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Infosys Launches Open-Source Responsible AI Toolkit to Enhance Trust and Transparency in AI

The initiative furthers Infosys’ commitment to creating an inclusive AI ecosystem, ensuring safety, security, privacy, and fairness

BENGALURU, India, Feb. 26, 2025 /PRNewswire/ — Infosys (NSE: INFY), (BSE: INFY), (NYSE: INFY), a global leader in next-generation digital services and consulting, today announced the launch of its open-source Responsible AI Toolkit, a key component of the Infosys Topaz Responsible AI Suite, designed to help enterprises innovate responsibly while addressing the challenges and risks associated with ethical AI adoption.

The Infosys Responsible AI Toolkit builds on the Infosys AI3S framework (Scan, Shield, and Steer), equipping enterprises with advanced defensive technical guardrails, including specialized AI models and shielding algorithms, to detect and mitigate issues such as privacy breaches, security attacks, sensitive information leakages, biased output, harmful content, copyright infringement, hallucinations, malicious use, deepfakes and more. It also enhances model transparency by providing insights into the rationale behind AI-generated output, without compromising on performance or user-experience. The open-source toolkit offers flexibility and ease of implementation. It is fully customizable, compatible with diverse models and agentic AI systems, and integrates seamlessly across cloud and on-premise environments. Organizations can access the toolkit here.

Balakrishna D. R. (Bali), Executive Vice President, Global Services Head, AI and Industry Verticals, Infosys, said, “As AI becomes central to driving enterprise growth, its ethical adoption is no longer optional. The Infosys Responsible AI Toolkit ensures that businesses remain resilient and trustworthy while navigating the AI revolution. By making the toolkit open source, we are fostering a collaborative ecosystem that addresses the complex challenges of AI bias, opacity, and security. It’s a testament to our commitment to making AI safe, reliable, and ethical for all.”

Joshua Bamford, Head of Science, Technology and Innovation, British High Commission, said, “Infosys’ commitment to becoming an AI-first business and establishing the Responsible AI Office reflects bold innovation and ethical leadership. By going open source, Infosys is empowering enterprises, startups and SMEs to leverage AI for groundbreaking advancements. Their Responsible AI Toolkit is a benchmark for technological excellence and when paired with a commitment to responsible practices and global sustainability can be an inspiring model for companies worldwide.”

Sunil Abraham, Public Policy Director – Data Economy and Emerging Tech, Meta, said, “We congratulate Infosys on launching an openly available Responsible AI Toolkit, which will contribute to advancing safe and responsible AI through open innovation. Open-source code and open datasets is essential to empower a broad spectrum of AI innovators, builders, and adopters with the information and tools needed to harness the advancements in ways that prioritize safety, diversity, economic opportunity and benefits to all.”

Abhishek Singh, Additional Secretary Ministry of Electronics and Information Technology (MeitY), Government of India, said, “I am very happy to learn that Infosys has decided to open source their Responsible AI Toolkit. This will go a long way in making tools available for enhancing Security, Privacy, Safety, Explainability and Fairness in AI based solutions and also help in mitigating bias in AI algorithms and models.  This is critical for developing safe, trusted and responsible AI solutions. I am sure, startups and AI developers will greatly benefit from this Responsible AI Toolkit.”

Infosys reaffirmed its commitment to ethical AI last year, with the launch of the Responsible AI Office, and dedicated offerings. It is one of the first companies to receive the ISO 42001:2023 certification on AI management systems and become part of the global dialogue on Responsible AI through membership in industry bodies and government initiatives such as NIST AI Safety Institute Consortium, WEF AIGA and C2PA, AI Alliance, UK FCDO, Stanford HAI, to name a few.

