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Crescendo Lab Expands to Singapore to Revolutionize AI-Powered Conversational Commerce Across Southeast Asia


SINGAPORE – Media OutReach Newswire – 27 February 2025 – As Southeast Asia emerges as a hub for conversational commerce, Crescendo Lab is redefining customer engagement with AI-powered solutions. With the conversational AI market projected to exceed $18 billion by 2026 and messaging adoption surpassing 90% in Asia, seamless communication is now essential for businesses.

Expanding into Singapore, Crescendo Lab integrates AI-powered tools with WhatsApp, empowering local businesses to enhance customer interactions, streamline operations, and drive sales. Having pioneered conversational commerce in Taiwan, Japan, and Thailand, Crescendo Lab unifies marketing, customer service, and sales within a single platform.

The Singapore hub will support local businesses in optimizing WhatsApp for better customer engagement, stronger brand loyalty, and increased conversions.

Leveraging Singapore’s Strategic Position for AI-Driven Expansion

Jin Hsueh, Co-Founder & CEO, highlighted Singapore’s critical role in shaping the future of AI-driven business, stating: “Singapore isn’t just a hub—it’s the heartbeat of Southeast Asia’s digital evolution. As businesses navigate an increasingly connected world, we are committed to empowering them with AI-powered commerce that breaks barriers, deepens relationships, and drives lasting growth. By collaborating with enterprises, government agencies, and global stakeholders, we aim to create a future where businesses don’t just compete—they lead.”

Crescendo Lab’s expansion to Singapore reinforces its commitment to building a robust conversational commerce ecosystem. Leveraging WhatsApp’s 80% penetration and LINE’s proven success, the company aims to transform customer interactions into business outcomes, positioning itself as a leader in Southeast Asia.

Conversational Commerce: Bridging the Gap Between Brands and Customers

In today’s market, business communication remains largely transactional, making it difficult for brands to build meaningful customer relationships. Traditional marketing blasts and disconnected service channels fail to engage users in real time, leading to missed opportunities for retention and loyalty.

Unlike traditional one-way promotions or fragmented customer service models, their conversational commerce technology reduces manual work through seamless CRM integration. They empower businesses with real-time conversion tracking and actionable insights, enabling them to respond swiftly to evolving customer needs and maximize growth opportunities.

AI SaaS Empowers WhatsApp: Driving Deeper Engagement Beyond Traditional Marketing

Crescendo Lab harnesses AI-driven solutions in the MarTech and SalesTech domains to deliver unified messaging and robust user engagement across platforms such as LINE, Messenger, Instagram, and SMS. Now extending its global footprint to WhatsApp, the company benefits from data—such as Statista’s finding that over 80% of Singapore’s population uses WhatsApp with open rates between 95% and 98%—that underscores the superiority of this channel over conventional marketing methods.

Key features include:

  • Cross-Channel Conversation & Data Consolidation
    An Omnichannel Inbox paired with a Consolidated Customer Data Hub aggregates messages from multiple platforms and centralizes user information, providing marketing, support, and sales teams with a 360-degree view of customer interactions. This comprehensive insight helps reduce marketing costs, boost conversion rates, and enhance overall service efficiency.
  • AI-Driven Operational Efficiency
    Advanced algorithms enable real-time consumer engagement and precise recommendations. Automated replies, content expansion features, and cross-department collaboration tools streamline operations and optimize internal workflows.
  • Reliable, High-Capacity Message Delivery
    Crescendo Lab’s Message Delivery System (MDS) ensures 99.99% uptime, handling high-volume outreach with LINE processing up to 50,000 messages per second. Beyond scale, they prioritize security, protecting users from fraudulent WhatsApp scams. They also help businesses navigate the Meta business verification process, guiding them to obtain a verified badge that enhances trust and strengthens customer connections.
  • Secured and Encrypted Communication via WhatsApp
    By replacing standard SMS with WhatsApp, businesses benefit from secure, interactive, and easily trackable messaging. Leveraging Singapore’s exceptional WhatsApp open rates, enterprises can forge deeper customer relationships and drive higher engagement.

These innovations have captured global attention, fueling heightened demand across diverse markets.

By the Numbers: The Impact of Crescendo Lab

Driving Business Growth
  • 6X User Growth – Click Broker, Thailand’s leading online insurance brokerage, achieved a sixfold increase in users with Crescendo Lab’s AI-powered solutions.
  • 400K+ Active Users – Nissan Taiwan’s LINE Official Account has grown to over 400,000 users, adding 1,000+ new followers monthly.
Boosting Engagement & Efficiency
  • 88% Open Rate – Click Broker improved engagement while reducing messaging costs through AI-powered tagging and push management.

Expanding Market Reach

  • 211% & 75% Growth – Message volumes surged in Thailand (+211%) and Japan (+75%) in Q4 2024, reflecting increased adoption of conversational commerce.

Crescendo Lab’s AI-powered solutions are driving significant growth, higher engagement, and expanded market reach for businesses across Southeast Asia, transforming customer communication and delivering measurable business impact.

Hashtag: #AItechnology #conversationalcommerce #marketingtechnology #cloudtechnology




The issuer is solely responsible for the content of this announcement.

Crescendo Lab

Crescendo Lab is an AI-powered MarTech and SalesTech platform that specializes in conversational commerce. We help brands craft seamless, data-driven engagement strategies across messaging channels. Our vision is to become Asia’s leading cloud-based business communication service, enabling businesses to harness AI-driven Marketing Automation, data integration, and smart communication technologies for more efficient growth, enhanced user experiences, and stronger customer engagement. Operating in Japan, Taiwan, Thailand, and other markets, Crescendo Lab delivers significant value to clients in e-commerce, retail, finance, and professional services. With strong recognition from international investors and partners, we’re ready to elevate your customer engagement. Contact us today to learn more.

