25.7 C
Vientiane
Saturday, June 14, 2025
spot_img
Home Blog Page 1875

European Union Anticipates Increased Rice Imports from Laos

The European Union in Laos has encouraged farmers and agricultural companies in the country to export more rice to European countries.

Hong Kong Startup SleekFlow Successfully Integrates GPT-4 to Drive Customer Interactions: SleekFlow AI Enables Businesses Achieve Customer Service Management and Sales Automation

HONG KONG SAR – Media OutReach – 17 May 2023 – The launch of ChatGPT has led to a surge in the adoption of Generative AI in business applications, with many businesses leveraging Open AI’s state-of-the-art language model to enhance their customer service, sales, and marketing strategies. SleekFlow, the SaaS omnichannel social commerce platform backed by Tiger Global, has announced the successful development of SleekFlow AI, a transformative business solution that is powered by GPT-4 technology. The startup has taken the lead in developing SleekFlow AI to assist professionals in enhancing their communication skills, maximizing their knowledge base, and developing context-aware AI-powered chatbots that deliver spot-on solutions every time.

Hong Kong Startup SleekFlow Successfully Integrates GPT-4 to Drive Customer Interactions: SleekFlow AI Enables Businesses Achieve Customer Service Management and Sales Automation
Hong Kong Startup SleekFlow Successfully Integrates GPT-4 to Drive Customer Interactions: SleekFlow AI Enables Businesses Achieve Customer Service Management and Sales Automation

SleekFlow’s GPT-4 Powered AI WhatsApp Chatbot Offers Personalized Recommendations and Natural Conversations for Enhanced Customer Service in Highly Customized Industries

SleekFlow has developed a highly intelligent WhatsApp chatbot, integrating Azure OpenAI’s GPT-4 model. With the ability to quickly respond to common customer inquiries and recommend personalized products or services based on the conversation analysis, the chatbot provides reliable and accurate responses using businesses’ uploaded knowledge base as its sole information source. The customized chatbot can recognize and respond only to specific categories of questions and automatically escalate the issue to human agents for complex queries, delivering comprehensive customer service.

Unlike ordinary chatbots that provide stilted answers, SleekFlow’s chatbot engages in natural conversations and handles complex queries and emotions, providing personalized responses 24/7 to enhance customer experience and service efficiency.

SleekFlow’s founder and CEO Henson Tsai emphasized, “SleekFlow’s R&D team has always focused on addressing market demand and customer pain points as the main axis for product development. The introduction of AI is particularly useful in highly customized industries, such as insurance, banking, as well as beauty and retail. For example, insurance customer service often involves a large volume of complex provisions. The GPT-4 chatbot can analyze the conversation content and insurance policies to recommend the most suitable insurance plan for customers, saving time on training human agents while ensuring responses are in accordance with the training content. The chatbot can also mark citations to enhance enterprise and customer confidence and trust. Similarly, in the beauty and retail industry, the chatbot can provide personalized product information and recommendations based on customer skin concerns, greatly improving the customer service sales process.”

Empowering Businesses to Deliver High-Quality Customer Service and Boost Efficiency with AI-Driven Human Agent Support

SleekFlow AI provides multi-level assistance to human agents to deliver high-quality customer service. When the all-in-one omnichannel communication platform receives customer inquiries, SleekFlow AI instantly generates answers from its internal knowledge base and delivers precise recommendations to human agents based on the conversation, saving time on searching and integrating information to shorten response times. Additionally, SleekFlow AI enriches response content by providing each human agent with a dedicated AI editor, effectively avoiding grammatical errors and delivering a professional brand image. Furthermore, SleekFlow AI can translate, simplify, lengthen or even reorganize content, and apply different contextual awareness to ensure consistency and control customer service quality, ultimately reducing complaint incidents.

Streamlining Business Operations Management with AI to Achieve Cost Reduction and Efficiency Improvement from Talent Training to Customer Sales

SleekFlow AI offers businesses a powerful solution to break down language barriers and centralize customer service management. With its excellent language abilities, SleekFlow AI can instantly translate customer inquiries, enabling businesses to provide customer service without having to outsource overseas. Moreover, SleekFlow AI can understand and adapt to different cultural norms and communication styles, bridging cultural gaps and helping businesses expand their global reach.