About Infosys

Infosys is a global leader in next-generation digital services and consulting. Over 300,000 of our people work to amplify human potential and create the next opportunity for people, businesses and communities. We enable clients in more than 56 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer clients, as they navigate their digital transformation powered by cloud and AI. We enable them with an AI-first core, empower the business with agile digital at scale and drive continuous improvement with always-on learning through the transfer of digital skills, expertise, and ideas from our innovation ecosystem. We are deeply committed to being a well-governed, environmentally sustainable organization where diverse talent thrives in an inclusive workplace.

Visit www.infosys.com to see how Infosys (NSE, BSE, NYSE: INFY) can help your enterprise navigate your next.

Safe Harbor

Certain statements in this release concerning our future growth prospects, or our future financial or operating performance, are forward-looking statements intended to qualify for the ‘safe harbor’ under the Private Securities Litigation Reform Act of 1995, which involve a number of risks and uncertainties that could cause actual results or outcomes to differ materially from those in such forward-looking statements. The risks and uncertainties relating to these statements include, but are not limited to, risks and uncertainties regarding the execution of our business strategy, increased competition for talent, our ability to attract and retain personnel, increase in wages, investments to reskill our employees, our ability to effectively implement a hybrid work model, economic uncertainties and geo-political situations, technological disruptions and innovations such as Generative AI, the complex and evolving regulatory landscape including immigration regulation changes, our ESG vision, our capital allocation policy and expectations concerning our market position, future operations, margins, profitability, liquidity, capital resources, our corporate actions including acquisitions, and cybersecurity matters. Important factors that may cause actual results or outcomes to differ from those implied by the forward-looking statements are discussed in more detail in our US Securities and Exchange Commission filings including our Annual Report on Form 20-F for the fiscal year ended March 31, 2024. These filings are available at www.sec.gov. Infosys may, from time to time, make additional written and oral forward-looking statements, including statements contained in the Company’s filings with the Securities and Exchange Commission and our reports to shareholders. The Company does not undertake to update any forward-looking statements that may be made from time to time by or on behalf of the Company unless it is required by law.

Sahm Capital and Eddekhar Forge Strategic Partnership to Elevate Financial Literacy and Investment Solutions at CMF Riyadh 2025


RIYADH, SAUDI ARABIA – Media OutReach Newswire – 26 February 2025 – In a significant move to advance financial literacy and empower employees with smarter financial solutions, Sahm Capital, a fintech-driven financial firm fully licensed by the Capital Market Authority (CMA) [License No. 22251-25], has signed a Memorandum of Understanding (MOU) with Eddekhar, a pioneering B2B digital savings platform. The partnership was formalized at CMF Riyadh 2025, a premier global financial forum that connects leading financial markets worldwide.

Sahm Capital and Eddekhar Forge Strategic Partnership to Elevate Financial Literacy and Investment Solutions at CMF Riyadh 2025
Sahm Capital and Eddekhar Forge Strategic Partnership to Elevate Financial Literacy and Investment Solutions at CMF Riyadh 2025

This collaboration seamlessly integrates Sahm Capital’s expertise in financial markets with Eddekhar’s innovative savings solutions, creating a comprehensive financial wellness ecosystem for employees. The initiative aims to instill sustainable savings habits and strategic investment awareness, enabling employees to build long-term financial security.

“At Sahm Capital, we believe that financial empowerment begins with education,” said Steven Chou, Chairman of Sahm Capital. “Through this partnership, Eddekhar simplifies the savings process, while Sahm Capital provides the investment solutions needed to grow and secure those savings for the future.”

Under this MOU, employees will have access to investment solutions tailored to their risk tolerance, along with tools to cultivate sustainable savings habits. Both companies share a common mission to enhance financial literacy and equip employees with the resources needed to achieve long-term financial security and wealth growth.

“Financial literacy is the cornerstone of long-term wealth building,” said Adnan Alkhiary, Founder & CEO of Eddekhar. “By joining forces with Sahm Capital, we are enabling employees to move beyond just saving—empowering them with the tools, knowledge, and access to investment opportunities that drive financial growth.”