WuXi Biologics Again Passed GMP Inspection by Japan PMDA

WUXI, China, Feb. 27, 2025 /PRNewswire/ — WuXi Biologics (“WuXi Bio”) (2269.HK), a leading global Contract Research, Development, and Manufacturing Organization (CRDMO), today announced that it has again passed the GMP inspection by Japan’s Pharmaceuticals and Medical Devices Agency (PMDA) for its drug substance facilities (MFG2 and MFG5), in Wuxi city.

This onsite inspection covered the facilities’ quality processes and the entire production system. It concluded without issues, demonstrating the company’s robust expertise in meeting global regulatory requirements.

To date, WuXi Biologics has successfully passed 42 regulatory inspections and has received 97 license approvals from drug administration agencies across multiple countries and regions, including the U.S., Europe, China, Singapore, Japan and Canada. The company’s track record of successful inspections underscores the reliability and full compliance of its quality system with global regulatory standards.

Dr. Chris Chen, CEO of WuXi Biologics, commented, “Our world-class quality system is the cornerstone to maintain the company’s strong sustainable growth and has laid a solid foundation for our global network to support our clients worldwide. WuXi Biologics will continue to enable global partners in delivering life-saving treatments with speed and efficacy, ultimately benefiting patients worldwide.”

About WuXi Biologics 

WuXi Biologics (stock code: 2269.HK) is a leading global Contract Research, Development and Manufacturing Organization (CRDMO) offering end-to-end solutions that enable partners to discover, develop and manufacture biologics – from concept to commercialization – for the benefit of patients worldwide.

With over 12,000 skilled employees in China, the United States, Ireland, Germany and Singapore, WuXi Biologics leverages its technologies and expertise to provide customers with efficient and cost-effective biologics discovery, development and manufacturing solutions. As of December 31, 2024, WuXi Biologics is supporting 817 integrated client projects, including 21 in commercial manufacturing (excluding COVID CMO projects).

WuXi Biologics views Environmental, Social, and Governance (ESG) responsibilities as an integral component of our ethos and business strategy, and we aim to become an ESG leader in the biologics CRDMO sector. Our facilities use next-generation biomanufacturing technologies and clean-energy sources. We have also established an ESG committee led by our CEO to steer the comprehensive ESG strategy and its implementation, enhancing our commitment to sustainability.

For more information about WuXi Biologics, please visit: www.wuxibiologics.com.

BCA Joins Bank BNI and Bank Mandiri to Back BUMA’s Diversification Strategy with USD250 Million Equivalent Facility

  • PT Bukit Makmur Mandiri Utama (BUMA), the principal subsidiary of PT Delta Dunia Makmur Tbk (Delta Dunia Group, IDX: DOID), secured a USD250 million equivalent Accordion Facility from PT Bank Central Asia Tbk (BCA).
  • The accordion facility builds on BUMA’s existing syndicated financing facility with PT Bank Negara Indonesia (Persero) Tbk (BNI) and PT Bank Mandiri (Persero) Tbk (Bank Mandiri), further diversifying its sources of financing.
  • The accordion facility upsized the syndicated financing facility from USD750 million to USD1 billion.
  • BCA’s participation underscores the firm trust of Indonesia’s top banks in BUMA’s operational excellence and long-term growth strategy, including the company’s efforts in business diversification.

JAKARTA, INDONESIA – Media OutReach Newswire – 27 February 2025 – PT Bukit Makmur Mandiri Utama (BUMA), the principal subsidiary of PT Delta Dunia Makmur Tbk (Delta Dunia Group, IDX: DOID), further strengthened its financing by securing a USD250 million equivalent Accordion Facility from PT Bank Central Asia Tbk (BCA).

The multi-currency facility, which includes up to USD75 million and Rp2.88 trillion from BCA, builds on BUMA’s existing syndicated financing as part of its broader strategy for financial diversification. Initially secured in December 2023 with PT Bank Negara Indonesia (Persero) Tbk (BNI) and later expanded with PT Bank Mandiri (Persero) Tbk (Bank Mandiri), the expansion of BUMA’s syndicated financing facility demonstrates the robust confidence of Indonesia’s leading banks in BUMA’s track record on operations and growth. With BCA joining the syndication, the total facility is upsized to USD1 billion, further highlighting BUMA’s successful achievements in diversifying funding sources.

Iwan Fuad Salim, Director of Delta Dunia Group, stated, “We are honored by the ongoing support from Indonesia’s leading banks—BNI, Bank Mandiri, and now BCA. BCA’s decision to join the syndication further widens our financial sources and reinforces the Banks’ confidence in BUMA’s track record and strategy. This expanded facility plays a key role in our financing diversification strategy, enhancing our ability to manage resources effectively, and ensuring sustained progress.”

The initial USD750 million syndicated financing facility was strategically structured into two tranches, allowing BUMA to refinance its debts and loans, thus providing financial flexibility until 2029. Simultaneously, this financing facility will be used to fund a transformative acquisition as part of the company’s efforts to diversify its business towards more sustainable practices.

Silfanny Bahar, Director of BUMA, added, “The Accordion Facility from BCA equips BUMA with strengthened financing, enabling BUMA to implement transformative actions that capitalize on current market opportunities swiftly. This facility also reaffirms our commitment to accelerating progress and creating meaningful value for our stakeholders.”

“With the strong backing from our syndicated facility, BUMA is well-positioned for continued success as a diversified global company,” Iwan concluded.
Hashtag: #DeltaDuniaGroup

The issuer is solely responsible for the content of this announcement.

