and select the most suitable lender based on the applicants’ financial situation. It is always recommended to declare all the items that are required. The case might still be disapproved even though the Approval in Principle has been obtained. BNOOK refers experienced mortgage broker with large bank network which can help finishing the property purchase.

6) There is a “chain” on the property that delays a property completion

BNOOK has handled a real case: A client entered the UK via LOTR in September last year. They stayed in an Airbnb and in the meanwhile, they searched for houses by themselves which they thought would be at lower risk. However, 2 months after they have put an offer and proceeded the legal works, the seller kept rejecting the inspection appointment from the Surveyor. Finally, they discovered that there was a “chain” of buying this property because the seller had still not started buying his new property. Turned-out they had to move to another Airbnb for 3 times in total before they had their own property. They did not have an official proof of address for applying school for their children. Eventually, they contacted BNOOK which helped them to get a very lovely house with no chain, introduced a reliable and fast-responding solicitor, and followed up tightly on the schedule. During the purchase, BNOOK reviewed all the reports, arranged the exchange and completion. As a result, the property was completed in 1.5 month which was definitely the fastest case that have ever seen. Now the client had already moved-in and the children are attending school. At the most critical moment, a team of professional Property Consultant plays the most important role.

7) The ideal school and the house are very near, but they are from two different councils

Although catchment area is important when applying for school, only 0.1 – 0.3mile distance from the ideal school to the property does not guarantee a school offer. If the council of the property is not clarified, there may even has no eligibility to apply for the school just because they are not in the same council. Having a completed due diligence work to avoid such low-level mistake is the basis criteria of BNOOK as a professional Property Consultant.

8) Be aware of the high-flood-risk property

Some dishonest (or unexperienced) agents promoted some properties with high flood risk to Hong Kong people. As everyone knows, weather in the UK is always unpredictable and raining is common. Apart from inconvenience, the most concerned point is actually whether the insurance company would cover it, and if the insurance company does not cover the high-flood risk property, there may not be able to get any mortgage approval. The due diligence service of BNOOK can be able to acknowledge all these potential risk in advance so as to reduce the clients’ potential risk.

9) The selling price is too aggressive

There is a difference in property market from HK and the UK. In Hong Kong, seller is used to place a higher price for the buyer to negotiate; in the opposite, in the United Kingdom, seller is always placing a guide price for all buyers to bid, and usually the buyer who placed the highest price got the offer. To be honest, this practice made the Hong Kong buyers quite anxious because they never know what is a reasonable bidding price. Of course, the seller will reject a price that is far below their expectation; but the buyer will never want to offer a price higher than the market value. BNOOK helps evaluating the marketing value of the property, listing all necessary expenditures of buying the property, addressing the potential risks, investigating and setting up an optimal ceiling price with the buyer and making offer to the seller agent. The advantage of setting up the ceiling price help control the budget and not to push up the market.

10) A mixed-population does not equal to high crime rate of the district?

United Kingdom itself is a diversifying country where people are from all over the world, such as European, Asian, Indian, Middle Eastern, Jewish, etc. A community with a mixed-population does not definitely equal to high crime rate. Talking about Reading where is located in the Southern part of England as an example, many international companies set up their headquarters here, and thus there are many people from different countries relocated to this beauty place. They are young, lively, educated and polite as we can see. Immigrant who wants to integrate into the UK and start a new life more easily, it’s also a good choice to stay in a community with mixed-population. Therefore, looking only into the figure of crime rate is always more representable than looking on the data of culture diversification when choosing the location to settle. The team of BNOOK who are based in the UK can reduce the risk of remote purchase, having physical visit to the place for client. This can be done by live time conference and video, feeling the environment and security level of each district.

In a nutshell, purchasing UK second-hand property is not as difficult as imagine, but there are many hidden details that requires professional advice and follow up. When it comes to a trend of purchasing UK properties, it is always recommended to select the Property Consultant who are experienced in second-hand brick and block houses rather than the general property seller. The former one provides professional advice, follows up with the who purchase procedure until the property is exchanged and completed; while the latter one (especially for those part-time viewers who may not completely familiar with purchasing second-hand property) requires the clients to handle all the documentations and communications by the themselves.