Together, Sahm Capital and Eddekhar are redefining financial well-being, equipping employees with the knowledge and resources they need to achieve long-term financial stability, security, and prosperity.
Hashtag: #SahmCapital #CMA




The issuer is solely responsible for the content of this announcement.

About Sahm Capital

Sahm Capital, registered in Riyadh, holds full regulatory licenses from the Capital Market Authority (CMA) to provide Dealing, Advising, Custody, Arranging, and Managing Investments and Operating Funds Activities in the Securities Business services (license no. 22251-25). As the first fintech-driven financial company to achieve full CMA licensing, Sahm Capital has established itself as the fastest-growing member of the Saudi Exchange, leveraging proprietary technology and innovative financial solutions to deliver seamless, one-stop financial services. For more information, visit: .

About Eddekhar

Eddekhar is a B2B digital savings platform that helps employees automatically set aside a portion of their salaries into dedicated savings accounts. By partnering with companies, we integrate directly with payroll systems making saving effortless and secure for employees.

We offer tailored investment options based on individual risk tolerance. This allows employees to grow their savings through carefully selected investment opportunities. Ensuring long-term financial stability and wealth-building. For more information, visit: .

Colt DCS expands hyperscale data centre footprint with Inzai 4 launch in Tokyo, Japan

The hyperscale facility marks the operator’s fourth site in Inzai, enhancing Colt DCS’ capacity to support the nation’s growing digital economy

TOKYO, Feb. 26, 2025 /PRNewswire/ — Colt Data Centre Services (Colt DCS), a leading global provider of hyperscale and large enterprise data centre solutions, has announced the launch of its new hyperscale data centre, Inzai 4, in Tokyo, Japan. This expansion is the second site developed under the joint venture between Fidelity Investments and Mitsui & Co., Ltd. This latest site reinforces Colt DCS’ commitment to meeting the growing demand for data centre capacity and public cloud services in Japan and the Asia-Pacific region.

Colt DCS expands hyperscale data centre footprint with Inzai 4 launch in Tokyo, Japan
Colt DCS expands hyperscale data centre footprint with Inzai 4 launch in Tokyo, Japan

The first phase of the development is complete, with 4.8MW now operational. Once fully built, the site will deliver 20MW, increasing Colt DCS’ total capacity in Inzai to 70MW. Inzai 4 is fully pre-let, highlighting the strong demand for Colt DCS’ solutions. With a global presence and flexible solutions, Colt DCS remains a top data centre partner for its customers.

The site was developed following Colt DCS’ Global Reference Design (GRD) guidelines. This means incorporating various low embodied carbon principles such as; reducing water waste during the cooling process, installing cooling chillers with low Global Warming Potential (GWP), and building the site structure with minimal steel and concrete usage. 

Colt DCS was the first provider to launch a hyperscale data centre in the Inzai area in 2011 and has continued to invest in the region, with plans already underway for its Inzai 5 facility. The area’s stable bedrock, dense fibre connectivity, efficient rail links, proximity to Tokyo, and supportive local government make it a prime location for data centre expansion.

Niclas Sanfridsson, CEO at Colt DCS, said: “The continued growth in digital services has created strong demand for hyperscale data centres in Japan. Inzai 4 is a testament to our commitment to meeting this demand and supporting the digital economy in the Asia-Pacific region. We are proud to contribute to the growth of the local community and remain a trusted partner for our customers worldwide.”

About Colt DCS 

Colt DCS designs, builds, and operates data centres in Europe, India and Japan. We provide sustainable data centre solutions to hyperscale and large enterprise customers across 16 state-of-the-art-carrier neutral data centres spanning 8 cities.

Our hyperscale and colocation solutions give our customers freedom to plan effectively for the growth of their business, knowing that their data centre strategy is ready for the demands of tomorrow. We have over 25 years of experience in the industry, delivering on our vision of being the most trusted and customer centric data centre operator in the market.