In addition to its customer service capabilities, SleekFlow integrates AI into its workflow to optimize internal business management. SleekFlow AI can generate concise reports from long chat threads, summarizing customer inquiries and team responses for internal recordkeeping, streamlining handover procedures and saving time on report production. The platform also allows businesses to upload documents to the database and use SleekFlow AI to assist in employee training. By quickly answering questions from a vast amount of text, SleekFlow AI enables businesses to efficiently train professional talent and shorten the learning cycle for new employees.

“Over the past year, SleekFlow has experienced explosive growth, with our enterprise customers increasing sixfold, accumulating over 5,000 customers in 120 regions worldwide,” says Tsai. “At the same time, we continue to optimize the platform to help businesses upgrade their customer service quality, increasing their sales converted with chat threefold and boosting the online to offline (O2O) sales by 18%. I believe that AI will be an indispensable part of business in the next three years and become the driving engine of various industries. SleekFlow AI helps businesses start using AI at a lower cost. To stay ahead of the times, you need to seize the opportunity now. We hope this upgrade will attract more enterprise customers to SleekFlow, making it the primary choice for enterprise AI transformation and driving further growth.”

For more information, visit https://sleekflow.io or access the full media kit (including visual assets) here.
Hashtag: #AI #GPT4 #ChatGPT #CustomerEngagement #SocialCommerce #SleekFlow #Innovation #RevolutionizingCustomerEngagement



The issuer is solely responsible for the content of this announcement.

SleekFlow

With our omnichannel social commerce platform, empowers the future of social commerce. We transform the way of business by merging chat and sales and building an unstoppable ecosystem of chat commerce.

Our AI-powered Omnichannel Conversation Cloud enables a comprehensive customer journey across major social and messaging services like WhatsApp*, Facebook, Instagram, SMS, live chat, or whatever your clients prefer. We streamline the whole commerce process with social and sales all in one to breakthrough your sales growth limits.

Our customer engagement solution allows businesses to enhance cross-departmental collaborations, manage all interactions with customers, blast out automated campaigns, and send payment links in chat. Conversions through conversations have never been easier.

Headquartered in Hong Kong, SleekFlow raised its 8M USD Series A funding round in 2022 led by Tiger Global Capital with participation from AEF Greater Bay Area Fund, which is managed by Gobi Partners GBA and Transcend Capital Partners.

Laos to See Hot Weather With Mild Rain This Week

Laos to See Hot Weather With Mild Rain This Week
People shielding themselves from the heat (photo: Bangkok Post)

Laos will experience slightly warmer weather compared to last week, with wind, thunderstorms, and light rain predicted across the country.

Introducing BingX Cryptopedia: Redefining the Way New Traders Understand Cryptocurrency Language

SINGAPORE – Media OutReach – 17 May 2023 – BingX, a leading cryptocurrency exchange, is proud to announce the launch of its latest product, BingX Cryptopedia, a comprehensive glossary of cryptocurrency jargon designed to help new traders understand the language of the crypto world.

Cryptocurrency trading can be daunting for new traders, especially when it comes to understanding the unique terminology used in the industry. To help ease this barrier to entry, BingX has created Cryptopedia, a centralized hub of information that covers everything from basic terms to more complex concepts.

“At BingX, we understand that navigating the world of cryptocurrency can be challenging for new traders, and we are committed to providing them with the resources they need to succeed,” said Elvisco Carrington, PR and Communications Director of BingX. “At BingX, our slogan is Trading made Easy and this is definitely in the right direction with our motto.”

The BingX Cryptopedia is an easy-to-navigate web section that is updated regularly with the latest terms, definitions, and explanations. It covers topics such as blockchain, mining, wallets, tokens, and more, providing traders with the foundational knowledge they need to start understanding crypto trading.

In addition to being a valuable resource for new traders, BingX Cryptopedia is also a useful tool for experienced traders who need references and definitions of certain Crypto jargon.

Hashtag: #BingX

The issuer is solely responsible for the content of this announcement.

