Home Blog Page 2375

World-Renowned CX Guru Shep Hyken Returns to Kuala Lumpur for the 10th Annual CX Summit 2025

KUALA LUMPUR, Malaysia, Oct. 15, 2025 /PRNewswire/ —  The 10th Annual CX Summit Kuala Lumpur, organised by CX Malaysia and supported by Contact Centre Association of Malaysia (CCAM), will once again welcome Shep Hyken, global customer experience (CX) guru, on 11–12 November 2025 at the One World Hotel, Petaling Jaya. This marks his third appearance at Malaysia’s premier CX event.

World-Renowned CX Guru Shep Hyken Returns to Kuala Lumpur for the 10th Annual CX Summit 2025
World-Renowned CX Guru Shep Hyken Returns to Kuala Lumpur for the 10th Annual CX Summit 2025

Shep Hyken, recognized worldwide as a leading voice in customer service and experience, has worked with global giants such as Amazon, FedEx, Marriott, and Deloitte. Author of eight best-selling books—including The Amazement Revolution, which appeared on both the New York Times and Wall Street Journal bestseller lists—Hyken has been a driving force in shaping how organizations worldwide build and sustain customer trust.

At CX Summit 2025, Hyken will share insights on Malaysia’s CX progress, providing a global perspective on local achievements and opportunities. He will be joined by top CX leaders from prominent organizations including CIMB Bank, Maxis Berhad, RHB Bank, CelcomDigi, Philip Morris Malaysia, Pos Malaysia, Malaysia Aviation Group, and Bank Simpanan Nasional to name a few.

A Decade of Elevating CX in Malaysia

Now in its 10th year, CX Summit has become a benchmark event for CX excellence in Malaysia and the ASEAN region. Last year’s summit saw the launch of the State of CX in Malaysia Research and Report, which revealed Malaysia’s inaugural CX score of 3.61 – Proficient Level. This year, Manoj Menon, Founder and CEO of Twimbit, will unveil the 2025 findings and the nation’s latest CX score.

Themed “Reimagining a New World”, this year’s summit will explore the evolving landscape of CX, where empowered consumers expect richer, more seamless experiences. From brand promises and digital platforms to frontline service and AI-driven transformation, every business decision today is ultimately a CX decision.

“Customer Experience is THE Business Strategy,” said Vigneswaran Sivalingam, President of CCAM and Chairperson of CX Malaysia. “The CX of today is holistic—spanning brand, marketing, service, corporate, digital, and technology. It is also the ultimate objective driving transformation and AI adoption strategies.”

He continues by saying, “The truth is simple. Competitors can copy your products, pricing, and marketing—but not how you make customers feel. Experience is the new battleground, and customer trust is the ultimate currency. Businesses that embrace this shift won’t just serve customers; they will earn relationships that last a lifetime.”

Innovation at the #DigitalCX Marketplace

In addition to thought leadership sessions, CX Summit 2025 will feature the #DigitalCX Marketplace—a showcase of the latest innovations in AI, cloud, CRM, omni-channel, and unified communications solutions. This year’s showcase partners include Genesys, NTT Data, Radiant Communications, ITApps, Zoom Communications, Webex by Cisco, Zendesk, VLAN, Enghouse Interactive, Talkdesk, Nubitel, Freshworks, Logitech,  AtasCloud, Orlig, Sestek, Fanolabs, uni4AI and CoffeeBot, with more to be announced.

Shaping a Customer-Centric Nation

CX Summit 2025 is more than just a conference—it is a catalyst for shaping Malaysia into a truly customer-centric nation.

Event Details
Date: 11–12 November 2025
Venue: One World Hotel, Petaling Jaya, Kuala Lumpur

For registration and enquiries, please contact cxsummit@ccam.org.my

ASUS Unveils AI Factory and Next-Gen Servers with NVIDIA HGX B300 systems at OCP 2025

ASUS AI POD built on the NVIDIA GB300 NVL72 platform and latest AI Servers XA NB3I-E12 accelerated by the NVIDIA HGX B300 system now shipping for enterprise AI

KEY POINTS

  • Next-gen servers: ASUS XA NB3I-E12 with NVIDIA® HGX B300 systems deliver high performance for intensive AI workloads in enterprises & CSPs
  • Driving AI with ASUS AI Factory: NVIDIA Blackwell platform-based ASUS AI Factory delivers an end-to-end foundation to accelerate enterprise AI adoption
  • ASUS AI POD and XA NB3I-E12 Now Shipping: Since September, ASUS AI POD and XA NB3I-E12 servers give enterprises early access to AI performance.
  • ASUS Ascent GX10 launches: A compact personal AI supercomputer powered by NVIDIA GB10 will be available from October 15

SINGAPORE, Oct. 15, 2025 /PRNewswire/ — ASUS today announced its participation in the 2025 OCP Global Summit, being held from October 13–16 at the San Jose Convention Center, booth #C15. At the event, ASUS unveiled its XA NB3I-E12 series AI servers, based on NVIDIA® HGX B300 system integrated with NVIDIA ConnectX-8 InfiniBand SuperNICs, 5 PCIe® expansion slots, 32 DIMM and 10 NVMe. Designed for enterprises and cloud service providers (CSPs) managing intensive AI workloads, these servers deliver outstanding performance and stability, unlocking the full potential of AI.