We put environmental awareness at the heart of everything we do. That’s why we’re taking the ownership to reduce our environmental impact globally and make sustainability a key strategic driver. As part of our sustainability journey, Colt DCS has set comprehensive near-and long-term Science Based Targets to cut our emissions in line with the SBTi’s latest Net Zero Standard.

 

MEXC Invests $20 Million in USDe to Drive Stablecoin Adoption, Launches $1,000,000 Reward Event

VICTORIA, Seychelles, Feb. 26, 2025 /PRNewswire/ — MEXC, the world’s leading cryptocurrency trading platform, has invested $20 million in USDe, Ethena’s synthetic dollar, as part of its commitment to expanding stablecoin adoption and fostering innovation within the crypto ecosystem. Meanwhile, MEXC Ventures, the investment arm of the global cryptocurrency exchange MEXC, has made a strategic investment of $16 million in Ethena. The acquired USDe will support stablecoin-related initiatives, including a campaign featuring a $1,000,000 reward pool.

MEXC Invests $20 Million in USDe to Drive Stablecoin Adoption PR cover image
MEXC Invests $20 Million in USDe to Drive Stablecoin Adoption PR cover image

Stablecoins are a cornerstone of the crypto market, providing liquidity and stability for traders and investors. USDe, issued by Ethereum-based DeFi platform Ethena, is designed to overcome the limitations of centralized stablecoins. Ethena is not just creating a new digital asset—it is building a robust ecosystem around USDe, which includes Ethereal, a spot trading platform, and Derive, an on-chain options protocol. These developments enhance the utility of USDe and contribute to a more dynamic DeFi landscape.

To accelerate stablecoin adoption, MEXC’s $20 million investment in USDe is accompanied by several user-focused incentives. These include zero-fee trading pairs and high-APR staking events, allowing users to earn $1,000,000 worth of rewards while participating in the growing stablecoin market. These benefits and events will be accessible through MEXC’s centralized exchange, making it easier for users to explore and trade USDe.

Stablecoins play a pivotal role in the development of the broader cryptocurrency market, and MEXC is committed to supporting their expansion,” said Tracy Jin, COO of MEXC. “As digital asset adoption increases, stablecoins will attract greater investment, creating new opportunities for users. We recognize Ethena and USDe as key players in this evolving landscape, and we are excited to contribute to their success by providing users with more stable and efficient financial solutions.

MEXC is dedicated to investing in crypto-native projects that thrive in decentralized ecosystems. Assets like USDe, which enable reward-bearing instruments such as sUSDe, are inherently designed for DeFi and reduce the reliance on centralized stablecoin issuers. Looking ahead, MEXC aims to further enhance stablecoin accessibility by allowing users more opportunities to hold USDe and earn passive rewards directly on centralized exchanges.

About MEXC

Founded in 2018, MEXC is committed to being “Your Easiest Way to Crypto”. Serving over 32 million users across 170+ countries, MEXC is known for its broad selection of trending tokens, frequent airdrop opportunities, and low trading fees. Our user-friendly platform is designed to support both new traders and experienced investors, offering secure and efficient access to digital assets. MEXC prioritizes simplicity and innovation, making crypto trading more accessible and rewarding.

MEXC Official Website X | Telegram |How to Sign Up on MEXC

SpeakIn and ICF Join Forces to Create Asia’s Largest Industry-Centric Coaching Ecosystem

Strategic alliance aims to set new global benchmarks in corporate coaching


SINGAPORE – Media OutReach Newswire – 26 February 2025 – In a game-changing move for the corporate learning and development industry Asia’s fastest-growing mentoring platform SpeakIn has partnered with International Coaching Federation (ICF), the world’s foremost coaching standards organization.

SpeakIn partners ICF

This strategic alliance aims to establish Asia’s most extensive and globally recognized coaching ecosystem, catering to corporate professionals, executives, and business leaders.

With over 62,000 members across 157 countries, ICF is synonymous with excellence in coaching certification and accreditation. By integrating ICF’s globally respected coaching standards into its programs, SpeakIn will empower businesses to access curated coaching and leadership training tailored to their evolving demands.