About BingX

Founded in 2018, BingX is a leading crypto exchange that offers spot, derivatives, copy, and grid trading services to over 100 countries and regions worldwide with over 5 million users. BingX continues to connect users with expert traders and the platform in a safe and innovative way. Additionally, BingX has launched , an engine for trading analysis and investment guidance. Find the latest analysis that includes fundamental analysis.

Laos Celebrates His Majesty King Charles III and Her Majesty The Queen Consort’s Coronation

The British Embassy in Vientiane celebrated the Coronation of His Majesty King Charles III and the Queen Consort earlier this month. 

Affordable Aircon Services Plans for Growth with Expansion by Recruiting Skilled Leaders

SINGAPORE – Media OutReach – 17 May 2023 – Affordable Aircon Services, an air conditioning services provider specialising in aircon servicing in Singapore, has announced plans to expand its team with the recruitment of experienced team leaders in a bid to sustain its growth momentum. The move primarily aims to improve the quality of services provided while reducing the waiting time for appointments.

According to the company spokesperson, “With experienced team leaders, we can be assured of providing a better experience for our customers, giving them the best solution possible.” The company is looking to recruit at least 5 new team leaders this year to achieve its expansion goals.

To ensure that the highest quality of service is maintained, Affordable Aircon Services has implemented a thorough two-stage recruitment process. The first stage involves a phone interview to assess the candidate’s theoretical knowledge and communication skills. The second stage entails physical testing to evaluate the candidate’s proficiency in servicing, diagnosing, and problem-solving. By continuously refining its recruitment process, the company is better able to identify the best candidates with the necessary technical expertise and strong communication skills to interact effectively with clients.

In addition to expanding its team and recruitment efforts, Affordable Aircon Services is actively working on developing new promotions and services to offer its clients in the near future. With these efforts already underway and continuing throughout the year, the company is confident that it can diversify its services and better meet the needs and expectations of its clients.

As a comprehensive aircon service provider with a range of services that includes aircon servicing, aircon installation, aircon chemical overhaul, and aircon repair in Singapore, Affordable Aircon Services is dedicated to delivering reliable aircon solutions to its clients. Its goal is to provide high-quality aircon services that are timely and cost-effective while accompanied by excellent customer service. By expanding its team and recruiting experienced leaders, Affordable Aircon Services is strengthening its commitment to meeting the needs and expectations of its clients while driving its growth in the industry.

For more information about Affordable Aircon Services and its list of offerings, please visit https://affordable-aircon.com.sg/.

Hashtag: #AffordableAirconServices #Business

The issuer is solely responsible for the content of this announcement.

NetApp Delivers Simplicity and Savings to Block Storage with New All-Flash SAN Array and Introduces a Ransomware Recovery Guarantee

NetApp’s new offerings deliver to customers greater simplicity, security, sustainability and savings

SINGAPORE – Media OutReach – 17 May 2023 – NetApp® (NASDAQ: NTAP), a global, cloud-led, data-centric software company, today announced several innovative products and programs including a new modern block storage offering and a guarantee highlighting NetApp’s best-in-class ability to recover from ransomware attacks.

NetApp’s new ASA (All-Flash SAN Array) A-Series family.png

NetApp’s new ASA (All-Flash SAN Array) A-Series family

This announcement addresses critical customer challenges including increasing IT complexity, restricted IT budgets, increased urgency around sustainability, and the continued exponential growth of cyberthreats. NetApp’s new ASA (All-Flash SAN Array) A-Series family simplifies the deployment of modern SAN infrastructure, while providing guaranteed availability and guaranteed efficiency with accompanying cost savings and leading sustainability. NetApp is also announcing a Ransomware Recovery Guarantee at a time when ransomware costs to global organizations are expected to rise from $20 billion in 2021 to $265 billion by 2031.

“In an increasingly complex world, organizations are looking for simplicity and security as a baseline,” said Sandeep Singh, Senior Vice President and GM Enterprise Storage. “NetApp’s leadership in storage technology helps customers solve data storage challenges with operational simplicity at scale, built-in security to manage and recover from ransomware threats, and Flash storage backed by guaranteed efficiencies to meet or exceed sustainability and savings goals.”