Starting this September, ASUS AI POD built on NVIDIA GB300 NVL72 and XA NB3I-E12 servers based on NVIDIA HGX B300 have begun shipping, giving enterprises and cloud service providers early access to cutting-edge AI performance and reliability.

Driving AI transformation with ASUS AI Factory

ASUS is also showcasing the ASUS AI Factory built on NVIDIA Blackwell architecture. Featured products include ASUS AI POD built on the NVIDIA GB300 NVL72 platform, and the XA NB3I-E12 servers accelerated by the NVIDIA HGX B300 system. These solutions serve as foundational building blocks for enterprise AI factories.

The ASUS AI Factory is a comprehensive, end-to-end approach that integrates cutting-edge hardware, optimized software platforms, and professional services to accelerate enterprise AI adoption. It enables organizations to deploy AI workloads from edge devices to large-scale AI supercomputing environments, supporting diverse applications such as generative AI, natural language processing, and predictive analytics. By combining ASUS servers, rack-scale ASUS AI PODs, and high-serviceability designs, the AI Factory reduces deployment complexity, improves operational efficiency, and maximizes computing resources.

All these products are on display on-site, giving a firsthand look at how the AI Factory empowers enterprises and cloud service providers to innovate faster, scale reliably, and unlock the full potential of AI across industries — from manufacturing automation to smart city initiatives. This holistic ecosystem ensures seamless integration, flexible deployment, and the scalability required for the rapidly evolving AI landscape.

Furthermore, as part of its powerful AI-inference solutions, ASUS Ascent GX10, a compact personal AI supercomputer accelerated by the NVIDIA GB10 Grace Blackwell Superchip, will be available from October 15. Delivering up to 1 petaFLOP of AI performance for demanding workloads and equipped with an NVIDIA Blackwell GPU, a 20-core Arm CPU, and 128GB of memory, GX10 supports AI models of up to 200-billion parameters, bringing petaflop-scale inferencing directly to developers’ desktops.

Optimizing AI workloads with AMD EPYC 9005 processors

In addition, ASUS showcased server solutions powered by AMD EPYC™ 9005 processors, offering high performance and density for AI-driven, mission-critical data center workloads. ASUS ESC8000A-E13X accelerates generative AI and LLM applications, fully compatible with NVIDIA RTX PRO 6000 Blackwell Server Edition, while an embedded NVIDIA ConnectX-8 SuperNIC supports 400G InfiniBand/ Ethernet per QSFP port for ultra-low latency and high-bandwidth connectivity, enabling unmatched scale-out performance with NVIDIA Quantum InfiniBand or Spectrum-X Ethernet networking platforms.

The RS520QA-E13 series of servers are high-performance multi-node systems optimized for HPC, EDA, and cloud computing, supporting up to 20 DIMM slots per node with advanced CXL memory expansion, PCIe 5.0, and OCP 3.0, maximizing efficiency for demanding workloads.

Join the ASUS 2025 OCP Global Summit session

Don’t miss the 15-minute ASUS Infrastructure for Every Scale—from Edge to Trillion-Token AI session at Expo Hall Stage on October 15 from 16:25–16:40. During this insightful presentation we will share how ASUS helps customers build future-ready AI data centers. Learn how our servers, rack-scale ASUS AI PODs with NVIDIA GB200/GB300 NVL72, and high-serviceability designs address diverse AI workloads and deployment challenges.

About ASUS

ASUS is a global technology leader that provides the world’s most innovative and intuitive devices, components, and solutions to deliver incredible experiences that enhance the lives of people everywhere. With its team of 5,000 in-house R&D experts, the company is world-renowned for continuously reimagining today’s technologies. Consistently ranked as one of Fortune’s World’s Most Admired Companies, ASUS is also committed to sustaining an incredible future. The goal is to create a net zero enterprise that helps drive the shift towards a circular economy, with a responsible supply chain creating shared value for every one of us.

MicroTouch Launches Mobile Tablet and Outdoor Open Frame Series for End-to-End Retail and QSR Solutions

SINGAPORE, Oct. 15, 2025 /PRNewswire/ — MicroTouch (Singapore) Pte. Ltd., a leading provider of professional touchscreen solutions, proudly announces the launch of two innovative products that complete its end-to-end solution portfolio for the retail and Quick Service Restaurant (QSR) industries.

The Mobile Tablet M1-101RT-A1 and Outdoor Open Frame Series deliver reliable performance for POS, self-ordering, and drive-thru applications across QSR environments.
The Mobile Tablet M1-101RT-A1 and Outdoor Open Frame Series deliver reliable performance for POS, self-ordering, and drive-thru applications across QSR environments.

With the introduction of the ruggedized Mobile Tablet M1-101RT-A1 Android Touch Computer and ultra-bright Outdoor Open Frame touchscreen series, MicroTouch now offers end-to-end touchscreen solutions spanning every customer touchpoint – from indoor point-of-sale terminals and self-ordering kiosks to outdoor digital menu boards and drive-thru systems.