Why This Matters for Business Leaders and Corporates
In today’s rapidly changing business environment, staying ahead requires more than just technical expertise—it demands agile leadership and actionable learning. SpeakIn, with its robust network of 27,000 plus global experts, thought leaders, and corporate coaches, has already transformed how companies build coaching competencies.

This collaboration ensures that C-suite executives, entrepreneurs, and high-potential professionals can now access top-tier, credentialed coaches through SpeakIn’s renowned FindACoach platform, which provides 1:1 coaching and virtual and in-person group speaker sessions.

Bridging the Corporate Skilling Gap
Despite three of the world’s top five economies being in Asia, the majority of corporate skilling frameworks are designed basis western toolkit. SpeakIn’s mission is to bridge this gap by offering world-class, regionally tailored coaching and mentoring solutions specific to Asian context.

Over 1.5 million professionals across eight countries have already leveraged the SpeakIn advantage. Now, this ICF-backed initiative will further solidify its position as the go-to corporate skilling partner for global enterprises.

Key Focus Areas of the SpeakIn-ICF Partnership

  • Global Recognition for Coaches: Elevating coaching as a profession by providing certified, high-quality training and global exposure.
  • Human-Tech Synergy: Seamlessly integrating human interaction with cutting-edge technology to make elite coaching accessible worldwide.
  • Corporate Integration: Partnering with 1,000+ leading enterprises to embed ICF-certified programs into internal coaching ecosystems.
  • Thought Leadership Expansion: Leveraging platforms like Asia Dialogues to set industry benchmarks and drive global discussions on leadership excellence.
  • Help organisations build self-sustaining and scalable coaching cultures.

What This Means for the Future of Executive Learning
“With the rise of AI, absolute digitization, and evolving corporate dynamics, coaching has become the cornerstone of sustainable professional growth. Our partnership with ICF positions SpeakIn at the forefront of this revolution in Asia and beyond,” said Deepshikha Kumar, Founder of SpeakIn.

“This collaboration is not just about certification; it’s about creating a lasting impact in corporate learning. By leveraging our extensive network and expertise, we are enabling professionals to reach their highest potential with globally recognized coaching,” added Praveen Kumar, Co-founder of SpeakIn.

“Quality and Standards are what makes coaching powerful and empowering. Excellence and integrity are at the heart of each coaching engagement. Any entity promoting and providing coaching must adhere to the highest standards in the field – to protect its clients and to deliver lasting results. This partnership will enable many organizations to engage with a trusted partner for transformation and thriving” said Magdalena Nowicka Mook, ICF’s CEO.

A disruptor in the enterprise-learning platform space, SpeakIn empowers its users to access the highest quality coaches and mentors in a flexible manner. Big names such as former KPMG CEO Richard Rekhy, bestselling author Mimi Nicklin, TEDx speaker Friska Wirya and other celebrated experts like former Softbank India MD, Manoj Kohli and Dr. Timothy Low, former CEO of Gleneagles Hospitals, Singapore, have shared their expertise with professionals seeking insightful learning.
Hashtag: #SpeakIn #partnership #ICF





The issuer is solely responsible for the content of this announcement.

SpeakIn

SpeakIn is Asia’s largest digital campus for 1:1 coaching and group speaker sessions. Helping enterprise learners solve their professional problems of leadership, motivation, diversity, sustainability and more, the sessions are delivered by a highly curated network of global CxOs, SMEs, Thought Leaders and Certified Coaches. Headquartered in Singapore, SpeakIn continues to serve marquee clients across the region. Over 1.5 million professionals in 8 countries have learnt on the SpeakIn platform. Fun fact, SpeakIn owns the largest network of over 30 speaker bureau’s globally. Please feel free to see more of us at www.speakin.co

ICF

The International Coaching Federation (ICF) is the world’s largest nonprofit organization dedicated to advancing professional coaching. As the premier accrediting and credentialing body, ICF is committed to excellence, research, and the promotion of coaching as a transformative leadership tool. With over 62,000 members across 157 countries, ICF is synonymous with excellence in coaching certification and accreditation.