About PT Delta Dunia Makmur Tbk (Delta Dunia Group):

Established in 1990, PT Delta Dunia Makmur Tbk (Delta Dunia Group) is a prominent holding company operating in Indonesia, Australia, and USA. Our principal subsidiary, PT Bukit Makmur Mandiri Utama (BUMA), is a leading provider of mining services to some of the largest miners in Indonesia and Australia (through BUMA Australia Pty Ltd). In June 2024, through PT Bukit Makmur Internasional (BUMA International), it acquired Atlantic Carbon Group, Inc. (ACG) and became the leading producer of ultra-high-grade anthracite in the USA, further strengthening the Group’s global footprint in the mining industry.

In 2023, Delta Dunia Group expanded its portfolio with the addition of two new subsidiaries: PT Bukit Teknologi Digital (BTech), developing AI deep learning technologies to improve operational efficiency, reduce emissions, and minimize Occupational Health and Safety (OHS) operational risks and PT BISA Ruang Nuswantara (BIRU), a social enterprise dedicated to education, vocational schools, and fostering circular economy.

Listed on the Indonesia Stock Exchange (IDX Code: DOID), Delta Dunia Group is headquartered in Jakarta, Indonesia, and is supported by a workforce of over 16,000 employees across Indonesia, Australia, and USA. In June 2024, Delta Dunia Group was recognized among the Top 200 in the inaugural FORTUNE Southeast Asia 500 rankings, a prestigious list that identifies the region’s largest companies by revenue.

Future of airport operations to take centre stage at inter airport Southeast Asia conference

A spotlight on industry experts that will lead key conversations on making airports in Asia more sustainable.

SINGAPORE, Feb. 27, 2025 /PRNewswire/ — Themed “Airport Operations for Tomorrow”, inter airport Southeast Asia 2025 (IASEA) curated a lineup of conference sessions and the latest innovations to drive conversations on what a sustainable tomorrow looks like for Asia’s airport operations and ground handling industry.

From 25-27 March 2025, organised by RX, the 8th edition of IASEA is expected to gather over 4,000 attendees, 150 notable global brands and some 50 industry experts as speakers at the iconic Marina Bay Sands, Singapore.

IASEA 2025 Conference – Mastermind keynotes on shaping the future of airports

Setting the stage for this conference on day 1 (25 March) is the fireside chat titled Reshaping Global Airport Operations by Patrick Ky, CEO, International Centre for Aviation Innovation (ICAI), an industry leader with nearly three decades worth of aviation experience. Moderated by Glory Wee, Senior Director, Aviation Development Group, Civil Aviation Authority Singapore (CAAS), the session will discuss solutions that improve operational efficiencies and lay the foundation for resilient and future-proof airports.

“Globally, Asia Pacific takes the lead as the region with 60% of the total number of airport projects, and the region’s carriers handled 31 million international passengers, which was a 19.8% increase in November 2024 compared to November 2023. Recognising the need to address ground and airspace capacity constraints and manpower shortages, while keeping up with increasing passenger footfall in the region, the International Centre for Aviation Innovation was established in Singapore,” said Patrick Ky, CEO, International Centre for Aviation Innovation (ICAI). “ICAI focuses on research and development projects for next-generation air navigation services, automated and smart airports, and unmanned aviation systems and sustainable aviation. At the upcoming IASEA 2025, I’m excited to share insights into new innovations that will be tested in Singapore before being deployed globally.”

This will be followed by keynote sessions led by two of the top 5 airports according to Skytrax’s World Top Airport List 2024. The first keynote, Airports of The Next Decade & Beyond with Shinichiro Motomiya, General Manager, Narita International Airport Corporation, will provide insights into the master plan of Narita International Airport – a case study of the airport of the future, and Airport in Brief: Incheon Airport with Soonil Hwang, Deputy Director of Fast Travel Team, Incheon International Airport Corporation, will cover a deep dive into the airport’s Digital Transformation Project.

Shinichiro Motomiya, General Manager, Narita International Airport Corporation, shared, “To ensure that airports can keep up with this surging demand in air traffic today, it’s become paramount for the industry to accelerate conversations on what will make airports sustainable, improve operational resilience and passenger experience. Take the ‘New Narita Airport’ expansion project as a case in point, which we will share about during the keynote session. The airport development project for the 2030s is looking at consolidating terminals and building a new cargo area to allow for the expected increase of passenger capacity from 57 to 75 million and cargo capacity from 2.4 to 3.5 million tons at Narita International Airport.”

Soonil Hwang, Deputy Director of the Fast Travel Team, Incheon International Airport Corporation commented, “We should not shun away from the use of Artificial Intelligence technologies, especially in the aviation industry. At Incheon International Airport, we believe that technology will strike a fine balance between passenger experience and operational efficiency. Hence, we’ve analysed customer demands and drawn a Persona Journey Map to design solutions around it. As we complete Phase 4 of the transformation of Incheon International Airport, it is my pleasure to share at the upcoming IASEA how we’ve identified values such as ‘Convenient Journey’ or ‘Time’ and utilised them to elevate the customer experience.”

The morning of the opening day will also see Nguyen Dang Minh, Head of Airport Operations Department, Airports Corporation of Vietnam (ACV) spearhead the next keynote, Vietnam Airport Development Masterplan 2030. Vietnam stands as a leader in the aviation landscape, aiming to expand its airport network to 30 airports by 2030 and a long-term vision extending to 2050 that includes upgrades to increase annual passenger capacity by over 80%. As new airports are being built and existing ones upgraded, Minh will cover the solutions needed to address challenges in ground management, security, and resource allocation that will enable airport operations to evolve alongside Vietnam’s expanding aviation network.