Mobile Excellence: Rugged Mobile Tablet

The M1-101RT-A1 Mobile Tablet combines commercial-grade durability with a powerful MediaTek Genio 700 processor, 8GB of RAM, and an integrated Zebra barcode scanner, as well as NFC payment support. Its 10.1″ display, IP67 waterproof housing, and 8-hour battery life make it ideal for retail floor service, mobile POS, and inventory tracking in demanding environments. Optional accessories including multi-device charging cradle, rotating hand straps provide flexible deployment options for diverse retail environments.

Outdoor Reliability: Open Frame Series

The new Outdoor Open Frame series delivers crystal-clear visibility with 1500-nit brightness across 10.1″ (M1-101OD-A1), 21.5″(M1-215OD-A1), and 27″(M1-27OD-A1) variants. Enhanced with UV protection, optical bonding, and IP66 weatherproof rating, these displays ensure reliable performance for outdoor kiosks, drive-thru operations, and digital signage applications.

From outdoor kiosks to indoor POS, MicroTouch provides a complete ecosystem of touchscreen solutions for every retail and QSR touchpoint.
From outdoor kiosks to indoor POS, MicroTouch provides a complete ecosystem of touchscreen solutions for every retail and QSR touchpoint.

Complete Solution Portfolio

Daniel Hu, Managing Director, APAC at MicroTouch, commented: “These launches represent the final pieces in our comprehensive retail and QSR solution puzzle. MicroTouch now provides a complete ecosystem of touchscreen solutions that work seamlessly together.”

“Retailers and QSR operators no longer need multiple vendors to outfit their locations. Our unified product portfolio ensures consistent performance, simplified procurement, and integrated support across all customer touchpoints – whether indoor or outdoor, mobile or fixed-installation.”

Immediate Global Availability

Both product lines are immediately available worldwide through MicroTouch’s authorized partner network, with comprehensive warranty coverage and technical support.

About MicroTouch

MicroTouch is a global leader in capacitive touch technology with over 40 years of industry expertise. We deliver a comprehensive portfolio of touch-driven solutions that power businesses across retail, hospitality, healthcare, industrial automation, gaming, and more.

Temasek-backed impact investment firm ABC Impact, DBS and UOB partner on sustainability-linked subscription loan facility

Transforms conventional loan facility into an innovative tool that drives measurable social and environmental outcomes

SINGAPORE, Oct. 15, 2025 /PRNewswire/ — ABC Impact, an impact investing firm backed by Temasek and a member of Temasek Trust Asset Management[i], has partnered with DBS and UOB on a sustainability-linked subscription loan facility. The USD 110 million (SGD 142 million)[ii] sustainability-linked subscription loan facility, jointly established by DBS and UOB, transforms an existing conventional loan facility into an innovative instrument that links financing to measurable impact targets.

Previously, ABC Impact had a conventional subscription loan facility, which is typically a short-term facility that allows private equity and impact funds to bridge the gap between investments made and the receipt of capital called from investors.

With the sustainability-linked loan facility – which is linked to sustainability performance targets – ABC Impact and the two banks will channel capital flows towards projects with meaningful outcomes while embedding a focus on measurable impact and disclosure into the financing structure itself.

The loan facility is for ABC Impact Fund II, which was incepted in August 2023 and held its final close in March 2025. Assets under management (AUM) of the fund currently exceed USD 600 million (SGD 712 million) – double the size of its inaugural Fund I – with commitments from investors including Temasek, Temasek Trust, the Asian Development Bank, Mapletree Investments, SeaTown Holdings, a Southeast Asian sovereign wealth fund and ultra-high-net-worth individuals.

Under the terms of the sustainability-linked loan facility, ABC Impact Fund II’s portfolio companies will be required to achieve sustainability performance targets related to avoided or reduced greenhouse gas emissions, as well as number of beneficiaries reached across key impact sectors such as agriculture, healthcare, education and financial services.

ABC Impact has tracked key impact indicators across its portfolio since inception, providing a data-driven foundation for measuring and reporting the outcomes achieved by its investments. The conversion of this loan facility into a sustainability-linked loan facility creates additional incentives to raise the bar on performance and further aligns financing with the fund’s mission to address pressing environmental and social challenges in Asia and reframe them into growth and development opportunities.

With this facility, ABC Impact, DBS and UOB are establishing a new benchmark for the financial sector in integrating sustainability considerations into conventional fund financing.

Sugandhi Matta, Chief Impact Officer, ABC Impact, said, “This sustainability-linked loan marks an important milestone in ABC Impact’s journey. With our investors’ capital already fully dedicated to impact, and now our financing linked to measurable sustainability outcomes, every dollar we manage is aligned with our mission. By embedding performance targets into mainstream financing structures, we are reinforcing our commitment to deliver both financial discipline and positive social and environmental outcomes across Asia.”

Simon Ong, Group Head of Financial Institutions and Government-Linked Corporations, DBS said: “This partnership demonstrates financial innovation in action – taking a traditional product and reimagining it to better serve the ecosystem. By working with ABC Impact, we are helping to unlock capital for businesses that generate both financial and social returns. This is an example of how banks can act as enablers of sustainable and impactful development, steering capital towards solutions that improve lives and livelihoods.”

Edmund Leong, Head of Group Corporate Banking, UOB, said: “UOB is steadfast in our commitment to developing innovative financing solutions that enable our clients to drive meaningful and measurable impact. By structuring the financing to clearly defined sustainability outcomes, this facility represents a new standard in harnessing capital for both commercial success and societal progress. Our collaboration with ABC Impact underscores the critical role of strategic partnerships in tackling pressing environmental and social challenges across the region.”