RESPIREE SECURES SINGAPORE HSA CLEARANCE FOR PEDIATRIC EXPANSION OF CARDIO-RESPIRATORY WEARABLE AND FOR ITS NEW EHR STREAMLINED PLATFORM

SINGAPORE, Feb. 26, 2025 /PRNewswire/ — AI/ML health tech startup Respiree has received clearance from the Health Sciences Authority (HSA) to extend its RS001 cardio-respiratory wearable to pediatric populations. This clearance also enables the extension of Respiree’s software platform, introducing enterprise-grade pathway management services and EHR interoperability which further enhances its innovative healthcare solutions.

Illustrative Image of Respiree’s RS001 Cardio-respiratory Wearable With Connected IOT Platform
Illustrative Image of Respiree’s RS001 Cardio-respiratory Wearable With Connected IOT Platform

The RS001 is a wearable device that directly measures cardio-respiratory data, now expanded to serve both adult and pediatric populations. This innovative wearable collects vital data through sensors, transmitting it to a cellular hub, which then visualizes the information on a user-friendly, connected dashboard. Respiree’s new dashboard software solution now includes integrated pathway management services, empowering physicians to deliver personalized care through advanced monitoring capabilities in the patient’s home-use mobile application. Key features include: automated alerts setup and automated symptom questionnaire generation, seamless integration with Electronic Health Records (EHR) systems and enhanced interoperability through external API plugins.

WHY IT MATTERS

“This important regulatory extension enables Singapore’s healthcare systems, as well as other international healthcare systems, to accurately capture and utilize cardio-respiratory data in a broader pediatric population, beyond just adults. Furthermore, Respiree’s software platform now streamlines workflow integration, facilitating seamless transitions of care not only within hospitals but also from hospitals to homes through our new pathway management services. This enhancement allows for more efficient and streamlined care,” stated Dr. Gurpreet Singh, CEO and Founder of Respiree.

With the expanded HSA clearance, Respiree sets its sights on securing additional regulatory approvals in other APAC regions, including the USA, within the next few months. Furthermore, Respiree plans to pursue clearances for its AI-powered Software-as-a-Medical-Device (SaMD), which will seamlessly integrate into its existing enterprise solution, bolstering its capabilities and impact on patients’ lives.

About Respiree

Respiree™ is an AI/ML health tech company building clinically-validated AI for managing disease progression. Respiree™ is CE marked and has received regulatory clearances from the Therapeutic Goods Administration and the United States Food and Drug Administration (FDA).

Bybit Earn Pilots OpenAPI Integration into Flexible Savings

DUBAI, UAE, Feb. 26, 2025 /PRNewswire/ — Bybit, the world’s second-largest cryptocurrency exchange by trading volume, is enhancing trading features and seamless experiences by introducing the OpenAPI functionality on Bybit Earn. Available now for Flexible Savings products on Bybit Earn, the upgrade will help users make better informed decisions faster, and offer an unobstructed view of their asset performance in their own preferred set-up.

The OpenAPI integration supports multiple trading and data point extraction scenarios, marking an advancement in automated asset management capabilities for users of Flexible Savings on Bybit Earn.

What it means:
Users now have the option to programmatically manage their Bybit Earn Flexible Savings positions through API endpoints, significantly improving efficiency for institutional clients and professional traders who manage multiple positions.

Feature Highlights:

  • Staking & Redemption: Users can now create staking and redemption orders more efficiently using the API.
    The API integration supports both Unified Trading Accounts (UTA) and Funding Accounts, enabling users to personalize their asset management style. This means users can integrate Bybit Earn Flexible Savings directly into their automated trading strategies or portfolio management tools.
  • Information Queries: Users can easily query their orders, positions, and product details (such as the maximum staking limit and estimated APR) via the API.
    This feature also allows for real-time data retrieval, enabling users to make informed decisions quickly. For example, a user can programmatically check the current APR of a Flexible Savings product and adjust their staking strategy accordingly.