Day 2 of the conference will open with the keynote Global Action Plan for the Prevention of Runway Incursion. With safety as a top priority for the aviation industry, and runway incursions as one of the top five high-risk categories of aviation risks, the session will be led by Mitch Fox, Director, Asia Pacific Centre for Aviation Safety, Flight Safety Foundation, who will cover recommendations from the Global Action Plan for the Prevention of Runway Incursions (GAPRI) that go beyond simple regulatory compliance. Aside from safety, efficiency and sustainability are the next priorities to drive airports of tomorrow. Brad Moore, CEO, APAC, Swissport International AG, will lead the next keynote Redefining Ground Support Excellence in Asia Pacific to examine how transformative technology, greener practices, and strategic innovation are unlocking new opportunities for ground handling – a critical backbone of the aviation system.

Aside from these mastermind keynotes, other industry experts and thought leaders from the airport industry will join the conference, sharing their groundbreaking strategies for transforming terminal and ramp operations to address the challenges of today’s demanding and rapidly changing aviation landscape.

Some of the conference highlights include1:

  • Using Data Analytics to Optimise Airport Operations 
  • Rethinking Passenger Flow: Unravelling the Knot of Terminal Congestion
  • Transforming Baggage Handling: Best Practices for Modern Airports
  • Future-Proofing Airport Security: Balancing Safety, Technology & Passenger Experience
  • Boosting Operational Resilience: Preparing for the Unexpected

The full list of speakers can be found here.

State-of-the-art solutions at inter airport Southeast Asia exhibition

As the reference point for the future of airports, IASEA 2025 will stand as a platform to unveil the latest aviation technologies aimed at streamlining workflows, improving sustainability and elevating operational capabilities.

Automation will continue to play a pivotal role in ever-growing passenger expectations. SITA’s 2024 Baggage IT Insights reveal that 80% of airports and 66% of airlines have put touchless self-service baggage handling in place, and more investments will continue in 2025. Aligned with this transformation, industry expert Smith Detection will introduce to the Asia market the SDX 10060 XDi, a ground-breaking X-ray scanner, offering highly accurate material discrimination and substance identification based on an object’s molecular structure. Separately, biometrics and digital identity leader NEC will showcase its facial recognition technology, ranked the world’s most accurate in a benchmark test conducted by the U.S. National Institute of Standards and Technology in 2024. ADB Safegate Singapore, who recently clinched awards for Environmental Initiatives, Innovation, Safety, and Business Expansion at the Airport Technology Excellence Awards 2024, will present their award-winning airport management software.

Other notable brands to expect on the exhibition floor:

Aviaco GSE, CIAS, Colibri Energy, Cobus Industries, Datalogic, ewo, FAAC, Fastcharge, FibreFENCE by Fibre Net Spa, FLEX Industries, GRP Iluminacion, Honeywell, ITW GSE, Japan Radio Co., LEONARDO, Mallaghan, Mototok, NEC, OCEM Airfield, Oshkosh AeroTech, Poltrona Frau, Roypow Technology GmbH, SICK AG, ShinMaywa, Thales, TCR, TLD Asia, Toyota Industries Corporation, TREPEL and Weihai Guangtai. 

All registered professionals for inter airport Southeast Asia 2025 will be granted free access to exhibition and conference floors. For the latest information on inter airport Southeast Asia, please visit the event website, LinkedIn, or Facebook pages.

1 Details of the conference sessions can be found in Annex A.

About inter airport Southeast Asia
inter airport Southeast Asia influences and accelerates the transformation of the airport industry in Asia by crafting a unique, 3-day airport trade show for the region.

Every odd year, buyers and decision makers from the airports, airlines, ground handlers and the entire Airport community in Asia attend inter airport Southeast Asia to source and experience from the most diverse selection of innovations, technology and equipment for airport terminals and ramp operations.

Whatever your strategy or needs – this is the place to be for business, friendship and new trends.

25-27 March 2025
Marina Bay Sands, Singapore
www.interairport-southeastasia.com

About RX  
RX is a global leader in events and exhibitions, leveraging industry expertise, data, and technology to build businesses for individuals, communities, and organisations. With a presence in 25 countries across 42 industry sectors, RX hosts approximately 350 events annually. RX is committed to creating an inclusive work environment for all our people.  RX empowers businesses to thrive by leveraging data-driven insights and digital solutions. RX is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. For more information, visit www.rxglobal.com

About RELX
RELX is a global provider of information-based analytics and decision tools for professional and business customers. RELX serves customers in more than 180 countries and has offices in about 40 countries. It employs more than 36,000 people over 40% of whom are in North America. The shares of RELX PLC, the parent company, are traded on the London, Amsterdam and New York stock exchanges using the following ticker symbols: London: REL; Amsterdam: REN; New York: RELX.