About ABC Impact

ABC Impact is a Pan-Asia impact investment firm dedicated to delivering measurable social and environmental outcomes alongside risk-adjusted financial returns through sustainable growth. With over USD 900 million in assets under management, the firm follows a disciplined, thematic strategy to invest in high-potential businesses addressing Asia’s most pressing challenges.

Its portfolio spans climate and water solutions, sustainable food and agriculture, healthcare and education, and financial and digital inclusion. ABC Impact is a member of Temasek Trust Asset Management and is backed by Temasek Trust, Temasek, the Asian Development Bank, and other leading institutional investors.

As a signatory to the Principles for Responsible Investment and the Operating Principles for Impact Management, ABC Impact applies a rigorous, evidence-based impact measurement and management framework to ensure effectiveness and accountability. It is committed to mobilizing private capital for a more sustainable and inclusive Asia.

Visit www.abcimpact.com.sg for more information.

About DBS
DBS is a leading financial services group in Asia with a presence in 19 markets. Headquartered and listed in Singapore, DBS is in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank’s “AA-” and “Aa1” credit ratings are among the highest in the world.

Recognised for its global leadership, DBS has been named “World’s Best Bank” by Global Finance, “World’s Best Bank” by Euromoney and “Global Bank of the Year” by The Banker. The bank is at the forefront of leveraging digital technology to shape the future of banking, having been named “World’s Best Digital Bank” by Euromoney and the world’s “Most Innovative in Digital Banking” by The Banker. In addition, DBS has been accorded the “Safest Bank in Asia” award by Global Finance for 17 consecutive years from 2009 to 2025.

DBS provides a full range of services in consumer, SME and corporate banking. As a bank born and bred in Asia, DBS understands the intricacies of doing business in the region’s most dynamic markets.

DBS is committed to building lasting relationships with customers, as it banks the Asian way. Through the DBS Foundation, the bank creates impact beyond banking by uplifting lives and livelihoods of those in need. It provides essential needs to the underprivileged, and fosters inclusion by equipping the underserved with financial and digital literacy skills. It also nurtures innovative social enterprises that create positive impact.  

With its extensive network of operations in Asia and emphasis on engaging and empowering its staff, DBS presents exciting career opportunities. For more information, please visit www.dbs.com.

About UOB

UOB is a leading bank in Asia. Operating through its head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, UOB has a global network of more than 470 branches and offices in 19 markets in Asia Pacific, Europe and North America. Since its incorporation in 1935, UOB has grown organically and through a series of strategic acquisitions. Today, UOB is rated among the world’s top banks: Aa1 by Moody’s Investors Service and AA- by both S&P Global Ratings and Fitch Ratings.

For nine decades, UOB has adopted a customer-centric approach to create long-term value by staying relevant through its enterprising spirit and doing right by its customers. UOB is focused on building the future of ASEAN – for the people and businesses within, and connecting with, ASEAN.

The Bank connects businesses to opportunities in the region with its unparalleled regional footprint and leverages data and insights to innovate and create personalised banking experiences and solutions catering to each customer’s unique needs and evolving preferences. UOB is also committed to help businesses forge a sustainable future, by fostering social inclusiveness, creating positive environmental impact and pursuing economic progress. UOB believes in being a responsible financial services provider and is steadfast in its support of art, social development of children and education, doing right by its communities and stakeholders.

For media queries, please contact:

ABC Impact

Email: media@abcimpact.com.sg

 

Tania Tan (DBS)

Group Strategic Marketing and Communications

Email: taniatanlilin@dbs.com

Tel: (65) 9692 2887


Michelle Toh (UOB)

Group Strategic Communications and Brand

Email: Michelle.Toh@UOBGroup.com

Tel: (65) 6539 3986

 

[i] Temasek Trust was established by Temasek Holdings to provide governance and financial oversight for philanthropic assets. Its Asset and Investment Management cluster, through Temasek Trust Asset Management, aims to generate sustainable cashflows to enable Temasek Trust to deliver on its purpose of building better for every generation.

[ii] All exchange rates as of 6 Oct 2025

 

UST Names Global D3CODE 2025 Hackathon Winners and Honors Innovators Ahead of Annual D3 Technology Conference

Winning entries received cash prizes, recognition, conditional job offers from UST

PENANG, Malaysia, Oct. 15, 2025 /PRNewswire/ — UST, a leading AI and technology transformation solutions company, has announced the winners of D3CODE 2025, the fifth edition of its global hackathon. This edition of D3CODE, which drew participants from India, the United States, the United Kingdom, Mexico, and Malaysia, was the largest to date, featuring over 6,600 teams and 25,000 individuals from more than 2,900 colleges and universities. The teams collaborated to submit 2,600 innovative ideas, with winners being named for each country and a global winner was selected from them.

“D3CODE is where tomorrow’s creators turn frontier technologies into real-world outcomes. As data, GenAI, and future-ready technologies rapidly reshape industry and society, we’re challenging students to go beyond prototypes and build solutions that deliver measurable impact, responsibly, safely, and at scale. We are excited to mentor these innovators, connect them with a global community, and witness the very best of their innovative projects,” said Niranjan Ramsunder, Chief Technology Officer, UST.