Founders of BNOOK Property Limited are a group of experienced UK property investors located in the UK. Any property that they recommend to clients are up-to-the-standard of what they would also live or invest, while the buyers will be well-prepared and rest assured by advising every step and any risk of purchasing UK properties.

Understanding BNOOK Property Limited in 3 minutes: https://youtu.be/GfufaIIZziI

Company Website

http://www.bnook.com.hk

BNOOK social media platforms

YouTube : https://www.youtube.com/channel/UCeLmn_QNAqs4hLqoTtS3sXw

Facebook : https://www.facebook.com/bnookproperty

MeWe : https://bit.ly/3bvC1p0

Instagram : https://www.instagram.com/bnookproperty/

• Represented by MSteam Entertainment, a wholly-owned subsidiary of the associated company of Spackman Entertainment Group, Spackman Media Group, iconic Korean actress Son Ye-jin chosen to grace luxury fashion brand Valentino’s worldwide campaign

SINGAPORE – Media OutReach – 23 March 2021 – Spackman Entertainment Group Limited (“Spackman Entertainment Group” or the “Company” and together with its subsidiaries, the “Group“), one of Korea’s leading entertainment production groups, wishes to announce that Korean megastar Son Ye-jin of MSteam Entertainment Co., Ltd. (“MSteam Entertainment“), a wholly-owned subsidiary of the Group’s associated company, Spackman Media Group Limited (“Spackman Media Group“) has been selected as luxury fashion brand Valentino’s muse.

Son Ye-jin shall grace the luxury fashion brand’s worldwide campaign. On 22 March 2021, Valentino unveiled a global advertising campaign featuring Son Ye-jin that seeks to portray self-expression, truth-seeking and intellectual attitude that is both romantic and empathetic.

Previously, Son Ye-jin was the face of Crocodile’s woman apparel and Smart Communications Inc., a leading telecommunications service provider in the Philippines.

Son Ye-jin’s latest tvN K-drama, CRASH LANDING ON YOU, achieved massive record-breaking viewership success in Korea and became a top hit in Japan, attaining #1 on Japan’s Netflix for four months. The K-drama was one of the top 10 Most Watched Netflix Shows in the United States. Son Ye-jin was awarded the Hallyu Drama Best Actress Award at the 15^th Seoul International Drama Awards for her role in CRASH LANDING ON YOU.

Her recent films include BE WITH YOU (2018), THE NEGOTIATION (2018) and THE LAST PRINCESS (2016), all of which were invested by the Group and/or Spackman Media Group.

In 2018, Son Ye-jin’s performance in BE WITH YOU, which broke the all-time first week box office historical record for romance film in Korea, clinched her the Best Actress Award at the Seoul Awards. Son Ye-jin also received the Prime Minister’s Commendations at the 2018 Korean Popular Culture & Arts Awards and won the Best Actress for Hallyu Dramas at the 2018 Seoul International Drama Awards, underscoring her international status as an iconic Korean actress.

In 2016, Son Ye-jin won the Best Actress Award in the 2017 Baeksang Arts Awards based on her performance in THE LAST PRINCESS.

About Spackman Entertainment Group Limited

Spackman Entertainment Group Limited (“SEGL” or the “Company“), and together with its subsidiaries, (the “Group“), founded in 2011 by Charles Spackman, is one of Korea’s leading entertainment production groups. SEGL is primarily engaged in the independent development, production, presentation, and financing of theatrical motion pictures in Korea. According to Variety, Korea was the world’s fourth largest box office market in 2019, behind only North America, China and Japan.

The Group also invests into and produces Korean television dramas. In addition to our content business, we also own equity stakes in entertainment-related companies and film funds that can financially and strategically complement our existing core operations. SEGL is listed on the Catalist of the Singapore Exchange Securities Trading Limited under the ticker 40E.