*Note: Current market capitalisation can be found at http://www.relx.com/investors

ANNEX A

IASEA 2025 – The gathering place for conversations on the future of airports

Details on some of the key conference highlights:

  • Using Data Analytics to Optimise Airport Operations
    • As airports seek to become more agile and responsive, leveraging advanced analytics has become a top priority. In this panel, Yi Liu, Director & Professor, Big Data Center, Civil Aviation Management Institute of China (CAMIC); Saurabh Dalvi, Head of Operations, Celebi Aviation Services India Pvt Ltd; and Pang Yee Huat, Solutions Consultant, Cirium will discuss how airports can effectively harness data analytics to drive innovation and ensure sustainable growth.
  • Rethinking Passenger Flow: Unravelling the Knot of Terminal Congestion
    • Ricia Montejo, Head, Customer Experience, Aboitiz InfraCapital Cebu Airport Corporation; Latchida Apaphant, EVP, Foreign Affair, Airports of Thailand PLC (AOT); Simon Lotter, Head of Market for Asia & Pacific, Munich Airport International and Edward Clayton, Partner, Capital Projects & Infrastructure, PwC will tackle the pressure that airports face to address terminal congestion. What innovative strategies are needed to improve passenger processing, optimise capacity planning, and ensure a seamless travel experience for all?
  • Transforming Baggage Handling: Best Practices for Modern Airports
    • Due to surging passenger numbers and increasing pressures to meet rising demand at airports, there have been longer wait times and increased mishandling risks at airports. Gao Haixing, Deputy General Manager of Terminal Management Department, Beijing Daxing International Airport; Tatsuya Izumi, Deputy General Manager, Narita International Airport Corporation; Ranjiv Ramanathan, SVP, SG Hub Transformation & Development, SATS Ltd; Benedikt Sperling-Zikesch, Chief Commercial Officer, TractEasy; and Shantanu Gangakhedhar, Senior Consultant & Airports Lead, Frost & Sullivan, will address these inefficiencies, and the opportunities in technological innovations to streamline baggage handling.
  • Future-Proofing Airport Security: Balancing Safety, Technology & Passenger Experience
    • In the face of increasing cyber-attacks and the integration of smart security systems, airports need to reimagine their security strategies. David Jea, GM, Safety, Security & Contingency Planning, Airport Authority Hong Kong; Lye Teck Tan, EVP, Safety & Security, Changi Airport Group; and Gaurav Jindal, Founder, Gaurav Airport Consulting, will cover how we can we stay ahead and tighten airport security without compromising passenger experience.
  • Boosting Operational Resilience: Preparing for the Unexpected
    • Delays and disruptions can have catastrophic impacts on ground operations. It is imperative to build robust ground handling operations that can withstand unforeseen challenges such as equipment failures, staffing shortages and extreme weather. Ibrahim Mohd Salleh, COO, AeroDarat Services Sdn Bhd – a wholly owned subsidiary of Malaysia Aviation Group; Khalid Bashir Khan, VP, Airport Operations, Air India SATS Airport Services Pvt Ltd (AISATS); Rene van Joost, Senior Executive Vice President Cargo & Logistics, InJourney Aviation Services; and Steven Dickson, Managing Partner, Skylight Aviation, will aim to answer this question – how can ground handling teams develop contingency plans to ensure consistent performance under pressure?

Other speakers that attendees can look forward to seeing at the conference:

    • Huyen Dieu Do, Senior Specialist, Airport Operation Management, Airports Corporation of Vietnam (ACV)
    • Saurabh Dalvi, Head of Operations, Celebi Aviation Services India Pvt Ltd
    • Tom Alwyn-Jones, Managing Director, dnata Singapore
    • Subir Hazra, Chief Commercial & Strategy Officer, GMR Group
    • Udo Bradersen-Brenner, Environmental Manager, Hamburg Airport
    • Maggie Wong, Chief Operating Officer, Hong Kong Airport Services Ltd
    • Maz Hiza Nazly Othman, General Manager, Malaysia Airports Holdings Berhad
    • James Wong, SVP, South East Asia & China, Menzies Aviation
    • Amrul Zeflin Anim, Director, PricewaterhouseCoopers Advisory (PwC)
    • Saravanan Ramasamy, CEO, Pos Aviation Sdn Bhd
    • Caspar Baum, Executive Director Terminals Asia, Surbana Jurong

The full list of speakers can be found here.

 

HKBN Enterprise Solutions Teams Up with Global Switch Unveils Liquid Cooled Data Centre Co-location Services for High-Performance Compute Solutions

HONG KONG, Feb. 27, 2025 /PRNewswire/ — HKBN Enterprise Solutions (HKBNES) has collaborated with Global Switch, a leading data centre operator, to deliver highly resilient and advanced data management solutions for enterprise customers. Leveraging HKBN’s world-class fibre network infrastructure and one-stop managed services, the collaboration can address the surging demand for high-performance computing and efficient data storage in the era of artificial intelligence (AI).

Global Switch Hong Kong, located in Tseung Kwan O Industrial Estate, is one of the largest carrier- and cloud-neutral data centres in Hong Kong, spanning an area of 70,545 square metres of space with a 100 MVA of power supply. It is the first data centre in Hong Kong to utilise direct-to-chip liquid cooling technology for higher compute density within the same physical footprint compared to traditional cooling methods. This innovation supports the growing demand for high-performance computing, while achieving the Platinum level of Leadership in Energy and Environmental Design (LEED) certification for energy efficiency.

With its advanced sustainability features, this facility helps users meet their environmental, social, and governance requirements. Designed for excellent scalability and efficient power management, Global Switch Hong Kong is well-engineered to handle energy-intensive workloads, such as high-performance computing, AI applications, and large-scale server operations.  

Strategically located near TKO Connect – Hong Kong’s first and only dual submarine fibre cable system co-invested by HKBN – this Global Switch facility offers tremendous advantages for enterprises and advanced technologies. This prime location ensures robust network resilience and ultra-low latency, making it particularly suitable for AI-driven applications which require high-speed data transfer.

Dr. Gabriel Leung, CEO of HKBN Enterprise Solutions, stated: “The AI boom has significantly increased the demand for data centre solutions. As a key financial and information hub in the Asia-Pacific region, Hong Kong has the advantage of connecting Mainland China and global markets, leading to a critical demand for reliable, high-performance data centres. By partnering with Global Switch and integrating its world-class facilities with HKBNES’s infrastructure and end-to-end hosting services, we will empower enterprise customers to scale efficiently and stay ahead in the competitive landscape.”