The winners in each region are:

Regional Winner

Team name

Team Members

Malaysia

Databaes

•  Jun Quan Chin

•  Yong Jiang Woon

India

Pulimada

•  Ashwin Pavithran

•  Linto Jomon

•  Elston Savio

•  Aharon Mathews

From College of Engineering, Trivandrum

United Kingdom

safeWalk AI

•  Chris Kakoulis

•  Nathaniel Fisher

•  Sviat latyk

•  Marios Vovides

Mexico

JACA team

•  Andres Martinez Almazan

•  Josue Tapia

•  Emilio Martinez

•  Diego Arechiga

United States

Neural Navigators

•  Nagur Shareef Shaik (Georgia State University)

•  Vandna Rajpal (Stevens Institute of Technology (SIT), New Jersey)

Winners from each region were invited to present before the competition’s Grand Jury, who selected the Neural Navigators team from the United States as the global winner for their entry PRISM: Predictive & Reporting Insights with Science & Models. Neural Navigators will present its winning solution at UST’s upcoming D3 Conference on October 16 in Thiruvananthapuram, India. The global winning team will receive USD 10,000 and regional winners will receive prize money as well. The winning team from the India hackathon will get INR 3,00,000; the first runner-up team will get INR 200,000; and the second runner-up team will get INR 1,00,000. The members of the top teams in India will receive an opportunity for job offers (T&C apply) to join UST India.

Celebrating its tenth year, D3 is a global gathering for UST associates that serves as a platform for innovation and collaboration as well as for cutting-edge ideas. This year D3 will feature a tech expo, customer showcases, programming challenges, and worldwide hackathons. Participants at D3 will have the opportunity to compete and collaborate with some of the industry’s brightest minds, exchange ideas with technology leaders, and explore how to scale solutions, optimize operations, and drive sustainable business growth. With its focus on bold, boundary-pushing innovations that create meaningful social impact, D3 exemplifies UST’s ideals and ambitions.

At this year’s conference, Krishna Sudheendra, Chief Executive Officer, UST, will take the audience through the company’s bold pursuit of a future where data, intelligence, and quantum frontiers converge to drive discovery, reinvention, and customer impact. His keynote address will explore how agentic AI, quantum computing, and intelligent data ecosystems are generating new opportunities and accelerating transformation across industries.

“Since 2016, D3 has been UST’s premier global technology conference. This year attendees will have the opportunity to explore the latest breakthroughs and innovations and gain valuable insights from a wide range of industry leaders. The much-anticipated event brings together UST talent from all over the world, fostering important connections and easing collaboration across our global workforce,” said Manu Gopinath, President, UST.

In addition to Krishna Sudheendra, other speakers scheduled to appear at D3 this year include: Niranjan Ram, CTO; Greg Williams, Editor-in-Chief, WIRED; Burgess Cooper, Chief Executive Officer – Cybersecurity, Adani Enterprises Limited; Shivani Arni, Enterprise CISO, Mahindra Group;  Tony Velleca, CEO, CyberProof, Dahnesh Dilkhush, Chief Technology Officer, Microsoft India and South Asia; Abhinav Aggarwal, Founder and CEO, Fluid AI; and Kailash Attal, Chief Solutions Officer, UST.

For more information visit: https://www.d3.ust.com/

About UST

Since 1999, UST has worked side by side with the world’s best companies to make a powerful impact through transformation. Powered by technology, driven by AI, inspired by people, and led by our purpose, we partner with our clients from design to operation. Our AI-driven digital solutions, proprietary platforms, engineering, R&D, products, and innovation ecosystem turn core challenges into impactful, disruptive solutions. With deep industry knowledge and a future-ready mindset, we infuse expertise, innovation, and agility into our clients’ organizations —delivering measurable value and positive lasting change for them, their customers, and communities around the world. Together, with 30,000+ employees in 30+ countries, we build for boundless impact — touching billions of lives in the process. Visit us at www.UST.com 

Media Contacts, UST:

Tinu Cherian Abraham
+1 (949) 415-9857
+91-7899045194 (India)

Merrick Laravea
+1 (949) 416-6212

Neha Misri
+44-7341787926

Roshni Das K
+91 7736795557
media.relations@ust.com

Media Contacts, U.S.

S&C PR
+1-646.941.9139
media@scprgroup.com

Makovsky
ust@makovsky.com

Media Contacts, India:

ust@adfactorspr.com 

Media Contacts, U.K.:

FTI Consulting
UST@fticonsulting.com

 

 

AISec @ GovWare 2025 to Lead Industry Dialogue and AI Security

New initiative co-hosted by Trend Micro and GovWare brings together global leaders to advance responsible AI and strengthen cyber resilience.

SINGAPORE, Oct. 15, 2025 /PRNewswire/ — Trend Micro Incorporated (TYO: 4704; TSE: 4704), a global cybersecurity leader, today announced the launch of AISec @ GovWare 2025, a new initiative co-hosted with GovWare, Singapore’s leading cybersecurity conference. The new programme will bring together global leaders to address the growing intersection of artificial intelligence (AI) and cybersecurity, focusing on responsible innovation and resilience in the AI era.