Building upon NetApp’s history of excellence and innovation in storage, today’s enhancements to NetApp’s portfolio include:

NetApp ASA – Increased Simplicity for Modern Block Storage

Leveraging more than two decades of data storage expertise and more than 20,000 SAN workload customers, NetApp is extending its leadership in NAS and Unified storage with a dedicated block storage line of products, enabling customers to collapse infrastructure silos and simplify their structured and unstructured data environments on-prem and in the cloud.

The NetApp ASA A-Series is a new line of SAN-specific flash storage systems that delivers superior performance, scalability, data availability, efficiency, and hybrid cloud connectivity for business-critical applications and databases. Additional features include:

  1. Six Nines data availability guarantee (99.9999%)*
  2. NetApp ASA delivers industry-leading effective capacity with industry-leading usable capacity combined with NetApp’s 4:1 Storage Efficiency Guarantee*
  3. Building on NetApp’s commitment to sustainability, NetApp ASA delivers up to 50% lower power consumption and associated carbon emissions than competitive offerings
  4. Modern data storage built on all-NVMe performance flash with NVMe/FC, NVMe/TCP, FC, and iSCSI protocols
  5. Continuous data access to all ASA arrays with symmetric active-active architecture typically found only on the most cost-prohibitive high-end arrays
  6. Storage Lifecycle Program, which offers customers non-disruptive upgrades to the latest storage controller technology every three, four, or five years at no additional cost
  7. Integrated data protection and hybrid cloud connectivity to ensure data is secure and can extend to AWS, Azure and GCP

“NetApp’s latest ASA enhancements provide more flexibility to our existing mission-critical databases and adds data efficiency at a lower price,” said Reinoud Reynders, IT Manager Infrastructure & Operations at UZ Leuven. “The new data availability and efficiency guarantees gives us added confidence that NetApp is also the right partner for UZ Leuven as we scale.”

NetApp Ransomware Recovery Guarantee

The NetApp Ransomware Recovery Guarantee leverages ONTAP’s unique combination of key built-in security and ransomware protection features. ONTAP can automatically block known malicious file types, block rogue admins and malicious users with multi-admin verification, and provide tamper-proof snapshots that can’t be deleted – even by the storage administrator. With ONTAP’s industry-leading autonomous ransomware protection, attacks can be detected, additional snapshots are taken immediately, and recovery can occur in a matter of minutes. Given this unparalleled combination of technologies, NetApp will now warrant snapshot data recovery in the event of a ransomware attack. In the event that data copies can’t be recovered with help from NetApp or partner assistance, NetApp will offer compensation*.

“Today’s modern IT environments are becoming increasingly complex. Coupled with the growing ransomware attacks, organizations in APAC will need to rethink their cyber resilience strategy by placing a premium on data security and business continuity,” said You Qinghong, Solutions Engineering Lead, Greater China, ASEAN and South Korea, NetApp. “With NetApp’s industry-leading ONTAP solutions and our unique data storage portfolio and guarantees, organizations can have peace of mind and focus on driving critical business outcomes.”

In addition to the new NetApp ASA family and the NetApp Ransomware Recovery Guarantee, this launch is accompanied by:

  1. ONTAP One, the most comprehensive all-inclusive and built-in storage software, is now available for all AFF, ASA, and FAS systems. NetApp is also making the capabilities built into ONTAP One available to existing deployed systems under support.
  2. ONTAP May 2023 Release, which improves ransomware protection and management of consolidated workloads.
  3. StorageGRID 11.7 & StorageGRID SGF6112, a new version of the StorageGRID software with advanced capabilities for disaster recovery, updates for security and compliance, simplified user experience and more, plus a next-generation all-Flash object storage appliance with improved performance and density to support rapidly growing performance-hungry object workloads with large amounts of data, including AI, analytics, and data lakes.
  4. NetApp Advance has expanded, growing NetApp’s portfolio of simplified buyer programs and guarantees, which continually evolve customer’s storage environments with confidence.