Bybit Earn Pilots OpenAPI Integration into Flexible Savings
Bybit Earn Pilots OpenAPI Integration into Flexible Savings

“This integration is another step forward in our mission to provide institutional-grade trading and earning capabilities for high-calibre users,” said Joan Han, Sales and Marketing Director at Bybit. “By extending API functionality to our Flexible Savings product, we continue to meet the users’ increasing demands for more powerful tool to optimize their yield strategies.”

Availability and Documentation
The initial release starts with the Flexible Savings product suite, with potential expansion to other Earn products planned for future updates. The integration is supported by detailed API documentation and technical resources to ensure smooth implementation for users, available through Bybit’s official API documentation portal. Users may find out more at: https://bybit-exchange.github.io/docs/v5/earn/product-info

#Bybit / #TheCryptoArk

About Bybit
Bybit is the world’s second-largest cryptocurrency exchange by trading volume, serving a global community of over 60 million users. Founded in 2018, Bybit is redefining openness in the decentralized world by creating a simpler, open and equal ecosystem for everyone. With a strong focus on Web3, Bybit partners strategically with leading blockchain protocols to provide robust infrastructure and drive on-chain innovation. Renowned for its secure custody, diverse marketplaces, intuitive user experience, and advanced blockchain tools, Bybit bridges the gap between TradFi and DeFi, empowering builders, creators, and enthusiasts to unlock the full potential of Web3. Discover the future of decentralized finance at Bybit.com.

For more details about Bybit, please visit Bybit Press
For media inquiries, please contact: media@bybit.com
For updates, please follow: Bybit’s Communities and Social Media

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Ping An Health Launches “Ping An Xin Yi” AI Doctor Assistant Service to Enhance Accessibility and Satisfaction in Medical Services

HONG KONG and SHANGHAI, Feb. 26, 2025 /PRNewswire/ — Ping An Healthcare and Technology Company Limited (“Ping An Good Doctor“, “Ping An Health”, or “the Company”, Stock Code: 1833.HK) recently announced the launch of “Ping An Xin Yi,” an AI-powered digital doctor service integrated within its Ping An Health APP. This innovative service offers 24/7 access to AI-assisted health consultations, expanding the reach and availability of expert medical guidance. “Ping An Xin Yi” leverages advanced digital human technology to create digital avatars of real-world doctors. Powered by a sophisticated AI large language model trained on extensive medical data, the system utilizes natural language processing, machine learning, and medical document recognition to provide comprehensive support. Meticulously trained on the image, professional knowledge, and practical clinical experience of qualified specialists, these AI assistants offer a comprehensive suite of services, including: 24/7 on-demand consultations; streamlined offline care navigation; simplified report and lab result interpretation and personalized medication reminders.

Technology: Enhancing Healthcare Access and Patient Experience

It is important to promote “Internet + Healthcare” to reduce burdens on citizens, streamline processes through data utilization, and continuously improve the equity, accessibility, and convenience of public services. The rapid advancement in artificial intelligence and digital technologies are accelerating the integration of AI applications into healthcare, making them increasingly accessible to individuals and families. To address the challenges of strained medical resources and rising patient demand, it is crucial to simplify complex procedures, improve information flow, and optimize the allocation of healthcare personnel. These efforts are essential for enhancing the patient experience and driving the evolution of a more responsive and efficient healthcare ecosystem.