Ian Monteiro, Chief Executive Officer and Founder, Image Engine, and Organiser of GovWare: “As AI reshapes the digital and security landscape, collaboration will be key to ensuring its safe and responsible adoption. The launch of AISec @ GovWare 2025 underscores the growing urgency to strengthen trust, governance, and resilience in AI systems. By uniting voices from government, industry, and the cybersecurity community, GovWare continues to enable meaningful dialogue and collective action on the future of responsible AI adoption.” 

73% of organisations worldwide have already experienced security incidents due to unknown or unmanaged AI assets, and Asia Pacific (APAC) has seen a 29% increase in AI-driven cyberattacks.

While AI-driven automation and intelligent agents enhance detection and response capabilities, they also contribute to the growing sophistication of cyberattacks. 76.5% of APAC organisations say they are not confident in their ability to detect and respond to AI-driven cyberattacks. This readiness gap underscores the urgent need for regional collaboration and shared best practices.

Rachel Jin, Chief Platform and Business Officer at Trend: “AI is not only transforming how we live and work, it is also redefining the threat landscape. Organisations can’t afford to rely on reactive defences. Security must be embedded into AI from day one and continuously reinforced through proactive measures after deployment. With AISec @ GovWare 2025, we’re equipping leaders with the insight and strategies they need to harness AI responsibly, build resilience, and secure the foundation for a safer digital future.”

A Platform for the Future of AI Security

AISec @ GovWare 2025 will bring together experts from across government and private sectors, including Trend, the Cybersecurity Agency of Singapore (CSA), Government Technology Agency of Singapore (GovTech), the Global Council for Responsible AI (GCRAI), the Australian Signals Directorate (ASD), and the Department of Home Affairs, Australia.

The forum will focus on four critical themes shaping the future of AI security:

  • Building Towards Responsible AI & Governance: Addressing regulatory frameworks, industry collaboration models, and the pursuit of responsible AI adoption.
  • Defenders of Enterprise AI & Private Models: Sharing best practices and frameworks to safeguard enterprise AI systems and proprietary models.
  • AI for Proactive Cyber Defence: Exploring how AI can proactively defend against ransomware, phishing, and insider threats.
  • Ecosystem Collaboration: Highlighting the need for regulators, academia, and industry to work together in building secure AI ecosystems.

Genie Sugene Gan, Governor and Global Ambassador, GCRAI: “As AI reshapes the foundations of our digital and social fabric, trust and governance must evolve just as fast. Responsible AI isn’t about slowing progress but guiding it with intention and foresight. At the Global Council for Responsible AI, we see governance not as regulation alone, but as the connective tissue between innovation, ethics, and inclusion. This partnership turns ambitions into action by building the guardrails and global cooperation needed to keep AI both powerful and principled.”

Anthony Lim, Singapore Ambassador, GCRAI, and panellist at AISec @ GovWare 2025: “Most organisations use pre-built AI models and services, where influencing the original training data or embedded guardrails is often not possible. That makes governance on the end-user side even more important. Responsible AI thus starts with understanding how these systems are used, from the data we feed in to how we interpret and apply their output. I’m honoured to join AISec @ GovWare 2025 to help drive more accountability and smarter use of AI.”

The 2.5-hour program will open with a keynote by Rachel Jin, Chief Platform and Business Officer at Trend Micro, on how advancing AI technologies and AI-powered threats are shaping a new era of cyber risk, followed by panel discussions and thought leadership sessions on the most critical issues in AI security and innovation.

AISec @ GovWare 2025 will be held on Thursday, October 23, 10:00 am–12:30 pm, at the Sands Expo and Convention Centre (Room GW1, Level 3) in Singapore. 

To register or learn more, visit: https://go.trendmicro.com/amea/aisec/ 

About Trend Micro

Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous innovation, Trend Micro’s AI-powered cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints. As a leader in cloud and enterprise cybersecurity, Trend’s platform delivers a powerful range of advanced threat defense techniques optimized for environments like AWS, Microsoft, and Google, and central visibility for better, faster detection and response. With 7,000 employees across 70 countries, Trend Micro enables organizations to simplify and secure their connected world. www.TrendMicro.com.

The Largest 2025 M&A Deal in China’s Beauty Service Industry: Beauty Farm Strategically Acquires Siyanli for RMB1.25 Billion, Reshaping the Premium Beauty Service Market

HONG KONG, Oct. 15, 2025 /PRNewswire/ — Beauty Farm Medical and Health Industry Inc. (“Beauty Farm” or the “Company”) (02373.HK), is pleased to announce that it has strategically acquired 100% equity interest in Shanghai Siyanli Industrial Co., Ltd. (“Siyanli”) for a total consideration of RMB1.25 billion.

Founded in 1996, Siyanli is a benchmark brand in China’s premium beauty service industry. According to Frost & Sullivan, Siyanli ranked as the third-largest beauty brand in China by revenue in 2024. Siyanli recorded revenue of RMB850 million and net profit of RMB81 million in 2024 (unaudited), underscoring its well-established track record of solid and resilient performance.