Production Labels

SEGL’s wholly-owned Zip Cinema Co., Ltd. (“Zip Cinema“) is one of the most recognised film production labels in Korea and has originated and produced some of Korea’s most commercially successful theatrical films, consecutively producing 10 profitable movies since 2009 representing an industry leading track record. Recent theatrical releases of Zip Cinema’s motion pictures include some of Korea’s highest grossing and award-winning films such as CRAZY ROMANCE (2019), DEFAULT (2018), MASTER (2016), THE PRIESTS (2015), COLD EYES (2013), and ALL ABOUT MY WIFE (2012). For more information on Zip Cinema, do visit http://zipcine.com

SEGL also owns Novus Mediacorp Co., Ltd. (“Novus Mediacorp“), an investor, presenter, and/or post-theatrical distributor for a total of 79 films (58 Korean and 21 foreign) including ROSE OF BETRAYAL, THE OUTLAWS and SECRETLY, GREATLY, which was one of the biggest box office hits of 2013 starring Kim Soo-hyun of MY LOVE FROM THE STARS, as well as FRIEND 2: THE GREAT LEGACY. In 2012, Novus Mediacorp was also the post-theatrical rights distributor of ALL ABOUT MY WIFE, a top-grossing romantic comedy produced by Zip Cinema. In 2018, THE OUTLAWS, co-presented by Novus Mediacorp broke the all-time highest Video On Demand (“VOD“) sales records in Korea. For more information on Novus Mediacorp, do visit http://novusmediacorp.com.

The Company owns a 100% equity interest in Simplex Films Limited (“Simplex Films“) which is an early stage film production firm. The maiden film of Simplex Films, JESTERS: THE GAME CHANGERS (2019), was released in Korea on 21 August 2019. Simplex Films has several line-up of films including A BOLT FROM THE BLUE (working title).

The Company owns a 100% equity interest in Take Pictures Pte. Ltd. (“Take Pictures“) which produced STONE SKIPPING (2020) and shall release THE BOX and GUARDIAN (working title) in 2021 tentatively.

The Company owns a 100% equity interest in Greenlight Content Limited (“Greenlight Content“) which is mainly involved in the business of investing into dramas and movies, as well as providing consulting services for the production of Korean content. Through the acquisition of Greenlight Content, the Group’s first co-produced drama, MY SECRET TERRIUS, starring top Korean star, So Ji Sub, achieved #1 in drama viewership ratings for its time slot and recorded double digits for its highest viewership ratings. Greenlight Content was one of the main investors of MY SECRET TERRIUS.

The Company owns a 20% equity interest in The Makers Studio Co. Ltd., which plans to produce and release four upcoming films, the first of which will be THE ISLAND OF THE GHOST’S WAIL, a comedy horror film.

Our films are theatrically distributed and released in Korea and overseas markets, as well as for subsequent post-theatrical worldwide release in other forms of media, including online streaming, cable TV, broadcast TV, IPTV, video-on-demand, and home video/DVD, etc. We release all of our motion pictures into wide-theatrical exhibition initially in Korea, and then in overseas and ancillary markets.

Talent Representation

The Company holds an effective shareholding interest of 43.88% in Spackman Media Group Limited (“SMGL“). SMGL, a company incorporated in Hong Kong, together with its subsidiaries, is collectively one of the largest entertainment talent agencies in Korea in terms of the number of artists under management, including some of the top names in the Korean entertainment industry. SMGL operates its talent management business through renowned agencies such as MSteam Entertainment Co., Ltd. (Son Ye-jin, Lee Min-jung, Ko Sung-hee), UAA&CO Inc. (Song Hye-kyo, Yoo Ah-in, Park Hyung-sik), Fiftyone K Inc. (So Ji Sub, Ok Taec-yeon), SBD Entertainment Inc. (Son Suk-ku), and Kook Entertainment Co., Ltd. (Kim Sang-kyung, Kim Ji-young). Through these full-service talent agencies in Korea, SMGL represents and guides the professional careers of a leading roster of award-winning actors/actresses in the practice areas of motion pictures, television, commercial endorsements, and branded entertainment. SMGL leverages its unparalleled portfolio of artists as a platform to develop, produce, finance and own the highest quality of entertainment content projects, including theatrical motion pictures, variety shows and TV dramas. This platform also creates and derives opportunities for SMGL to make strategic investments in development stage businesses that can collaborate with SMGL artists. SMGL is an associated company of the Company.