Eric Liu, Managing Director, Global Switch Hong Kong, said: “Last year, we showcased the latest in liquid cooling technology at our Hong Kong data centre, and are continuing to see strong demand from customers seeking efficient and sustainable AI and high-performance computing deployments. We are pleased to partner with HKBNES, providing access to our highly flexible, market-leading infrastructure for the region’s most innovative businesses, and supporting the growth of the local AI industry.” 

Jon Arnold, Executive Group Director, Sales and Strategic Accounts, Global Switch, said: “We are pleased to be partnering with HKBNES to deliver our high-performance and highly resilient data centre solutions. As part of Global Switch’s world-class platform, our Hong Kong data centre offers the scalability, resilience, and cutting-edge cooling technology needed to support the region’s growing AI and digital infrastructure demands.”

HKBN Enterprise Solutions partners with leading data centre operator Global Switch, offering data management solutions powered by direct-to-chip liquid cooling technology to meet the growing demand for high-performance computing and data storage in the AI-driven era.
HKBN Enterprise Solutions partners with leading data centre operator Global Switch, offering data management solutions powered by direct-to-chip liquid cooling technology to meet the growing demand for high-performance computing and data storage in the AI-driven era.

About HKBN Enterprise Solutions 

HKBN Enterprise Solutions (“HKBNES”) is the arm of HKBN Ltd. (SEHK stock code: 1310) (“HKBN”). As a leading provider of system integration ICT services, HKBNES specialises in developing enterprise solutions. With a professional team and profound experience, along with HKBN’s unique tri-carrier network, HKBNES offers enterprises with one-stop comprehensive digital transformation solutions.  These solutions include cloud and data centre services, cybersecurity, smart and digital solutions, and more. For more information about HKBNES, please visit  www.hkbnes.com

About Global Switch

Global Switch is a leading owner, operator and developer of large-scale, carrier- and cloud-neutral, multi-customer data centres in Europe and Asia-Pacific. Founded in 1998, Global Switch has a proven business model and demonstrable track record, and is one of the highest credit-rated data centre companies in the world with investment-grade credit ratings from Fitch, Moody’s and S&P Global Ratings.

Global Switch is a vital strategic partner for customers that require secure and resilient data centre services with scalable capacity and high-level customer service. Its focus is on providing high power density suitable for HPC and AI deployments with both air and liquid-cooled optionality, as well as highly resilient, central, low latency, network-dense locations in prime city centre locations and internet hubs close to its customers on the edge of financial and business districts. Global Switch’s data centres operate exclusively in the Tier I markets of Europe and Asia-Pacific to Tier III or higher, currently total around 388,000 sq m (4,200,000 sq ft) of floor space, and are occupied by a broad range of customers, global and national, large and small, including government organisations, financial institutions, enterprises, global systems integrators, telecommunication carriers, cloud and managed service providers, and other hosting businesses. For more information, visit: www.globalswitch.com.

CYBERDSA RETURNS TOWARDS GREATER DIGITAL INNOVATION, COLLABORATION AND RESILIENCE

KUALA LUMPUR, Malaysia, Feb. 27, 2025 /PRNewswire/ — As Malaysia assumes the ASEAN Chairmanship in 2025, the nation is set to play a pivotal role in shaping regional cybersecurity strategies. Cyber Digital Services, Defence and Security Asia (CyberDSA) 2025, launched today by the Minister of Digital, YB Tuan Gobind Singh Deo, who was represented by his Deputy Minister, YB Datuk Wilson Ugak Anak Kumbong, will serve as a platform to enhance cybersecurity resilience, foster international cooperation, and accelerate the development and deployment of AI-driven security solutions.

CyberDSA 2025 Officially Launched – A milestone event with key figures from Aerosea Exhibitions, CyberSecurity Malaysia, the Ministry of Digital, and the Malaysia Armed Forces.
CyberDSA 2025 Officially Launched – A milestone event with key figures from Aerosea Exhibitions, CyberSecurity Malaysia, the Ministry of Digital, and the Malaysia Armed Forces.

This flagship event, taking place from 30 September to 2 October 2025 at the Malaysia International Trade and Exhibition Centre (MITEC), underscores Malaysia’s commitment to advancing a shared digital future for ASEAN.

“Under Malaysia’s ASEAN Chairmanship, we are prioritising the development of a unified approach to cybersecurity, aligning infrastructure and policies for cohesive practices across the region. CyberDSA 2025 directly supports this goal by facilitating knowledge-sharing and promoting collaboration between governments, businesses, and academia on education, AI-driven research, and workforce development. This will ensure that ASEAN has the talent pool ready to lead the future of digital security,” said YB Datuk Wilson Ugak Anak Kumbong, Deputy Minister of Digital, who officiated the event on behalf of YB Tuan Gobind.

The launch event was attended by YBhg. Encik Shakib Ahmad Shakir bin Jamaluddin, Deputy Secretary General (Strategic & Management), Ministry of Digital Malaysia; YBhg. Tuan Al-Ishsal bin Prof. DatoIshak T. Kechik, Chairman of CyberSecurity Malaysia; YBhg. Rear Admiral Fadhil bin Abdul Rahman, Director General of the Defence Cyber & Electromagnetic Division, Malaysia Armed Forces; YBhg. Dato’ Ts. Dr. Haji Amirudin Bin Abdul Wahab, Chief Executive Officer of CyberSecurity Malaysia, and YBhg. Tan Sri Asmat Kamaludin, Chairman of Aerosea Exhibitions Sdn Bhd, alongside other government officials, industry leaders, and cybersecurity professionals.