The transaction will be settled through a combination of cash and equity, with 67% of the consideration paid in cash and 33% in newly issued shares. To optimize capital efficiency, Beauty Farm has arranged acquisition financing to cover 41% of the transaction, meaning the Company will utilize only RMB330 million of its own funds to complete the RMB1.25 billion acquisition. Under the Share Purchase Agreement (SPA), the shares issued to the seller, MBK Partners, will be subject to a phased lock-up period, demonstrating the seller’s strong confidence in Beauty Farm and Siyanli’s long-term synergistic potential. From a valuation perspective, the transaction values Siyanli at a highly attractive P/E ratio of just 14.8x, significantly lower than Beauty Farm’s own current trading multiple and the average valuation of comparable peers.

This acquisition marks another game-changing move for Beauty Farm in reshaping the industry landscape following its 2024 acquisition of Naturade, China’s second-largest beauty brand by market share. Upon completion of this transaction, the Group will rapidly expand its store network, bringing the total number of stores to more than 734, and grow its direct store membership base beyond 200,000. The Siyanli acquisition will inject powerful growth momentum into the Company’s comprehensive “dual beauty + dual wellness” model, driving a major leap forward in Beauty Farm’s industry leadership and market influence.

Powerful Alliance Cements Market Leadership

Leveraging cutting-edge technology to empower results-driven skincare, Siyanli has meticulously developed its premium salon skincare brand, focusing on delivering exclusive skincare and beauty experiences for women in top-tier cities. As of June 30, 2025, Siyanli operated 163 premium beauty service stores and 19 aesthetic medical clinics across 48 major cities in China, with more than 90% of its revenue from 20 tier-one cities and new tier-one cities, creating a well-rounded premium service network.

According to Frost & Sullivan, based on 2024 revenue, the Group’s Beauty Farm and Naturade brands, together with its newly-acquired Siyanli brand, occupy the top three positions in China’s beauty industry. Following this acquisition, the synergy of these three leading brands is poised to drastically elevate the Group’s industry standing and market share.

From a core customer perspective, Siyanli targets urban women who pursue a high-quality lifestyle. Upon completion of this acquisition, approximately 60,000 active Siyanli members will be integrated into the Group’s membership system, driving a transformative increase of over 44% in the number of active members of the Group’s direct stores. This acquisition will expand traffic channels with high-quality clients for Beauty Farm’s “dual beauty + dual wellness” business model, laying a stronger foundation for the Company’s cornerstone business.

In terms of business expansion, the Group’s and Siyanli’s urban store networks are highly complementary. This existing alignment will accelerate the deep integration and efficient allocation of medical resources within each region, comprehensively enhancing the Group’s aesthetic medical service and subhealth medical service capabilities and further elevating the scale and quality of the Group’s value-added services.

This powerful alliance fully unleashes a multiplier effect, effectively driving a transformative leap in the Group’s scale and setting new competitive benchmarks industry-wide.

Deepening Strategic Presence in Tier-One Cities to Fortify Brand Moat

The beauty and wellness industry in China is currently undergoing accelerated consolidation. Industry leaders, leveraging their sophisticated experience in mergers and acquisitions, their well-established business models, and the advantages of being publicly listed, are spearheading this consolidation process and continuously expanding their market share. According to Frost & Sullivan, China’s beauty services market reached RMB485 billion in revenue in 2024. Among these, 20 tier-1 and new tier-1 cities form the core hubs of wealth and consumption power, contributing nearly 40% of the national beauty service market share in 2024. These cities comprise the Group’s strategic core region for expansion, which is reflected in revenue data: they contribute more than 90% of the revenue for both the Group and Siyanli, closely aligning with the Group’s strategic footprint.

China’s four tier-one cities – Beijing, Shanghai, Guangzhou, and Shenzhen – account for nearly 20% of the national beauty service market share in 2024. Data from the first half of 2025 show that this region contributed over 60% of the revenue for both the Group and Siyanli. With the completion of this acquisition, the Group is well-positioned to comprehensively reshape the market landscape of beauty services in tier-one and new tier-one cities, driving a step-change in market share.

From a store network perspective, brands compete fiercely for prime business locations in key cities to bolster their offline presence. Siyanli has precisely targeted high-net-worth female customers, building a premium store network centered around key commercial districts. According to Winshang.com data, among the 456 high-end commercial properties across China’s 20 tier-one and new tier-one cities, the Group and Siyanli have an established presence in 191 locations, covering a substantial 42% footprint that is approaching one-half of these key properties.

Upon completion of this acquisition, the Group’s store coverage in prime commercial projects across China’s key cities will expand significantly. By maximizing the multi-brand synergies across its brick-and-mortar network, the Group will further expand its presence in prime commercial properties across tier-one and new tier-one cities going forward, continuously strengthening its competitive edge in the premium beauty service industry.

Firmly Committed to Driving Growth Through an Internal and External Expansion Strategy to Shape the Future of the Beauty and Wellness Industry

With 32 years of expertise in the beauty and wellness industry, the Group has consistently pursued a dual-engine strategy of “organic growth + external acquisitions.” Since 2014, it has successfully completed over 30 successful mergers and acquisitions, refining a replicable, market-validated consolidation model. In 2024, the Group strategically acquired Naturade, China’s second-largest beauty brand by market share. In the first half of 2025, Naturade’s adjusted net profit margin rose to 10.4% from 6.5% in 2023. This stellar result highlights the effectiveness of the Group’s deep operational empowerment.

As a frontrunner in China’s premium beauty service industry, Siyanli boasts a solid and proven profitability profile. In 2024, Siyanli achieved RMB850 million in revenue and RMB81 million in net profit. It is expected to provide a direct boost to the Group’s revenue and profit scale while delivering powerful incremental growth.