“This announcement is strategic for NetApp, but also aligns to what ESG is finding within our research, which is that the data center isn’t going away,” said Scott Sinclair, Practice Director at Enterprise Strategy Group. “Data demands are growing every day, players like NetApp recognize this and see the need for innovation everywhere. It’s great to see more storage options from NetApp, the leaders in File, who pioneered the Unified movement.”

*Specific terms and conditions will apply

Additional Resources:
Data storage that’s ready for the modern world
Introducing NetApp ASA: All-flash SAN array
NetApp introduces Ransomware Recovery Guarantee for primary storage
ONTAP One: The full power of ONTAP, now all in one
SAN storage so rock solid we guarantee your data availability
New ONTAP May 2023 release; Innovating in security and simplicity
What’s new in the StorageGRID object storage family

Hashtag: #NetApp



The issuer is solely responsible for the content of this announcement.

About NetApp

NetApp is a global, cloud-led, data-centric software company that empowers organizations to lead with data in the age of accelerated digital transformation. The company provides systems, software, and cloud services that enable them to run their applications optimally from data center to cloud, whether they are developing in the cloud, moving to the cloud, or creating their own cloudlike experiences on-premises. With solutions that perform across diverse environments, NetApp helps organizations build their own data fabric and securely deliver the right data, services, and applications to the right people—anytime, anywhere. Learn more at www.netapp.com or follow us on Twitter, LinkedIn, Facebook, and Instagram.

NETAPP, the NETAPP logo, and the marks listed at www.netapp.com/TM are trademarks of NetApp, Inc. Other company and product names may be trademarks of their respective owners.

SpeakIn’s arrival in Malaysia to enrich the country’s professional learning

KUALA LUMPUR, MALAYSIA – Media OutReach – 17 May 2023 – SpeakIn, Asia’s largest digital learning platform for professionals, announced scaling its international presence by opening an office in Kuala Lumpur. The Singapore-headquartered company’s presence will help Malaysian professionals take advantage of 1:1 coaching and group learnings sessions from top global experts including CxOs, academicians, politicians and thought leaders to upskill in leadership, innovation, digital transformation and more.

TM SpeakIn GROW - Never Alone in Your Career - 15th May 2023.png

Commenting on its arrival in Malaysia, Deepshikha Kumar, the Founder and CEO of SpeakIn, said: “Malaysia is indeed truly Asia and we are greatly excited by our arrival in this land of exceptional human talent. We are looking forward to partnering with Malaysia’s progressive organizations and institutions to further strengthen the Malaysian talent pool with global learning that can realize the region’s ambition to build global businesses and products.”

SpeakIn’s arrival in Malaysia will be marked by its flagship series – SpeakIn Open Mic. SpeakIn Open Mic 2023 series is themed on People and everything related to Human Resources across Asia. The Open Mic event will be held, in partnership with Arcc Spaces, on June 8. Arcc Spaces is a network of hospitality and design-led spaces in Asia’s gateway cities.

SpeakIn Open Mic is a successful signature series with events held in Singapore, Delhi and Mumbai. It is an exclusive platform for subject matter experts, HR professionals and everyone connected to the HR ecosystem in Asia to share their stories of success and challenges.

Talking about SpeakIn Open Mic, Ahfaz Ansari, Chief Business Officer Malaysia for SpeakIn said: “SpeakIn Open Mic is known for bringing senior leaders and experts on human resources from across sectors, together for a meaningful dialogue. It gives professionals an opportunity to learn from one another and create solutions to drive positive change in talent management. Open Mic is the first of many opportunities to network with our discerning clients and experts that we will organize in Kuala Lumpur.”
Hashtag: #speakin #coaching #malaysia #expansion



The issuer is solely responsible for the content of this announcement.

About SpeakIn

SpeakIn is Asia’s largest digital learning platform for 1:1 coaching and group speaker sessions for business professionals. Headquartered in Singapore, SpeakIn has served over 400 enterprise clients and over 1.5 million professionals in 8 countries have learnt on the SpeakIn platform through 1:1 coaching, group speaker sessions and self-paced videos, blogs and podcasts. For more information, visit www.speakin.co.