Ping An Health leverages cutting-edge technology to empower doctors and enhance healthcare services. With over a decade of experience, Ping An Health has consistently demonstrated a keen awareness of emerging technologies, continuously developing, exploring, and refining its medical AI technology and applications. Through ongoing technological innovation, the company empowers doctors with knowledge and efficiency, facilitating the delivery of enhanced medical services. Ping An Health’s self-developed AI-assisted diagnosis and treatment system boasts a triage accuracy rate exceeding 99% and an assisted diagnosis accuracy rate of over 95%. Following the launch last year of “Ping An Medical Master,” a large multi-modal medical AI model built upon five major medical databases, and the “Ping An Doctor’s Home” doctor’s workbench, Ping An Health became one of the first leading domestic healthcare service platforms to complete the deployment and partial application verification of DeepSeek in early February. Industry analysts suggest that the integration of DeepSeek’s advanced AI technology with Ping An Health’s existing AI systems will enable the platform to provide more accurate health consultations and disease diagnoses. This collaboration is also expected to drive significant advancements in medical data analysis and patient management.

The newly launched “Ping An Xin Yi” digital service initially covers general practice and three major specialties, with plans to expand to eight departments, including gynecology, internal medicine, pediatrics, surgery, andrology, traditional Chinese medicine, dermatology, and general medicine. Users can easily access the service by searching for “Renowned Doctor AI Medical Assistant” within the Ping An Health App or by entering the Renowned Doctor Expert Zone via the Ping An Health App or Mini Program homepage. This allows users to receive professional medical and health advice in real-time, from the comfort of their homes and without the need for appointments. Interacting with the digital avatars, which replicate the image and voice of real medical experts, users can communicate through text, voice, or video, experiencing a convenient, time-saving, and cost-effective service.

Expertise Meets AI: A New Era of Intelligent Healthcare

“Human energy is finite, but the collaboratively built intelligent agent – the Renowned Doctor AI Medical Assistant – can provide convenient, free, and warm medical knowledge and consultation services. This is incredibly valuable,” said a participating physician. Driven by this vision, doctors and specialists are collaborating with Ping An Health to co-create and train AI avatars. Built upon a three-tiered data structure, these avatars combine vast knowledge graphs with the individual clinical practices of doctors, continuously improving service accuracy through simulated doctor-patient interactions. Currently, Ping An Health’s “Ping An Xin Yi” features AI avatars of leading specialists in proctology, hepatobiliary surgery, and obstetrics and gynecology, including Dr. Wang Ling, a 2024 “Golden Bian Que” Top 100 TCM Practitioner, and Dr. Wang Chengyou, a leading hepatobiliary surgeon in Shenzhen.

Taking Dr. Wang Ling’s AI avatar as an example, the “Dr. Wang Ling’s AI Assistant” is built upon a foundation of a large language model and digital human technology, with a three-layered data training structure. The first layer is a specialized knowledge base, drawing from Ping An Health’s five major medical databases, which encompass diseases, prescriptions, medical products, medical resources, and personal health, covering 37,000 diseases and 420,000 disease-related terms. This includes a wealth of literature, clinical guidelines, and accumulated professional knowledge. The second layer is the doctor’s personal knowledge base, sourced from Dr. Wang Ling’s own materials, including social media content, filmed materials, and published literature. The third layer involves personalized fine-tuning by Dr. Wang Ling, including manual annotation and review of online responses, as well as training with the doctor’s video content. Following comprehensive training, the “Dr. Wang Ling’s AI Assistant” can engage in real-time interactions with users. Furthermore, when needed, it can facilitate connections to Dr. Wang Ling for online or offline consultations and medical services.

“Currently, leveraging the large multi-modal medical AI model Ping An Medical Master and the doctor’s workbench Ping An Doctor’s Home, we have developed 12 series of business model groups, enabling AI to empower the entire business process and improve the efficiency of family doctor services by 30%,” stated the spokesperson. Looking ahead, as large language models enter a phase of advanced reasoning and general artificial intelligence becomes increasingly attainable, Ping An Health will continue to collaborate openly with experts across all medical fields to explore, develop, and enhance its technological capabilities. This ongoing commitment will comprehensively empower business scenarios and provide users with higher quality, professional, convenient, and empathetic healthcare services.