The Company owns a 100% equity interest in Constellation Agency Pte. Ltd. (“Constellation Agency“). Constellation Agency, which owns The P Factory Co., Ltd. (“The P Factory“) and Platform Media Group Co., Ltd. (“PMG“), is primarily involved in the business of overseas agency for Korean artists venturing into the overseas market. The P Factory is an innovative marketing solutions provider specializing in event and branded content production. PMG is a talent management agency which represents and manages the careers of major artists in film, television, commercial endorsements and branded entertainment.

Strategic Businesses

The Company owns a 100% equity interest in Frame Pictures Co., Ltd. (“Frame Pictures“). Frame Pictures is a leader in the movie/drama equipment leasing business in Korea. Established in 2014, Frame Pictures has worked with over 25 top

directors and provided the camera and lighting equipment some of Korea’s most notable drama and movie projects including ITAEWON CLASS (2020), HOW TO BUY A FRIEND (2020), KIM JI-YOUNG, BORN 1982 (2019), FOUR MEN (2019) and ASADAL CHRONICLES (2019).

We also operate a café-lounge called Upper West, in the Gangnam district of Seoul and own a professional photography studio, noon pictures Co., Ltd.

For more details, do visit http://www.spackmanentertainmentgroup.com/

Annual report finds engagement drivers shifted in 2020

KUALA LUMPUR, MALAYSIA – Media OutReach – 23 March 2021 – New research released today by Qualtrics (Nasdaq: XM), the leader in employee experience (EX) and creator of the experience management (XM) category, has revealed significant shifts to the drivers of employee engagement in Malaysia in 2021.

According to the 2021 Malaysia Employee Experience Trends Report, feeling that my career goals can be met and being proud of the company’s efforts to have a positive impact on the world emerged as the top two drivers of employee engagement. Confidence in senior leadership to make the right decisions, feeling a sense of purpose from work, and feeling a sense of belonging rounded out the top five.

In contrast, last year’s engagement drivers were receiving recognition for good work, seeing a clear link between work and strategic objectives, opportunities for learning and development, manager support in career development, and confidence in senior leadership to make the right decisions.

Employee engagement in Malaysia increased

Despite the challenges faced by businesses and government in 2020, overall levels of employee engagement in Malaysia increased to 67% in 2020, from 54% in 2019. This is in line with the global average, which rose 13% in the last year (66% vs. 53%). Intent to stay with an organisation three years or more was 71%.

Well-being, which is an important contributor to overall EX, continues to be a priority for workers and is predicted to be a key trend for organisations in 2021. A sense of belonging is of particular importance in the context of well-being. Employees who feel like they belong are almost 5x more likely to rate their well-being favourably than those who feel like they don’t belong (78% vs. 16%).

Two-thirds (65%) of employees in Malaysia rated their overall well-being as favourable, which is just under the global average of 67%.

Lauren Huntington, EX Solutions Strategy, Qualtrics Southeast Asia, said: “2020 irreversibly changed the working world, and globally we saw engagement drivers shift considerably last year. As businesses and governments look forward to 2021 we expect to see these engagement drivers evolve once again as restrictions continue to change. To ensure teams are provided with the support and services they need in fast changing situations it is critical leaders are able to understand how emerging trends are reshaping the workplace, and what they can do to design and improve employee experience.”

Uncovering the experience gap

According to the Qualtrics study, 93% of employees believe it’s important their company listens, with 80% saying they have the opportunity to feedback. However, only 34% say their company acts on feedback well.

“While it’s pleasing to see employers listening to their teams, the study outlines the critical importance of acting on feedback. There is no one size fits all approach to improving the employee experience. By capturing responses from their teams across the entire employee lifecycle and in key moments that matter, businesses are able to design improved experiences.”

“The business impact of listening and acting on feedback is huge. When organisations do take action, scores increase across employee engagement (90%), wellbeing (87%) and intent to stay (87%),” said Huntington.