Six leading companies—Recorded Future a Mastercard company, MEASAT, Gigamon, Ofisgate, Exabeam, and AML Systems—formally handed over their contracts of participation to Aerosea Exhibitions Sdn Bhd, organisers of CyberDSA 2025, solidifying their commitment to the event. Their involvement reinforces the growing industry support and highlights the strategic importance of cybersecurity across multiple sectors.

CyberDSA 2025: ASEAN’s Premier Cybersecurity Platform

Since its inception in 2023, CyberDSA has become Malaysia’s premier content-focused cybersecurity event, designed by the industry, for the industry. It has built a strong reputation for bringing together high-ranking regulators, influential policymakers, military and defence authorities, CISOs, government officials, industry practitioners, and leading researchers from around the world. With its focus on cutting-edge insights and breakthrough technologies, CyberDSA serves as a critical platform for advancing digital resilience, AI-driven security, and global competitiveness in an ever-evolving cyber landscape.

Under the theme “Pioneering the Future of a Resilient Digital Nation,” the 2025 edition will feature over 150 exhibitors from 30 countries, 80 VIP delegations from 20 nations, and 100 world-class speakers, attracting over 8,000 trade visitors from across the globe.

“This year, CyberDSA 2025 is set to be our most ambitious edition yet, with an expanded global presence, a stronger lineup of distinguished speakers, and an agenda designed to address the most pressing challenges in cybersecurity and digital resilience,” said Tan Sri Asmat Kamaludin, Organising Chairman of CyberDSA 2025.

“Cybersecurity is no longer a niche concern; it is a fundamental pillar of national resilience, business stability, and societal trust. CyberDSA 2025 will continue to bridge gaps, foster knowledge-sharing, and empower decision-makers to implement proactive and robust cybersecurity strategies,” he added.

Key Features of CyberDSA 2025

Organised with strong support from the Ministry of Digital, CyberSecurity Malaysia and the Defence Cyber and Electromagnetic Division of the Malaysian Armed Forces, CyberDSA 2025 will provide a dynamic platform to explore the latest advancements, strategic opportunities, and key developments shaping the future of digital security. The event will feature an extensive focus on critical areas such as blockchain, cryptocurrency and database security, IoT and application security, incident response, and the transformative impact of generative AI.

Throughout the three-day event, satellite forums will bring together thought leaders and experts to discuss pressing cybersecurity challenges, including Quantum Safe Migration, Advancing Cryptocurrency Investigations, and ASEAN Vehicle Forensic Investigation. These discussions will offer valuable insights into emerging threats and technological innovations while shaping policies and strategies that will strengthen digital ecosystems across the region.

To drive innovation and nurture new talent, CyberDSA 2025 will host a full-fledged hackathon and Cyber Labs, creating a platform for young cybersecurity professionals, researchers, and startups to showcase their solutions and compete in real-world challenges. Participants will also have the opportunity to engage with the latest industry trends through the Flash Talk Zone and dedicated tech update sessions, offering concise yet impactful discussions on cutting-edge developments in cybersecurity.

Strategic collaborations will be a focal point of CyberDSA 2025, with key Memorandum of Understanding (MOU) signing ceremonies taking place to formalise partnerships between leading cybersecurity firms, defence agencies, and technology providers. These alliances will play a crucial role in advancing cybersecurity capabilities and fostering cross-industry cooperation.

As in previous years, CyberDSA 2025 will culminate in the prestigious Malaysia Cyber Security Awards, an evening dedicated to recognising excellence in cybersecurity innovation, leadership, and industry contributions. This prestigious evening will recognise individuals and organisations that have made significant strides in securing digital infrastructure and strengthening cybersecurity resilience.

As Malaysia strengthens its digital economy and cybersecurity framework, CyberDSA remains at the forefront, not only uniting global leaders and cutting-edge technologies but also driving business opportunities, fostering cross-border collaborations, and unlocking new investments in cybersecurity solutions. With strategic partnerships and a forward-thinking agenda, CyberDSA 2025 is set to drive meaningful change and lasting progress.

For more information on CyberDSA 2025, please visit www.cyberdsa.com

Neopharma Technologies Announces Strategic Partnership with AusChain to Assist with the Scaling and Global Rollout of NEOVAULT®

PERTH, Australia, Feb. 27, 2025 /PRNewswire/ — Neopharma Technologies Ltd (Neopharma) is pleased to announce a strategic partnership with AusChain Pty Ltd, a global leader in scalable blockchain solutions specializing in product traceability through QR codes. AusChain has successfully implemented over 30 million Blockchain-based QR codes across 70 international projects, covering more than 1,000 SKUs to date.

This collaboration aims to support the large-scale global rollout of Neopharma’s NEOVAULT® platform in the coming year. As part of this initiative, drug test kits will be paired with NEOVAULT® through unique QR codes embedding complete essential and manufacturing data without interference, which will be activated and affixed to each finished kit. Neopharma is currently preparing for NEOVAULT® enablement of the first 5 million drug test kits, with a weighted pipeline of over 100 million QR codes projected in the next few years.

Neopharma’s global growth strategy focuses on partnering with leading drug test kit manufacturers, who collectively sell hundreds of millions of test kits annually. By integrating a standardized QR code on each kit at the point of manufacture, NEOVAULT® can track all recorded manufacturing data of the kits on a unified platform, as well as link any subsequent drug test reports and impairment test reports to the original device and donor. Neopharma’s revenue model includes per-service report fees as well as SaaS model subscription services for impairment testing. This arrangement allows manufacturers to gain a new revenue stream while enhancing their product offerings to both existing and future clients, while Neopharma benefits from their extensive global sales and distribution networks.