Even more promising, Beauty Farm will drive Siyanli toward a dual breakthrough in revenue growth and efficiency improvement. Leveraging the lessons learned from its successful integration of Naturade, the Group will focus on two strategic pillars in the Siyanli integration. First, the Group will systematically extend its proven capabilities in aesthetic medical services and subhealth medical services to Siyanli customers, addressing their full-lifecycle beauty and wellness needs. Second, the Group will leverage refined customer operations, AI-driven digital and intelligent transformation, and supply chain integration to optimize Siyanli’s operational efficiency and drive profitability growth.

This powerful alliance will maximize synergies, propelling the public company’s revenue and profitability to new heights. This will drive greater long-term returns for shareholders and open up vast new upside potential for Beauty Farm in the capital markets.

As emotional spending and self-rewarding consumption continue to gain momentum, the beauty and wellness industry has emerged as a trillion-yuan “golden sector.” Meanwhile, the industry’s highly fragmented landscape is offering top players with proven growth potential unique opportunities for rapid expansion.

This landmark acquisition marks a milestone breakthrough in Beauty Farm’s growth journey. Within just two years, the Group has brought Naturade and Siyanli, the second- and third-largest players in the market, under its umbrella. The Siyanli acquisition not only sets a record for 2025’s largest acquisition in China’s beauty service industry, it also forges a “tri-power alliance” that signals the beginning of a new era for the industry. The acquisition empowers the Group’s “dual beauty + dual wellness” model with a broader membership base, a denser network of premium commercial locations, and enhanced medical service prowess, fueling a transformative leap from quantitative growth to qualitative improvement. Furthermore, this “tri-power alliance” is just the beginning of Beauty Farm’s consolidation journey. As a market leader, Beauty Farm will continue to spearhead industry consolidation, unlocking expansive growth potential and guiding the beauty and wellness industry toward a new era of high-quality development.

About Beauty Farm

Beauty Farm Medical and Health Industry Inc. is a leading beauty and health management platform in China. Over the past 32 years, Beauty Farm has developed a unique “dual beauty + dual wellness” business model, covering customers’ comprehensive beauty and health needs for their entire life cycle. We offer a diversified service matrix, including beauty and wellness brands Beauty Farm, Naturade, Palaispa and Siyanli, aesthetic medical brand CellCare, and subhealth medical services brand Neology. Our nationwide store network reaches over 100 cities with over 730 stores and serves millions of mid-to-high-end customers in top-tier cities in China.

For more information, please visit https://ir.beautyfarm.com.cn/.

For investor and media inquiries, please contact:

Beauty Farm Medical and Health Industry Inc.
Vivian Lu
Tel: +86 (21) 6095-3299
Email: ir@beautyfarm.com.cn

Piacente Financial Communications
Jenny Cai
Tel: +86 (10) 6508-0677
Email: beautyfarm@tpg-ir.com

In the United States:
Piacente Financial Communications
Brandi Piacente
Tel: +1-212-481-2050
Email: beautyfarm@tpg-ir.com

A new app just launched and it fixes the one thing you’ve been ignoring: insurance

SINGAPORE, Oct. 15, 2025 /PRNewswire/ — Insurance is one of those things you know you have somewhere.
Maybe through your job. Maybe as a perk on your credit card. Maybe something you bought from an agent.

But when something actually happens, finding what’s covered feels impossible. Policies live in emails, PDFs, or portals you have never logged into.

That’s the exact problem forgettable, a newly launched AI-powered app, is solving.

forgettable brings all your scattered, jargon-filled policies into one clean dashboard and explains them in clear, everyday language. No more searching through PDFs or decoding fine print, just what is covered and what is not.

Built for people who expect clarity from their apps, forgettable feels more than an insurance portal. It starts by showing users what they already have before suggesting what they might need.

The app also answers practical questions like “Does this apply abroad?” or “What happens if I break my leg?”, turning complicated clauses into simple, useful answers when it matters most.

forgettable’s next wave of features will help users stay one step ahead, sharing essential policy details with emergency contacts, spotting coverage gaps or overlaps across multiple policies, and even showing what they’d actually have to pay in different scenarios.

Soon, users will also be able to explore and purchase protection options directly through the app, guided by what their current coverage is missing. It’s not about selling more insurance – it’s about helping people make smarter, proactive decisions before something happens, not after.

“We see forgettable as part of a bigger shift from reactive safety nets to proactive protection” said Gideon Hurwitz, co-founder and CEO of forgettable.

Now available on iOS and Android, forgettable is backed by Antler and shaped by feedback from hundreds of early users.

For its founders, this launch is more than a product release, it’s a step toward changing how a generation interacts with risk and protection.

About forgettable

forgettable is an AI-powered protection platform built for the digital generation. It helps users understand, manage, and make use of the insurance they already have, while uncovering deeper insights into their gaps and needs.

By combining document parsing and plain-language explanations, forgettable gives users a clear view of their protection in one place. Its mission is to change how this generation interacts with risk and protection.

Media contact

hello@forgettable.ai

www.forgettable.ai

https://www.forgettable.ai/mediakit

https://apps.apple.com/us/app/forgettable/id6737544097