About the study

The 2021 Global Employee Experience Trends Report examined more than 11,800 full-time employees across 20 different countries around the world, to find out what’s changed in employee experience, and what is driving employee engagement in a post-COVID world. 292 respondents polled were from Malaysia.

To download the full 2021 Global Employee Experience Trends Report, please click here.

About Qualtrics

Qualtrics, the leader in employee experience and creator of the Experience Management (XM) category, is changing the way organizations manage and improve the four core experiences of business––customer, employee, product, and brand. Over 13,000 organizations around the world are using Qualtrics to listen, understand, and take action on experience data (X-data™)––the beliefs, emotions, and intentions that tell you why things are happening, and what to do about it. The Qualtrics XM Platform™ is a system of action that helps businesses attract customers who stay longer and buy more, engage employees who build a positive culture, develop breakthrough products people love, and build a brand people are passionate about. To learn more, please visit qualtrics.com.

Annual report finds engagement in Philippines exceeds global average

MANILA, PHILIPPINES – Media OutReach – 23 March 2021 – New research released today by Qualtrics (Nasdaq: XM), the leader in employee experience (EX) and creator of the experience management (XM) category, has revealed the top drivers of employee engagement in the Philippines for 2021.

According to the 2021 Philippines Employee Experience Trends Report, feeling a sense of purpose from my work and having in place processes allowing employees to be as productive as possible emerged as the top two drivers of employee engagement. Continually improving the way work gets done, learning from mistakes as a company, and managers demonstrating a commitment to safety rounded out the top five.

Employee engagement in Philippines above global average

Despite the challenges faced by businesses and government in 2020 overall levels of employee engagement in Philippines were 77%, which exceeded the global average of 66%. Intent to stay in the Philippines aligned with the global average, with 70% of respondents saying they intended to stay with their organisation three years or more.

Well-being, which is an important contributor to overall EX, continues to be a priority for workers and is predicted to be a key trend for organisations in 2021. A sense of belonging is of particular importance in the context of well-being. Employees who feel like they belong are almost 3x more likely to rate their well-being favourably than those who feel like they don’t belong (82% vs. 30%).

Three-quarters (75%) of employees in the Philippines rated their overall well-being as favourable, which again exceeded the global average of 67%.

Lauren Huntington, EX Solutions Strategy, Qualtrics Southeast Asia, said: “2020 irreversibly changed the working world, and globally we saw engagement drivers shift considerably last year. As businesses and governments look forward to 2021 we expect to see these engagement drivers evolve once again as restrictions continue to change. To ensure teams are provided with the support and services they need in fast changing situations it is critical leaders are able to understand how emerging trends are reshaping the workplace, and what they can do to design and improve employee experience.”

Uncovering the experience gap

According to the Qualtrics study, 99% of employees believe it’s important their company listens, with 89% saying they have the opportunity to feedback. However, only 56% say their company acts on feedback well.

“While it’s pleasing to see employers listening to their teams, the study outlines the critical importance of acting on feedback. There is no one size fits all approach to improving the employee experience. By capturing responses from their teams across the entire employee lifecycle and in key moments that matter, businesses are able to design improved experiences.”

“The business impact of listening and acting on feedback is huge. When organisations do take action, scores increase across employee engagement (87%), wellbeing (84%) and intent to stay (78%),” said Huntington.

About the study

The 2021 Global Employee Experience Trends Report examined more than 11,800 full-time employees across 20 different countries around the world, to find out what’s changed in employee experience, and what is driving employee engagement in a post-COVID world. 500 respondents polled were from the Philippines.

To download the full 2021 Global Employee Experience Trends Report, please click here.

About Qualtrics

Qualtrics, the leader in employee experience and creator of the Experience Management (XM) category, is changing the way organizations manage and improve the four core experiences of business––customer, employee, product, and brand. Over 13,000 organizations around the world are using Qualtrics to listen, understand, and take action on experience data (X-data™)––the beliefs, emotions, and intentions that tell you why things are happening, and what to do about it. The Qualtrics XM Platform™ is a system of action that helps businesses attract customers who stay longer and buy more, engage employees who build a positive culture, develop breakthrough products people love, and build a brand people are passionate about. To learn more, please visit qualtrics.com.