Leadership Quotes

Marcus L’Estrange, Executive Chairman of Neopharma Technologies https://neopharmatechnologies.com: “We are excited to be working directly with AusChain CEO Do Van Long to support the global rollout of our unique Drug and Impairment Testing platform, NEOVAULT®. AusChain’s proven track record in large-scale QR code enablement projects across multiple industries—and their experience working directly with manufacturers—makes them an ideal strategic partner at this stage of our global expansion.”

Do Van Long, CEO of AusChain Pty Ltd https://australiablockchain.au: “Neopharma Technologies’ global growth strategy represents another significant opportunity for AusChain. After collaborating with their executive team for the past six months, I am very pleased to be part of this journey as they launch large-scale QR code implementation projects with major manufacturers worldwide. We look forward to growing together for mutually beneficial outcomes.”

Media Contact

Shaun Melville
shaun@neopharmatechnologies.com 

INFORMA MARKETS ELEVATES CLEAN ENERGY EVENT TO A REGIONAL PLATFORM WITH ASIA SUSTAINABLE ENERGY WEEK 2025

BANGKOK, Feb. 27, 2025 /PRNewswire/ — Informa Markets, a global leader in trade exhibitions and business matching, is set to elevate its flagship ASEAN’s clean energy event to new heights with ASIA Sustainable Energy Week 2025 (ASEW). Building on its success, the event will expand the energy market across Asia, reinforcing Thailand’s position as the region’s sustainable energy transition hub. Showcasing cutting-edge digital technology, ASEW 2025 will drive the clean energy transition toward and increase the share of renewable energy in the energy system moving towards achieving net-zero greenhouse gas emissions.

The renowned ASEAN Sustainable Energy Week is evolving into a premier Asian platform with ASIA Sustainable Energy Week 2025 (ASEW), this strategic expansion provides new opportunities for Thailand to emerge as a leading hub for connecting sustainable energy technology and innovation across Asia. ASEW 2025 will enhance business prospects and support key industries—including industrial, transportation, and business sectors—in their transition to clean energy solutions through digital transformation.

Set to take place from July 2-4, 2025, at the Queen Sirikit National Convention Center (QSNCC) in Bangkok, the show is committed to driving growth, innovation, and energy security. The event aims to expand energy access across all industrial sectors by clean energy, sustainably covering the entire Asian region. ASEW 2025 will unite industry leaders, experts, and buyers from across the energy sector. The event will highlight advancements in renewable energy, energy efficiency, and emerging technologies, including next-generation energy storage systems, bringing these critical innovations together under one roof.

Nuki Agya Utama, PhD – Director for Energy Policy and Head of the Asia Zero Emission Center (AZE Center) at ERIA, highlighted that Asia, home to over 60% of the world’s population and one of the fastest-growing economic regions, is experiencing a rapid surge in energy demand. Today, the continent plays a pivotal role in the global energy transition, driving advancements in energy storage, green hydrogen, and smart grid technologies. As a hub for clean energy consumption, production, and development, Asia’s shift toward renewables is a crucial factor in addressing climate change sustainably.

ASIA Sustainable Energy Week (ASEW) has long been recognized by industry experts as a premier platform for energy innovation. The event serves as a key forum for technology exchange, knowledge sharing, collaboration, and business networking, solidifying its role as a gateway for driving clean energy transformation in Asia.

Mr. Sanchai Noombunnam, Country General Manager of Informa Markets Thailand, stated, “For over 35 years, we have led the renewable energy market in this region, establishing a strong network of industry partners. With ASEW 2025, we are expanding our reach to reaffirm our leadership in hosting the most comprehensive and largest sustainable energy technology event in ASEAN—now on a pan-Asian level. Our goal is to empower entrepreneurs, industrialists, and investors with access to new opportunities in Asia’s clean energy market and accelerate the energy transition towards net-zero greenhouse gas emissions.”

ASIA Sustainable Energy Week (ASEW) 2025 stands as a pivotal platform for advancing sustainable energy policies and technologies, including solar, wind, hydro, hydrogen, and energy storage systems. This year’s theme under, “Empowering Digital Transformation in Sustainable Energy Towards Net Zero,” ASEW 2025 will serve as a hub for state-of-the-art clean energy technologies. The event will bring together technology leaders, key buyers, and experts from Thailand and across the region, fostering knowledge exchange, business growth, and regional collaboration in renewable energy, energy efficiency, and energy storage solutions. This year’s event will feature more than 1,500 leading brands from around the world, including ABB, ATESS, DELTA, HITACHI ENERGY, TESLA, SUNGROW, and many more. Additionally, international pavilions from China, Finland, Germany, Japan, Korea, Singapore, Switzerland and United Kingdom will showcase cutting-edge innovations and more than 32,000 visitors from 65 countries are expected to attend. ASEW 2025 will be co-located with MobilityTech Asia – Bangkok (MTAB) 2025, The Region’s Premier Technology Exhibition and Conference on Future Transportation and Smart Mobility.

Be part of the movement toward a sustainable energy future at ASIA Sustainable Energy Week 2025, taking place July 2-4, 2025, at the Queen Sirikit National Convention Center (QSNCC), Bangkok.

Contact us:
For more information and booth, please contact: asew-th@informa.com or visit event website www.asew-expo.com.

About Informa Markets:
Informa Markets creates platforms for industries and specialist markets to trade, innovate, and grow. Through our comprehensive portfolio of exhibitions, digital content, and services, we enable customers and partners to connect, discover new opportunities, and drive industry progress.

For more information, please visit: www.informamarkets.com